Solved, Helpful, and Apple Recommended posts

Choose the answer that solved your question

If you’re the original poster who started a discussion, you can choose one response as the best answer. A copy of the answer will display below your question.

To choose the answer that solved your question on a discussion you started:

  1. Click Login near the top-left of the page (if you’re not already logged in). You’ll need your Apple ID to log in.

    Tap the drop down arrow at the top right of any page and select Sign in (if you’re not already logged in). You’ll need your Apple ID to log in.

  2. Go to the response you want to choose as the best answer.

  3. Click This Solved My Question below the response.

    Tap Solved below the response.

Choose helpful responses

When you find a response that helps you, click Helpful to thank the member who posted it. All community members can choose up to two helpful answers per discussion.

When you find a response that helps you, tap Helpful to thank the member who posted it. All community members can choose up to two helpful answers per discussion.

Get recommended with “Apple Recommended“

Apple Community Specialists can recommend posts that provide clear and helpful information. You’ll see any recommended answers to discussions right below the original question so you don’t have to read an entire conversation to get the answers you need.