Resetting Awards section in Activity app

Last modified: Jul 22, 2020 5:53 AM
8 2831 Last modified Jul 22, 2020 5:53 AM

Some people have been looking for a way to clear out the Activity Awards in the Activity App for various reasons.


It is possible to do so, however you not only loose the Activity App data along with your Health data but you have to set your watch up as new not from a backup. So think about this before you try. There is no guarantee that it will work. I found it by trying.


1) Unpair your watch.


2) Go to setting/your name/iCloud/health and turn off and delete. (If it is turned on)


3) In the health app remove the watch as a source and delete all it’s data.

If the watch is listed multiple times delete them all.


4) Setting /general/iPhone storage

find the watch app and at the bottom delete all backups


5) Setting/general/iPhone storage

find the activity app and delete the app and all data


6) Hard reset the phone


7) Start the pairing of the watch up to the point after you get a few screens in, no need to go too far in hit the back button and it will tell you it is cancelling the pairing. Say ok


8) Repeat steps 4 (if there’s any backup made) and step 6 & 7


9) Go to setting/your name/iCloud /iCloud backup and back up now


10) Now pair your watch and set up as new


I had to do these steps 2 or 3 times in order to clear everything, omitting step 9.


One you’re happy with the results go to setting/your name/iCloud/health and turn on health for the cloud (if you had it turned on at the beginning) and redo step 9. Then make sure you watch shows as a source in the health app. You may need to set it’s priority as well


When you pair your watch one of the steps the install does is to download the activity app so you don’t have to. Let the install do it.


After all this you will need to redo all your Watch settings as you like them including Apple Pay, download your music etc as well as recreate your Watch faces, etc.


Like i I said this is what worked for me. It may or may not work for you.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.