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5795 Views 27 Replies Latest reply: Dec 14, 2009 5:31 PM by chrisflow
Currently Being ModeratedSep 3, 2009 6:13 AM (in response to SKTIS)Thursday morning....came into office and MP no display, power light off, no response. Had to hold in power button till heard a click, then power up.
Computer Sleep set to never.
Display Sleep set to Never.
Put the hard disk to sleep when possible - turned off.
Start up automatically after a power failure - Checked.
Under Schedule, set it to Start up or wake every day one hour before I get to work.
This is a major pain. Anyone have any thoughts? I put the screen saver to never now.
Currently Being ModeratedSep 3, 2009 7:57 AM (in response to SKTIS)Now it just randomly shuts down (I think its shutting down)...The Light on the tower goes out, but I have to hold in the power button, then you can hear a click. Then hit power button again and it turns on.
Did this 3 times within 15 minutes....
Currently Being ModeratedSep 4, 2009 5:32 AM (in response to SKTIS)I have the same problem and I have sent a feedback to Apple yesterday. I'm not sure if it's a random problem but I'm (relatively) glad to see I`m not the only one with it. Hope Apple fix this problem soon, because it's very annoying.Mac Pro, Mac OS X (10.6), Early 2006 + Cinema Display 20"
Currently Being ModeratedSep 4, 2009 7:58 AM (in response to Ianu)Yesterday after several reboots I booted backup and didn't turn on Fusion. After running fine for 1-1/2 hours, started up Fusion. Ran fine for several hours. When I left for the day, I turned on screensaver. Came in today (Friday) and screen saver still going.
Had to leave office for a bit, so I went ahead and put monitors to sleep (hot corner). When I came back 30 minutes later, no response. Power light is on, but screens are off. Hit caps lock (only button on keyboard with a light) and light does not come on.
Hard kill to bring it back to life.
Next test will be sleep mode.
Anyone have any thoughts, comments, feedback...sympathy??
Currently Being ModeratedSep 6, 2009 7:34 AM (in response to SKTIS)My iMac 24-inch for two days in a row now will not wake from sleep by me just pressing on the spacebar. Pressing power button didn't work either. I had to turn the surge suppressor on and off today to get a response. Yesterday I changed socket for the power cord. Doing that allowed me to restart with the power button (yesterday) and today it restarted on its own.
Message was edited by: roguebutterflyMac G4 17-inch, 24-inch iMac w/4 GB, Mac OS X (10.6)
Currently Being ModeratedSep 6, 2009 7:50 AM (in response to SKTIS)And there was never a power failure; no directory damage as a side effect result of this? And you have begun to rule out devices that interfere with low power sleep mode?
Wake from sleep use to be an issue on Mac Pro and required an EFI firmware update. Also, excessive inrush current and problems with underpowered UPS (anything less than about 1200VA should be suspect and replaced with 1300-1500VA).Mac Pro 8800GT WD VelociRaptor 10k, Mac OS X (10.6), Windows 7 Core i7 920 GTS 250 CyberPower UPS
Currently Being ModeratedSep 6, 2009 5:07 PM (in response to workingbig)I'm getting some better results by going to Accounts in the Prefs, and removing Google Updater and an HP Scheduler that I had running at login. See what you have in your Startup/Login items and perhaps you can experiment.iMac 2.4 GHz Intel 3GB, Mac OS X (10.6), iPhone 3GS
Currently Being ModeratedSep 7, 2009 12:14 PM (in response to SKTIS)My wife's 24" iMac locks up coming out of screen saver too. I have set screen saver preferences to Never and this seems to have hidden the problem.
Look forward to getting a resolution.
Warren15.4 MacBook Pro Core Duo / 24" iMac Core2Duo, Mac OS X (10.6)
Currently Being ModeratedSep 8, 2009 7:10 PM (in response to SKTIS)Same problem on my 13 in MacBook Pro. Just purchased it one month ago. Upgraded to Snow Leopard last week. Now, when I'm away from it for a while and it goes to sleep it won't resume. Touching the keyboard, track pad, or a "normal" push of the power button doesn't get a response. I hold the power button down for several seconds several times and then it will restart.
When I came home and found it unresponsive like this today, the computer was running hot (very warm to the touch) and the fan was blowing. In my use of it for this first month the fan has never before come on (I didn't even know it had a fan). This doesn't seem like a good thing.
What's the best way to get a response from Apple on a problem like this?
Message was edited by: 42pi13" MacBook Pro, Mac OS X (10.6)
Currently Being ModeratedSep 9, 2009 10:30 AM (in response to SKTIS)Well, I can't work like this anymore. Today it has just rebooted in the middle of working twice, and been "asleep" when away for to long with absolutely no power saving setting on. I'm going back till this gets fixed.
Currently Being ModeratedSep 10, 2009 8:08 AM (in response to SKTIS)I have had the same problem with a brand new MacPro. The unit was bought about 4 weeks ago. Pretty much from the first day before any extra software was installed it would go to a black screen, no network, no power to mouse and would not respond except by powering it off. The power savings were set for "never" and it would still do it. I made sure that nothing but the Apple supplied keyboard, mouse, and monitor were attached. I ran TechTools and Memtest and found nothing wrong. I called Apple and after some time on the phone with Tech Support and resetting everything they asked they could not figure out the problem and sent me a new unit calling the old on DOA. I got the new unit, set it up, without incident, and now 2 weeks later the user just called telling me that it is having the exact same problem as the first unit. I don't know what to do at this point. My user has spent over $5000 on a computer that we can't get to work for more than a few hours.MacPro, Mac OS X (10.5.8)