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Home folder lost - user account restored to default

37545 Views 95 Replies Latest reply: Nov 13, 2009 4:29 PM by jhonny_mi RSS
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dubaidan Calculating status...
Currently Being Moderated
Sep 3, 2009 12:11 PM
I installed SL last weekend, no major problems but many annoying bugs. This morning when I woke up the computer had hung - screen saver was frozen. I held down the power key to shutdown. Turned the computer back on, clicked on my user account icon, and it was like I'd just picked up a new computer... my home folder had been replaced with a "straight out of the box" home folder. Standard desktop, standard dock, nothing in my documents folder, standard library. My entire home folder is gone.

All apps are still available - they are on a different partition with the OS.

The partition where my home folder lives is now virtually empty. I used stellar pheonix to try to recover the files from my home folder, but it did not find them as lost not as deleted files. It gave me the option of recovering about 40GB of deleted files, but they were legitimately deleted files.

I have repaired the disk - no problems. Any suggestions would be appreciated...
MacBookPro5,1
  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Sep 3, 2009 12:15 PM (in response to dubaidan)
    Sorry, to hear that.
    See Default desktop/loss of Home folder:
    http://docs.info.apple.com/article.html?artnum=107854

    Did you attempt to rename your home folder? If not, WhatSizemay help you find it.

    Or were you using FileVault?



    -mj
    iMac 24" 2.16 GHz 3GB RAM/22" external HP display, Mac OS X (10.6), iMac G4 17" 800 MHz 768MB/ iMac 333MHz 256 MB / LaCie d2s/ APC-UPS
  • tcnsdca Calculating status...
    I had something very similar happen. I had the guest account enabled on my MBP - I accidentally clicked on that when I went to log in. It took a few minutes to log in then after I had logged out of that account and back into mine my enter home directory had been wiped. All of doc, musics, etc gone.
    Mac Pro, Mac OS X (10.4.8), MacBook Pro
  • Topher Kessler Level 6 Level 6 (9,305 points)
    Currently Being Moderated
    Sep 3, 2009 10:17 PM (in response to dubaidan)
    Is your old home folder on the drive in the /Users directory? Has the size of the drive changed, indicating files have been deleted?
    PM G5 dual 2.5GHz (10.5.8), PB G4 1GHz DVI (10.5.8), MBP 17" 2.66GHz (10.6.0), Mac OS X (10.6), Computers are....yummeh!
  • NewYorkYogi Level 1 Level 1 (30 points)
    Currently Being Moderated
    Sep 3, 2009 11:12 PM (in response to dubaidan)
    Are you using Time Machine? If so, does it show up there?
    iMac, Mac OS X (10.6)
  • macjack Level 9 Level 9 (50,445 points)
    The Guest account is created by default.
    Did you "check the /Users folder to see if the missing home directory is present and simply renamed"?

    EDIT: Sorry, that already been answered...
    I think your best bet at this point would be to reinstall Snow and only choose your Documents to Migrate + Apps, if you have any third party.



    -mj

    Message was edited by: macjack
    iMac 24" 2.16 GHz 3GB RAM/22" external HP display, Mac OS X (10.6), iMac G4 17" 800 MHz 768MB/ iMac 333MHz 256 MB / LaCie d2s/ APC-UPS
  • macjack Level 9 Level 9 (50,445 points)
    Yes, Dubaidan. I edited but I was not fast enough



    -mj
    iMac 24" 2.16 GHz 3GB RAM/22" external HP display, Mac OS X (10.6), iMac G4 17" 800 MHz 768MB/ iMac 333MHz 256 MB / LaCie d2s/ APC-UPS
  • Bas B Calculating status...
    After Dubaidan and tcnsdca I am the third person in this thread who has experienced this 'wipe home directory' bug. I upgraded from Leopard to Snow Leopard last week. By accident I clicked on the 'guest login' icon on my MBP thirty minutes ago. After about 1 minute it automatically returned to the login screen, without showing up the guest desktop, so I decided to click on the 'guest login' again. This went pretty smooth and when I logged out the message appeared that all the 'guest login data' wouldn't be saved, but returned to normal.
    When logging in to my regular account everything was gone. I don't use filevault. Nothing has been renamed to something else. My home-directory still exists under /Users/username but it is just empty.
    Apple should have noticed this bug report already. It doesn't feel right that Apple doesn't take immediate measures when someone reports such a bug with a high potential data loss.
    I would suggest to everyone to disable the guest login option IMMEDIATELY until Apple has addressed this. I hope that Apple will come up with a swift response and a nice gesture to victims of this bug.
    Macbook Pro, Mac OS X (10.6), Macbook Pro
  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Sep 5, 2009 7:35 AM (in response to Bas B)
    Welcome to Apple Discussions, Bas B.

    Have you filed Mac OS X Feedback on the issue?

    Also, if you join ADC (it's free) you can file a bug report on ADC . If you're unfamiliar with bug reports please make sure to read this page first.



    -mj
    iMac 24" 2.16 GHz 3GB RAM/22" external HP display, Mac OS X (10.6), iMac G4 17" 800 MHz 768MB/ iMac 333MHz 256 MB / LaCie d2s/ APC-UPS
  • Bas B Level 1 Level 1 (0 points)
    Thanks for the welcome. I already reported the bug through the Mac OS X Feedback functionality.
    I tried the bug reporting system, but that is broken at the moment. When I login it shows an error screen (both with FF and Safari latest versions). This has been reported to appledev.
    Macbook Pro, Mac OS X (10.6)
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