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Solution to inability to create appointments to an Exchange Calendar

3482 Views 1 Reply Latest reply: Sep 7, 2009 1:31 PM by Steven Luscher RSS
Jeffrey Peters Calculating status...
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Sep 2, 2009 7:36 AM
iCal on Snow Leopard. I was able to sync from Exchange to iCal. I was unable to create new appointments in iCal. The console showed the following errors:

9/1/09 2:54:29 PM iCal[19248] -[EWSTimeZoneType:0x117cc7f90 initWithStandardTimeZoneName:] TimeZone for US/East-Indiana is nil

and

9/1/09 2:54:30 PM iCal[19248] error = Error Domain=CalExchangeErrorDomain Code=-4 UserInfo=0x117ce9e30 "iCal can’t save the event “New Event” to the Exchange server."

I had setup my time zone appropriately in System Preferences. Turns out there is some difference between the System Preferences Time Zone and what iCal reports as the Time Zone.

I called Apple Support and opened a case. We opened the iCal Preferences, clicked on the Advanced tab, and enabled "Turn on time zone support". This put an option in the upper-right corner of the iCal window that allowed me to select a city in my time zone. Once this was complete, I was able to create appointments.

The issue appears to be with the time zone named "US/East-Indiana", which iCal picked up from somewhere upon installation. Once I allowed it to pick up the correct time zone of "EDT - Eastern Time", it was able to talk to the Exchange Web Services.

The Apple tech is attempting to get a bug report filed. I hope this helps someone else in the mean time.
Macbook Pro 5,1, Mac OS X (10.6)

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