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Finder Crashing When Opening Folders Containing JPEG Images

2563 Views 8 Replies Latest reply: Sep 6, 2009 7:35 AM by Derision667 RSS
Derision667 Calculating status...
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Sep 5, 2009 11:48 AM
Here's my odd problem.

Finder seems to work okay until I open folders with certain JPEG images in them. Specifically, it seems to crash whenever I open a folder that has images taken with my old Oregon Scientific camera. It gets a little bit annoying, because once I open the folder, Finder crashes... and then it re-launches, +with the problem window still open+... which causes it to crash immediately upon re-opening. And then it re-launches again, again with the same window open, which causes it to crash again, and on and on into the night.

Incidentally... these images also seem to crash Preview. I never had any problem with this before. They worked fine under 10.5, they worked fine under 10.4... they even work fine on OS9. I've tried turning off icon previews, I've tried list view and icon view and coverflow and all that, and it crashes every single time.

If I use GraphicConverter to re-save the images WITHOUT the EXIF data, then Finder seems to be okay. But considering I have nearly a thousand images that were taken with that (decidedly unsophisticated) camera, it's really an inconvenience to convert every single one. On top of it, I'd kind of like to keep my EXIF data where it is.

I'm really kind of starting to regret not waiting for 10.6.1 before installing, because I've encountered problem after problem... and my fiance's iMac is almost unusable, it's so buggy. Most of the issues I've encountered I can live with, at least long enough for Apple to release an update... but this Finder issue is killing me, because I can't even access my photos.

Anyone have this same issue, or some idea of how to fix it?
MacBook (2.1Ghz Core 2 Duo) and Power Mac G4 (dual 450Mhz PowerPC 7400), Mac OS X (10.5.4), Intel iMac, Beige G3 MT, Mac Classic II
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Since this problem occurred, have you restarted your Mac.

    Try creating a new admin user account in System Preferences Accounts pane

    http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html

    Log out and log in to the new account. You will be using default user preference files for Snow Leopard and running only standard background processes in the new account (unless you installed third-party software that runs in the background). Try opening those folders with Finder.

    Note: You may need to copy or move one of those folder into the Users/Shared/ folder so that it is accessible when logged into another account.

    If it works properly in the new account, there is something in your existing pre- Snow Leopard account that is causing this problem. If it still does not work right, it may be a bug. You should report to Apple on the feedback page.

    http://www.apple.com/feedback/
    Various including Intel iMac, Power Mac G5, Pismo w/G4, Power Mac 8100 w/G3, Mac OS X (10.6), also Mac OS X 10.4.11, Mac OS X 10.3.9, and Mac OS 9.x
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    If you want me to try the same thing on my iMac with Snow Leopard, you can send it to me by email. My email address is visible in my profile. If you do this, pick an image that is "harmless" and not in any way confidential.
    Various including Intel iMac, Power Mac G5, Pismo w/G4, Power Mac 8100 w/G3, Mac OS X (10.6), also Mac OS X 10.4.11, Mac OS X 10.3.9, and Mac OS 9.x
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    As I said earlier, be sure to go to the feedback page and submit it as a bug.
    Various including Intel iMac, Power Mac G5, Pismo w/G4, Power Mac 8100 w/G3, Mac OS X (10.6), also Mac OS X 10.4.11, Mac OS X 10.3.9, and Mac OS 9.x
  • Topher Kessler Level 6 Level 6 (9,305 points)
    Does QuickTime also crash when viewing the pictures?
    PM G5 dual 2.5GHz (10.5.8), PB G4 1GHz DVI (10.5.8), MBP 17" 2.66GHz (10.6.0), Mac OS X (10.6), Computers are....yummeh!

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