You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

by: 
Last modified: Mar 6, 2022 8:24 AM
61 65885 Last modified Mar 6, 2022 8:24 AM

Symptoms


When installing iTunes for Windows on a Windows Vista or Windows 7 system, you receive the following error message:


The administrator has set policies to prevent this installation


... even though no such policy has been set on the system in question.



Resolution


Usually, the message seems to indicate that a permission on a file, folder or registry key has gone awry for the Windows user account in which you're installing iTunes for Windows. If that's what is afoot, running the install using the Administrators group's permissions can get iTunes for Windows installed.


Download and save a copy of an iTunesSetup.exe (32-bit iTunes for Windows installer file) or iTunes64Setup.exe (64-bit iTunes for Windows installer file) to your hard drive. (Don't run the install on line and don't start the install just yet.)


http://www.apple.com/itunes/download/


Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".

Comments

Mar 6, 2022 8:24 AM

Sometimes this will happen in corporate environments, where such installation is forbidden. Be sure to check with the system administrator if there are any specific installations they do not allow before doing such installation.

Mar 6, 2022 8:24 AM

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.