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iCloud Backup cannot be completed

Last modified: Jun 24, 2023 2:53 AM
7 459 Last modified Jun 24, 2023 2:53 AM

There could be several reasons why your iCloud backup may not be completing. Here are some common factors that can affect iCloud backups:


  1. If you don't have enough available storage in your iCloud account, the backup process may fail. Check your iCloud storage settings to ensure that you have enough space for the backup. If your storage is full, you can either purchase additional iCloud storage or manage your existing storage by deleting unnecessary data or backing it up to another location.
    1. Your iPhone may have much more than 50GB of iCloud Storage that you have.
    2. Check how much space is required for the backup.
  2. A stable and reliable internet connection is required to complete an iCloud backup. If your connection is weak or intermittent, it may interrupt the backup process. Make sure you have a strong Wi-Fi or cellular data connection and try initiating the backup again. Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...
    1. Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.
    2. However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.
    3. On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.
    4. For your Internet connection.
      1. Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
      2. Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you
    5. However --> Connect iPhone to the Internet - Apple Support
  3. If your device has a large amount of data to back up, it may take a significant amount of time to complete the process. In some cases, a backup may fail if it exceeds the available iCloud storage space. Consider reducing the size of your backup by excluding unnecessary data such as app data or large media files.
    1. Watch the GIF below


If none of these suggestions resolve the issue, it's recommended to contact Apple Support or visit an Apple Store for further assistance. They can help diagnose the specific problem with your iCloud backup and provide more personalized guidance based on your device and situation.

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