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Help for error 1004

Quit the App Store of it's open.

 

 

Open the Finder. From the Finder menu bar click Go > Go to Folder

 

Type or copy/paste:    ~/Library/Cookies

 

Click Go then move the com.apple.appstore.cookies file from the Cookies folder to the Trash.

 

Type or copy/paste:    ~/Library/Preferences

 

Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.

 

 

Try the App Store.

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