Help for error 1004

Version 3
Last Modified: May 25, 2014 2:32 AM

Quit the App Store of it's open.

 

 

Open the Finder. From the Finder menu bar click Go > Go to Folder

 

Type or copy/paste:    ~/Library/Cookies

 

Click Go then move the com.apple.appstore.cookies and com.apple.appstore.plist files from the Cookies folder to the Trash.

 

Type or copy/paste:    ~/Library/Preferences

 

Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.

 

 

Try the App Store.