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Home folder lost - user account restored to default

37492 Views 95 Replies Latest reply: Nov 13, 2009 4:29 PM by jhonny_mi RSS
  • Laurent Antoine Calculating status...
    Me too

    wake up my iMac Intel CoreDuo 1.83 Ghz. Login window.
    My Error : I choose Guest
    logout
    choose "ME"
    waiting for 3 mn with spin bal ?
    my account are restored to default.
    all data deleted !
    iMac Intel Coreduo 1.83 2006, Mac OS X (10.6), iBook G4 10.4.11, iMac G3 10.3.9
  • Adam Strock Calculating status...
    This just happened to me. My home folder was completely wiped after logging into Guest Account and then into my normal account. I am going to attempt to restore my files with Time Machine when I get home from work. This is an incredibly inconvenient, real bug that needs to be fixed immediately.
    MacBook Pro, Mac OS X (10.6)
  • mehran2 Calculating status...
    I had exactly the same problem. I had some other files on the MacDisk that were preserved because they were not in the User folder. Plus it would not accept my keychain password.
    Macbook Intel, Mac OS X (10.6)
  • ubernaut Level 1 Level 1 (65 points)
    Currently Being Moderated
    Sep 11, 2009 8:14 AM (in response to mehran2)
    any word on whether 10.6.1 addresses this issue?
    Various, Mac OS X (10.5.7)
  • ASnare Calculating status...
    Currently Being Moderated
    Sep 14, 2009 8:50 AM (in response to ubernaut)
    ubernaut wrote:
    any word on whether 10.6.1 addresses this issue?


    It doesn't.

    It just happened to me. I'd write more, but fear I lack the self-restraint to not violate forum rules.

    - Andrew
    Mac OS X (10.6)
  • ubernaut Level 1 Level 1 (65 points)
    Currently Being Moderated
    Sep 14, 2009 9:26 AM (in response to ASnare)
    unbelievable not what i usually expect from apple. i am reminded of 10.3 when the update nuked a bunch of peoples externals except for 3 things:

    1) the 10.3 wasn't really apples fault only certain drive manufacturers were affected.

    2) the 10.6 bug is way worse hard to make a call between losing my home folder and everything on my external but i would have to say the home would be more crippling.

    3) the 10.3.1 update fixed the bug.

    looks like holding off on snow leo was a good idea.

    Message was edited by: ubernaut (sorry panther not tiger was the one with that problem for those of you who happened to read the first version of this post)
    Various, Mac OS X (10.5.7)
  • rusto Level 2 Level 2 (215 points)
    Currently Being Moderated
    Sep 22, 2009 3:14 PM (in response to dubaidan)
    Just got nailed by this bug today.
    Dual 1.8Ghz G5 (10.5.8) & SR MacBook (10.6.1)
  • a brody Level 9 Level 9 (62,050 points)
    Currently Being Moderated
    Sep 25, 2009 12:05 PM (in response to ubernaut)
    3) the 10.3.1 update fixed the bug.


    Actually it only made it less noticeable. The bug still appears in 10.6 for Firewire. Just other drives are affected. I wrote a FAQ* on that bug:

    http://www.macmaps.com/firewirebug2.html

    - * Links to my pages may give me compensation.
    An Apple user since 1981, Mac OS X (10.6)
  • emperoroflove Calculating status...
    Currently Being Moderated
    Sep 30, 2009 1:52 PM (in response to a brody)
    Wow

    RIP 9.30.09 all of my business / school files. Irreplaceable client files for my media business.

    GJ Apple
    Macbook Pro 2.33 GHz, Mac OS X (10.6.1)
  • ubernaut Level 1 Level 1 (65 points)
    wow indeed. i still can't believe apple's prolonged silence about this. this has got to be one the most severe bugs ever. do we know is this occurs in every case or has anyone experienced a case where using guest login under snow leopard did not wipe out the 501 home directory?

    (i'm assuming thats the home folder that gets wiped)
    Various, Mac OS X (10.5.7)
  • a brody Level 9 Level 9 (62,050 points)
    Currently Being Moderated
    Sep 30, 2009 2:04 PM (in response to dubaidan)
    This kind of reminds me of this bug:

    http://support.apple.com/kb/TS1876?viewlocale=en_US

    I recommend looking over it, and seeing if it isn't some varient thereof which can be recovered. Data recovery software is recommended on my backup FAQ*:

    http://www.macmaps.com/backup.html

    Which may also be able to recover your data, if your hard drive hasn't been written over multiple times.

    Regardless, Apple has made it abundantly clear that backing up is essential to preserving your data, both in readmes and license agreements. Disregard them at your own peril.

    Good luck!

    - * Links to my pages may give me compensation.
    An Apple user since 1981, Mac OS X (10.6)
  • parshallnet Calculating status...
    After this happened to me, I used a data recovery program (File Salvage) that was able to recover some of the things I thought I'd lost (like emails and other docs). It was a long and a little messy of a process to go through, but might be worth while if it recovers something you think you've lost forever.
    MacBook Pro, Mac OS X (10.5)
  • Ivan Clarke1 Level 2 Level 2 (315 points)
    Currently Being Moderated
    Oct 1, 2009 12:59 PM (in response to ubernaut)
    This is absolutely disgusting! it just happened to me - fortunately I did a hard shut down when the beach ball came up on guest login as i realised something was not right.

    as a result it only deleted my documents folder which i backed up!!!

    I cannot beieve that this has not received the publicity it deserves!!!
    MacPro 8 Core 2.8 6 Gig Ram UAD PCIe, Mac OS X (10.6.1), Komplete 5, Kore 2, Nomad factory, UAD Suite, Audio Damage, Rob Papen Stylus RMX
  • William Kucharski Level 6 Level 6 (14,405 points)
    The bottom line is, if any of you can figure out a way to reproduce this at will, please post here.

    Several of us (fellow users, not Apple employees) have been trying to reproduce it using the information here and have failed so far.
    Quad 2.5 GHz G5, 5 GB | 15" 2.6 GHz MBP Penryn, 4 GB | 1 TB Dual-Band TC, Mac OS X (10.6.1)
  • Ivan Clarke1 Level 2 Level 2 (315 points)
    Are you completely nuts or just stupid? why would anyone want to reproduce this BUG I have just spend 4 hours reauthorising plugins for my studio because of this ridiculous situation!

    Bottom line - NO-ONE in there right mind would want to reproduce this.

    The FACT is it happened! and it happened the way it has been described on this page!
    MacPro 8 Core 2.8 6 Gig Ram UAD PCIe, Mac OS X (10.6.1), Komplete 5, Kore 2, Nomad factory, UAD Suite, Audio Damage, Rob Papen Stylus RMX
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