Skip navigation
Currently Being Moderated

Recovering deleted iCloud contacts from an iCloud backup.

Level 10 Level 10 (81,665 points)
VERSION 1  Published
Last Modified:  Feb 28, 2013 2:34 PM

Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.


When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.


 

The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.


    1.    Ensure the device is connected to your local network.

    2.    Start the restore from iCloud back up.

    3.    Allow the devices settings to restore (watch for the confirmation of completion).

    4.    As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).

    5.    Wait for the time out confirmation.

    6.    Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).

    7.    Reconnect the router to the internet and let the restore process complete.

    8.    Delete any iCloud contacts from iCloud.com on a computer.

    9.    Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).


May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now.

 

Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in this User Tip. Apple encourages you to first seek a solution at Apple Support. Any links in this user tip are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use this user tip at your own discretion.
Comments (0)
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.