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MacBook Pro Battery 'Service Battery' after Snow Upgrade

952439 Views 1,558 Replies Latest reply: Oct 25, 2013 4:10 PM by irbrenda RSS Branched to a new discussion.
  • Robert Newton1 Level 1 Level 1 (5 points)
    So what would a typical course of action be in the type of a situation? Have our batteries been damaged? Are Apple responsible for replacing them?

    I know my MBP is nearly two years old, but I wasn't having this problem before I installed Snow Leopard.
    MacBook Pro 2.4GHz | MacBook 2.0GHz | Mac Mini 2.0GHz, Mac OS X (10.6), AEBS Gigabit
  • Robert Newton1 Level 1 Level 1 (5 points)
    I've just noticed that my MBP is shutting down at 72% now whereas it was 62% when I installed Snow Leopard.
    MacBook Pro 2.4GHz | MacBook 2.0GHz | Mac Mini 2.0GHz, Mac OS X (10.6), AEBS Gigabit
  • tiefschwarz Level 1 Level 1 (0 points)
    Grin and bare it for now I guess. It looks like this is a problem with the software, not the batteries. Ergo, replacing the battery wouldn't help the problem, it just makes it manifest at a different (battery) level.
    MacBook Pro (4,1), Mac OS X (10.6), 2,5Ghz Dual Core / 4 GB
  • fifelfoo Level 1 Level 1 (0 points)
    I also have this problem. The battery itself went into flash mode, the system shut down without grace, and the battery is running hot while "charging".
    Macbook Pro 15" 2GHz Core Duo, Mac OS X (10.6)
  • Steve Oliver Level 1 Level 1 (0 points)
    You aren't alone obviously - mine was fine before SL now I have 'Service Battery' too on a machine just over a year old. I'm hoping that it is purely software too, too many things not right with SL!

    Steve
    MacBook Pro 15in, Mac OS X (10.6)
  • StaS Bandol Level 1 Level 1 (0 points)
    Same problem here:

    Model Identifier: MacBookPro4,1
    Battery Information:

    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 439
    Fully charged: Yes
    Charging: No
    *Full charge capacity (mAh): 462*
    Health Information:
    *Cycle count: 75*
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 12441





    Service battery after only 75 cycles?
    Shutdown in max 20 min without warning...
    I hope a fix for this Apple,

    StaS

    Message was edited by: StaS Bandol
    MacBookPro4,1, Mac OS X (10.6)
  • Infotainment Level 1 Level 1 (0 points)
    I had the same problem after updating to 10.6

    However, my battery service warning mysteriously disappeared.

    My battery's info looks perfectly normal:

    Charge Information:
    Charge remaining (mAh): 1592
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4399
    Health Information:
    Cycle count: 146
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): -2050
    Voltage (mV): 10945
    Macbook Pro 3,1, Mac OS X (10.6)
  • sasaldivar Level 1 Level 1 (0 points)
    Wow... good thing I checked here... was about to order a new battery... Also, I have noticed that my MBP is running HOT... much hotter than normal...
    iMac 3GHz 24", Mac OS X (10.6), MBP 15" and One DEAD Time Capsule circa Mar 08
  • Brycerocket03 Level 1 Level 1 (75 points)
    My MacBook Pro (1,1) is showing the same thing. I had the battery replaced a few years ago but @ 4092 mAh full capacity, I would figure it is fine. It has been running hot lately though
    MacBook Pro 15" 2.16GHz - 100GB 7200, 2GB RAM, Mac OS X (10.4.7)
  • Infotainment Level 1 Level 1 (0 points)
    Infotainment wrote:
    I had the same problem after updating to 10.6

    However, my battery service warning mysteriously disappeared.

    My battery's info looks perfectly normal:

    Charge Information:
    Charge remaining (mAh): 1592
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4399
    Health Information:
    Cycle count: 146
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): -2050
    Voltage (mV): 10945


    Nevermind my previous post. The service battery warning has returned!
    Macbook Pro, Mac OS X (10.6)
  • Sammyboy Level 2 Level 2 (170 points)
    Mine Too Is doing the Same thing.

    After install I had the Service Battery Come on. Acted weird Charge only lasted an hour maybe? So I did a Calibration.. That didnt fix it.. So I Did a Full Charge. And Then the other day i was on Battery Power and Noticed it was jumping around time wise. and bumped me up to 3hr remaining. and Service Battery indicator went away.

    Been like that for a few days.. Today I UnPlugged and it came back on. And Its taking longer than Normal to Charge Back.

    Im about 99.9% sure my Battery is not bad. As I Did not have any battery issue prior to installing Snow Leopard. In Fact If I Run Leopard from my external drive the Battery Charges at normal speed. So I Know its Snow Leopard Causing the issue.
    Macbook Pro 15, Mac OS X (10.6)
  • Sammyboy Level 2 Level 2 (170 points)
    I Forgot to Add .. Not that its of any help I Dont think

    Snow Leopard :

    Battery Information:

    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0003
    PCB Lot Code: 0000
    Firmware Version: 102a
    Hardware Revision: 0400
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 3737
    Fully charged: No
    Charging: Yes
    Full charge capacity (mAh): 3901
    Health Information:
    Cycle count: 77
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 405
    Voltage (mV): 12612
    Macbook Pro 15, Mac OS X (10.6)
  • David Nichols Level 1 Level 1 (5 points)
    Same thing for me. MBP 4,1. I have two batteries, both of which were working fine in Leopard. After SL upgrade, I get the "not charging" and "service battery" message on the battery that was in the chassis during the upgrade. Only 139 charge cycle count. Other battery works fine when installed. No solutions though? 10.6.1?
  • Mark Solario Level 1 Level 1 (0 points)
    so does anyone know if Apple is going to do anything about this, or should I go back to Leopard?

    I never used to notice the fan on this thing , now I hear it all the time.

    Message was edited by: Mark Solario
    Mac book pro, Mac OS X (10.6)
  • sasaldivar Level 1 Level 1 (0 points)
    Well, after doing the SMC reset and letting the battery charge completely, the message is GONE... not sure if it's coincidental or not... AND it's showing a FULL CHARGE CAPACITY of 4601mAh... yesterday, it showed 3800mAh... my cycle count is 185. I'm sure it will change...
    iMac 3GHz 24", Mac OS X (10.6), MBP 15" and One DEAD Time Capsule circa Mar 08

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