Help for Error 13

Version 3
Last Modified: Apr 25, 2014 12:48 PM

Quit the App Store if it's open then open the Finder.

 

From the Finder menu bar click Go > Go to Folder

 

Type or copy / paste:   ~/Library/Cookies

 

Click Go then move the  Cookies.plist  file from the Cookies folder to the Trash.

 

Relaunch the App Store.

 

 

If that doesn't help, type or copy / paste:    ~/Library/Preferences/com.apple.appstore.plist

 

Click Go then move the com.apple.appstore.plist file to the Trash.

 

Relaunch the App Store.