Folder with question mark issue

Version 1
Last Modified: May 18, 2013 4:18 AM

Are you seeing this?

 

Screen shot 2012-06-24 at 7.25.40 AM.jpg

 

 

Firmware is telling you that it can't find the bootable operating system it's been assigned to boot from.

 

Machine is powered on? Hold the power button down to force a emergency shutdown. (do not use regularly, use Shutdown from Apple menu)

 

Have a wireless keyboard? You will need a built in one or wired one to get any further. A PC one will work.

 

Hold the option/alt key down and power on the computer to enter Startup Manager.

 

Startup_Manager.jpg

 

If your OS X boot volume appears (usually Macintosh HD unless it was changed), simply select it and click the arrow to boot from it, then head to System Preferences > Startup Disk and set it again.

 

 

Reboot normally to test. Finished.

 

 

 

If this doesn't solve the problem, then continue.

 

 

OS X 10.4/10.5 only

 

Those versions of OS X are obsolete and you need to consider upgrading if you have a Intel Mac. (can't if you have PPC Mac)

 

OS X 10.4/10.5 need to upgrade, 10.6.8 ok still

 

 

 

 

OS X 10.6 and up

 

More steps will have to be performed to determine what's going on, data recover performed an/or OS X erased and installed.

 

Step by Step to fix your Mac

 

Create a data recovery/undelete external boot drive

 

My computer is not working, is my personal data lost?

 

Erase, formatting, OS X installs on Mac's

 

How to erase and install Snow Leopard 10.6