Knowledgebase links of the info.apple.com format no longer work

Version 18
Last Modified: Jun 27, 2015 7:36 PM

If you have an old Knowledgebase article, and the domain name says info.apple.com with something around it, that link is no longer valid.  To find a corresponding valid link, take the end number of the article, and plug it into the 'x' in this link,

http://docs.info.apple.com/article.html?artnum=x

 

 

and copy/paste it into http://www.archive.org/  For instance, when you copy/paste http://docs.info.apple.com/article.html?artnum=307069 you'll get

 

http://support.apple.com/kb/HT1642 clicking on the December 2011 version of the history of the link.

 

Generally mid to late 2011 archived versions of the link will redirect you to the correct knowledgebase article that exists today. If you find a link that no longer has any historical reference, and need it, please by all means submit feedback to the webmaster:

https://ssl.apple.com/support/feedback/

 

In the case where you have an old link with an n before the article number, copy the number in place of the 'x' in the link above.  All three of these links point to references that come from the old article 302758, which would then be needed to be searched under

http://docs.info.apple.com/ link shown below:

 

http://kbase.info.apple.com/kbnum/n302758

http://www.info.apple.com/kbnum/n302758

http://www.info.apple.com/images/kbase/302758  =  http://docs.info.apple.com/article.html?artnum=302758

 

You take the right hand link and then put it in Archive.org for your search.

 

Downloading older software updates from these links is documented here:

 

https://discussions.apple.com/docs/DOC-2751

 

Many of the old knowledge base links have moved to the new http://support.apple.com/ format.  For those that have you'll see their equivalent below. Others depend on Archive.org maintaining their archive indefinitely.    I have not listed all that have changed.  If you see others, you are welcome to edit this tip with additions.

 

Additional links translated are here:

blu23.html http://docs.info.apple.com/article.html?path=Bluetooth/1.0/en/blu23.html

mh660 =https://web.archive.org/web/20081229195135/http://docs.info.apple.com/article.ht ml?path=Mac/10.4/en/mh660.html

mh1834 =http://web.archive.org/web/20111011231918/http://docs.info.apple.com/article.htm l?path=Mac/10.4/en/mh1834.html

2238 = http://support.apple.com/kb/HT1379

24604 = http://support.apple.com/kb/HT2287

25420 = http://support.apple.com/kb/TA22275

25517 = http://support.apple.com/kb/HT2191

25773 = http://support.apple.com/kb/HT4889

25757 = http://web.archive.org/web/20070520203932/http://docs.info.apple.com/article.htm l?artnum=25757

26055 = http://support.apple.com/kb/TA22552

42739 = http://support.apple.com/kb/TA25585

51776 = http://web.archive.org/web/20070520203932/http://docs.info.apple.com/article.htm l?artnum=51776

58606 =http://support.apple.com/kb/HT2699

58176 = http://support.apple.com/kb/TA43881

58207 = http://support.apple.com/kb/HT2952

58583 = http://support.apple.com/kb/HT1661

58669 = http://support.apple.com/kb/HT1362

61301 = http://support.apple.com/kb/TS1600 bottom ofhttps://discussions.apple.com/docs/DOC-3003 lists some alternatives as well.

 

61528 =http://web.archive.org/web/20090105071510/http://docs.info.apple.com/article.htm l?artnum=61528

75275 = http://support.apple.com/kb/TA26834

 

61773 = http://support.apple.com/kb/TA26622

75138 = https://web.archive.org/web/20111012133848/http://docs.info.apple.com/article.ht ml?artnum=75138

75140 = https://web.archive.org/web/20070812074101/http://docs.info.apple.com/article.ht ml?artnum=75140

75288 = http://support.apple.com/kb/HT1387

86117 = http://support.apple.com/kb/HT1395

86178 = http://support.apple.com/kb/HT2544

86151 = Using a Bluetooth phone to connect your computer to the Internet - Apple Support

86181 = http://support.apple.com/kb/HT2295

86209 = http://support.apple.com/kb/HT2321

86235 = http://support.apple.com/kb/HT2395

86790 = http://support.apple.com/kb/HT1305

86793 = http://support.apple.com/kb/HT2643

88248 = http://support.apple.com/kb/HT3065

93014 = http://support.apple.com/kb/HT1420

106178 =How to choose a startup disk on your Mac - Apple Support

106214 = Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support

106235 = http://support.apple.com/kb/TA20420

106386 = Viewing Mac OS X memory usage and installed RAM - Apple Support

106678 = http://support.apple.com/kb/TS1929

106777 = http://support.apple.com/kb/HT1621

106858 = http://support.apple.com/kb/HT1401

107120 = http://support.apple.com/kb/HT1710

107437 = http://support.apple.com/kb/HT1820

120061 = https://web.archive.org/web/20080108231632/http://docs.info.apple.com/article.ht ml?artnum=120061

300849 = http://support.apple.com/kb/TA22883

301341 = http://support.apple.com/kb/HT1514

301724 = http://support.apple.com/kb/HT1758

301468 = http://support.apple.com/kb/HT2475

303137 = http://support.apple.com/kb/HT2253

305101 = http://support.apple.com/kb/TS1589

305349 = http://support.apple.com/kb/HT2808