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None of our HP printers work woth 10.6

54676 Views 246 Replies Latest reply: Nov 16, 2009 4:03 PM by Todd Wolseth RSS
  • Michel the drycleaner Calculating status...
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    Aug 30, 2009 5:57 AM (in response to Ed Mcknew)
    Eh...eh...eh! (Screw me once, shame on you; screw me twice, shame on ME!)

    I remember having to junk a fully functional HP all-in-one printer when moving from 10.4.9 to 10.4.10 (or there abouts).

    This time, I looked here and found this thread.

    It's going to take a long time before I buy Snow Leopard!!!

    Good luck everybody!
    iMac (3.06 GHz), Mac OS X (10.5.7), Power Mac G5 (Dual 1.8), old iMac, very old 6500, iPod touch
  • Markus Gantner Calculating status...
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    Aug 30, 2009 6:02 AM (in response to MagicBoy)
    I do appreciate the help and inputs from HP Mac architect here in the forum, but the behaviour of Apple or HP is not acceptable. The printers you mention, particularly the 900-series with the duplex-unit are very reliable printers for office/professional use. Its an investment you make, you rely on. It is also esay to "service" them in a certain way, to keep them running perfectly.

    And yes, the original cartridges for these printers are not really cheap, but they do at least contain a sufficient amount of ink to work with. In fact they should be happy, seeing still running them and sell their cartridges. Just putting some green stickers talking about environmental protection onto hardware and in the same time forcing people to waste resources by trashing working hardware is a very bad strategy in my opinion.
    Macbook 2.4 GHz (4GB) late 2008, Mac OS X (10.5.6)
  • William Li Calculating status...
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    Aug 30, 2009 6:07 AM (in response to Ed Mcknew)
    I have a HP DeskJet F2100 (2180), and i can scan with OS X native software (really cool)
    but cannot print.
    I tried removing my printer and once I did that I cannot install it again.
    I click install and the first time it ask me to download the driver from Apple and it downloaded something and gave me the scan support I mentioned above but the new printer won't show up in the printer list. When I try to add it again, it goes in to telling me that there is no new driver from apple and ask me to come back later ><"
    MacBook, Mac mini, MacBook Pro, iMac, Mac OS X (10.6)
  • William Li Level 1 Level 1 (15 points)
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    Aug 30, 2009 6:33 AM (in response to William Li)
    i got it working now!
    for scanning, i had to install the drivers from apple, once i can scan, i went back to hp website and download the software for my printer (leopard version) and that makes my printer prints.
    from now on, if i just have to remember not to scan with the hp scanner software.
    MacBook, Mac mini, MacBook Pro, iMac, Mac OS X (10.5.5)
  • Andrew Chantrill1 Calculating status...
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    Aug 30, 2009 7:53 AM (in response to William Li)
    I've at least got the G4 PowerBook printing wirelessly again after re-installing the printer for the umpteenth time.

    Still doesn't work on the MacBook Pro with SL though.



    Andrew
    PowerBook 1.67 15", Mac OS X (10.5)
  • Andrew Chantrill1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 30, 2009 8:26 AM (in response to Andrew Chantrill1)
    OK, I spoke too soon. It's printed one document wirelessly from the G4 PowerBook and, amazingly, one from the MacBook Pro on SL. Now it won't print from either again.

    Could it be that the printer doesn't think it's finished so doesn't accept another job?

    It just hangs saying "Opening printer connection Connecting" on the PowerBook and "Printing page 1, 1% complete... Idle" on the MBP with SL.



    Andrew
    PowerBook 1.67 15", Mac OS X (10.5)
  • Gordon Grotts Level 2 Level 2 (285 points)
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    Aug 30, 2009 8:46 AM (in response to Ed Mcknew)
    I have two HP printers, one old LaserJet 1200 and a Photosmart D5160. They are connected to my wife's G4 and I am printing to them from my intel iMac using wireless through an Airport Extreme. They both work fine after I updated the iMac to SL.
    2008 iMac 3.06 GHz 4GB ram, 500HD, 320 WD firewire HD, Mac OS X (10.5.5), 2001 QuickSilver, OS X10.4.11 1.46GHz GigaDesign, 1.5 GB ram, ATI 9600
  • jtmanly Calculating status...
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    Aug 30, 2009 8:47 AM (in response to Ed Mcknew)
    Ed,

    I had a similar experience with both of my HP printers. One wouldn't work wirelessly (HP black & white laser) and my HP color inkjet printer would work wirelessly but wouldn't print in color. Totally unacceptable! I did a "Time Machine" backup just prior to installing Snow Leopard. Hopefully you did the same. To do a total system restoration using "Time Machine" (or I assume any other backup program) you will need your original Leopard disk. Insert the disk and when the Welcome screen appears, you will notice a menu bar at the top of the screen. Select "Utilities" and drop down to "Restore System from Backup." Click continue and you will be shown a list of "Time Machine" backups. Use your most recent one. Remember that any files saved on your Mac since this last backup and today will be lost so save those files to a memory stick or external drive prior to this process. I had my iMac back exactly like it was prior to installing Snow Leopard in less than an hour. "Time Machine" worked as advertised. Fantastic! I WILL NEVER BE THE FIRST KID ON THE BLOCK TO INSTALL APPLE'S LATEST, GREATEST OS! How could this happen? HP is one of, if not the largest, printer/fax/copier manufacturers in the world. Very disappointing!
    MacBook, Mac OS X (10.5.1)
  • William Kucharski Level 6 Level 6 (14,405 points)
    Currently Being Moderated
    Aug 30, 2009 8:53 AM (in response to jtmanly)
    Apple just passed along the drivers HP provided in Snow Leopard.

    As a result:

    1) If the HP driver doesn't work for you, contact HP and complain.
    2) If your printer is no longer supported, contact HP and complain.

    It's HP that decided to drop support for many of their printers, and their official advice when faced with a printer that no longer works in Snow Leopard is to purchase a new one:
    A small set of HP Inkjet printers beyond 5 years old are not supported with Mac OS X 10.6 Snow Leopard.

    If you are using the Mac OS X 10.6 operating system on your computer, please consider upgrading to a newer HP product that is supported on Mac OS X 10.6. The majority of HP peripherals on the market are supported with Mac OS X 10.6.

    http://h30434.www3.hp.com/psg/board/message?board.id=Macintosh&message.id=1725#M 1725


    HP's list of devices officially supported in 10.6 can be found here:

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01664444&cc=us&dlc=en&lc=en &jumpid=regR1002USEN
    Quad 2.5 GHz G5, 5 GB | 15" 2.6 GHz MBP Penryn, 4 GB | 1 TB Dual-Band TC, Mac OS X (10.6)
  • mperez11 Calculating status...
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    Aug 30, 2009 9:03 AM (in response to HP Mac Architect)
    Andrew, what about the Laserjet P1006? Has anybody got any luck with it? I keep getting ERROR 9672
    MacBook Pro, Mac OS X (10.6)
  • John Whittaker Calculating status...
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    Aug 30, 2009 9:10 AM (in response to Ed Mcknew)
    On the last point, at the time of writing, I also have a P1006, that is still advertised as for sale on the www.hp.com site, and I have no idea of how to get it to work.
    iMac 2GHz Intel Core 2 Duo, Mac OS X (10.6)
  • mperez11 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 30, 2009 9:15 AM (in response to John Whittaker)
    Same here I just got the P1006 last week at Best Buy, and cant get it to print, I get an ERROr 9672 thru the Airport or connected directly to the MacBook Pro
    MacBook Pro, Mac OS X (10.6)
  • Andrew Chantrill1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 30, 2009 9:20 AM (in response to John Whittaker)
    I quick search for Error 9672 suggests it can't find the driver, but I'm no expert.

    I use a Mac precisely because I don't like grief such as that we've had since installing SL.



    Andrew
    PowerBook 1.67 15", Mac OS X (10.5)
  • Markus Gantner Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 30, 2009 9:32 AM (in response to Ed Mcknew)
    Macbook 2.4 GHz (4GB) late 2008, Mac OS X (10.6)
  • Tony DeLuca Level 1 Level 1 (80 points)
    Currently Being Moderated
    Aug 30, 2009 9:39 AM (in response to Ed Mcknew)
    Ever since installing Snow Leopard I lost my native screen resolution of 1920 X 1024 on my HP monitor. The highest resolution I get to choose is 1600 X 900. I'm running a stock Mac Pro with an HP w2338h. Very disappointing. Now everything is interpolated, and looks awful! Is anyone else haveing this problem?
    G5 dual 2.7 gig, Mac OS X (10.4.10)
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