Skip navigation
Currently Being Moderated

What To Do If Your iDevice or Computer Is Lost or Stolen

Tampa, FL and Vancouver, BC
Level 10 Level 10 (221,010 points)
VERSION 2  Click to view user tip history Published
Last Modified:  04/01/2014 8:27 PM

What To Do If Your iDevice or Computer Is Lost Or Stolen


iPhone, iPod Touch, and iPad


If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.


If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:


This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.


  1. Reporting a lost or stolen Apple product

  2. Find my lost iPod Touch

  3. AT&T. Sprint, and Verizon can block stolen phones/tablets

  4. What-To-Do-When-Iphone-Is-Stolen

  5. What to do if your iOS device is lost or stolen

  6. 6 Ways to Track and Recover Your Lost/Stolen iPhone

  7. Find My iPhone

  8. Report Stolen iPad | Stolen Lost Found Online


It pays to be proactive by following the advice on using Find My Phone before you lose your device:


  1. Find My iPhone

  2. Setup your iDevice on iCloud

  3. OS X Lion/Mountain Lion- About Find My Mac

  4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)


Mac Computer


       Find My Mac can be used from Find My Phone at and via Find

       My Phone on your iDevice.


      The following is third-party anti-theft software:


           1.  STEM 2.1

           2.  MacPhoneHome 3.5

           3.  MacTrack 7.5.0

           4.  VUWER 1.7

           5.  Sneaky Bastar* 0.2.0

           6.  Undercover 5.1.1

           7.  LoJack for Laptops

           8. Hidden 2.0

           9. Prey 0.6.2

Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in this User Tip. Apple encourages you to first seek a solution at Apple Support. Any links in this user tip are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use this user tip at your own discretion.
Comments (0)
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.