Fixing the Passkey Autofill Error on Microsoft Sign In:
Fixing the Passkey Autofill Error on Microsoft Sign In:
Screenshot of this Error Message:
_______________________________________________________
How to Perform this Fix:
Use a Computer (Mac or Windows PC):
- Remove: any password(s) or passkey(s) from your Mac(on all Web Browsers) and form iCloud Keychain
- Sign In: to http://account.microsoft.com
- Remove: the password from your Microsoft Account
- Turn On: Passwordless Account
- Sign Out: of http://account.microsoft.com
- Sign In: to http://account.microsoft.com
_______________________________________________________
About the Solution:
The Solution:
The ultimate solution here is to set up Passkey Autofill so that only Two-Factor Authentication is operable.
When Performing this Solution:
- Use a Computer (Mac or Windows PC): to perform this, as it would be more user-friendly doing so.
- IMPORTANT: Be certain your are signed into the same Apple Account on all devices and that Passwords is enabled in your iCloud Settings so that all syncs as it should.
_______________________________________________________
About the Error Message:
A. What Error Message Pops Up:
We couldn't use your device to verify your identity. Enter your password to sign in.
B. How this Message is Formatted:
An AutoFill passkey is shown in the text box of the sign in page, followed by the fowling message in red-colored font format, as depicted above.
C. When this Error Message Pops Up:
Attempting a login at https://login.live.com/
D. Why the Error Message Pops Up:
You are getting this error message because a password and or passkey is set up on your Web Browser(s)' AutoFill settings, but Two-Factor Authentication is set up on your Microsoft’s Account site.
E. Under what Circumstances this Error Message is Created:
- Using the Authenticator App for your Microsoft Account?
- Having AutoFill Passwords and Passkeys set up for this account in Web Browsers and on iCloud Keychain?
- Use a Password-Less Account through Microsoft?