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WiFi Connectivity issue on iPhone / iPad

Last modified: Nov 7, 2020 11:54 PM
16 4907 Last modified Nov 7, 2020 11:54 PM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Connect to the WiFi network in question.


  1. Launch the Settings app.
  2. Tap Wi-Fi.
  3. Tap the Info button next to the WiFi network name. (It looks like a lower-case 'i' in a circle.)
  4. Ensure that the Auto-Join switch is on.
  5. If Auto-Join is off, turn it on



Have you tried forgetting the network and reconnecting for reassigning your IP address from DHCP pool. At times when you move from one network to another the wifi at times does not immediately get hooked on to home wifi. 


Privacy Settings

  1. Toggle off Location Services. Go to Settings > Privacy > Location Services and turn it off
  2. Many users find that disabling System Services’ WiFi Networking solves the problem
  3. Go to Settings > Privacy > Location Services > System Services > and toggle off WiFi Networking


Consider more secure wifi configuration.

Change your router’s WiFi to use WPA2-AES (CCMP) with no WPA or TKIP. Updating this setting ensures that your devices always connect in one encryption mode


  1. TKIP is obsolete and not considered secure. Choose WPA2, the latest encryption standard, with AES encryption for optimal security
  2. If your router doesn’t specify TKIP or AES, the WPA2 option probably uses AES


Try a Reset ALL Settings.

This is usually the last resort since it resets all your personalised features back to factory defaults

Go to Settings > General > Reset > Reset All Settings

    • This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms
    • Resetting all settings also reverts all your personalised and customised features like wallpapers and accessibility settings back to factory defaults.
    • Performing this action does not impact any of your personal device data, including photos, texts, documents, and other files
    • You need to reconfigure these settings once your iPhone or iDevice restarts


Restart your iDevice. If a normal restart does not help, perform a forced restart by holding down these buttons at the same time for at least ten seconds until the Apple logo appears


  1. On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo
  2. For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
  3. On an iPhone X Series model (XS/XR/X) or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple Logo


Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-in/HT202639

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