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Spontaneous logout while in Snow Leopard

49879 Views 147 Replies Latest reply: Aug 3, 2010 1:22 PM by alialib RSS
  • Centrocercus Calculating status...
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    Sep 8, 2009 1:05 PM (in response to Stu Baker)
    I am having the same exact problem. I am constantly using Excel and I run an external monitor but my Mac started doing this a couple of weeks before Snow Leopard. I had hoped that Snow Leopard would cure it but it hasn't.

    I have a theory. _Microsoft released an Office 2004 update Thursday, August 13, 2009_. That is curiously near when I started having problems. Perhaps others who are having problems only since Snow Leopard didn't upgrade and use Excel between that update and Snow Leopard.

    If I'm correct, what do we do? Are we all using Excel 2004 or is anyone having this with 2008? I hate to upgrade Microsoft office to make it stable, but I need my machine to work.
    Mac Book Pro 2.16 GHz, Mac OS X (10.5.6), Running Excel and an external monitor.
  • Robertdot Calculating status...
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    Sep 8, 2009 2:48 PM (in response to Robertdot)
    I'm pretty sure it's related, at least for me, to something that happens when I send e-mail with Entourage 2004.
    2.4 GHz 15" Unibody MBP
  • Norm@Waterloo Calculating status...
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    Sep 8, 2009 6:32 PM (in response to Stu Baker)
    I am experiencing the same problems with Microsoft Excel. Bluescreen, spontaneous logout!
    Mini, Mac OS X (10.6)
  • Canada Mike Level 1 Level 1 (15 points)
    Currently Being Moderated
    Sep 8, 2009 7:51 PM (in response to Norm@Waterloo)
    There have been a number of threads about this issue. The centre of it all seems to be rosetta. I had continual problems with word and Entourage until I moved to Office 2008. No log outs since then.
    iMac, Mac OS X (10.6), iPod Touch; intel iMac 24" 3.06; iMac 20"; MacBook 13"; MacBook 15"
  • Edward Wu Level 1 Level 1 (15 points)
    Currently Being Moderated
    Sep 8, 2009 10:04 PM (in response to Stu Baker)
    Glad (?) I'm not the only one. This has happened to me mostly in Eudora, but often in Photoshop CS2. I've been trying to troubleshoot and it seems like it's not related to:
    1. having a firewire hd connected
    2. having an external monitor connected
    3. having a usb keyboard/mouse connect

    It may be keypress related...I'm almost scared to use cmd-w to close windows and I click the close window button whenever possible. But just typing any key in Eudora and Photoshop CS2 can cause the spontaneous logout. And there's no rhyme or reason...sometimes it'll happen several times in a row...sometimes I'll go almost an entire day with no logouts.
    MacBook Pro, Mac OS X (10.6)
  • Centrocercus Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 9, 2009 12:23 PM (in response to Stu Baker)
    My problem seems to be fixed by upgrading to MS office 2008. Now I have no software on my machine that requires Rosetta. It sounds like those having same problem during use of other software may all be using other older software (CS2 etc.) That suggests that it is likely to be Rosetta.
    Mac Book Pro 2.16 GHz, Mac OS X (10.5.6)
  • Kevin Vogelhut Calculating status...
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    Sep 10, 2009 8:40 AM (in response to Stu Baker)
    MacPro 2x2.8 Quad 10.6 (build 10A432)
    Network, wired ethernet
    Connected to external monitor via mini display port.
    All software patches up to date.

    I also am experiencing the random logouts.
    Blue Screen, Login Screen, - Login is as if nothing happened.
    Noticed that when I went to reconnect to my servers that they were highlighted as I had previously randomly chosen my mount points. (like it remembered what volumes were there before "event"?)
    2X 2.8 Quad, Mac OS X (10.6)
  • Kevin Vogelhut Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 10, 2009 8:47 AM (in response to Kevin Vogelhut)
    Updated Observation

    *"It may be keypress related...I"*

    I did not even install Rosetta and am using the most current versions of CS4 and Microshaft Enoturage,word,excel (though 04' is installed) So am not convinced it is a specific piece of software

    I too think that when this has happened I have been depressing or manipulating a quick key to perform something.. I use so many keyboard shortcuts that some times I accidentally overlap sequences and do things like launch FrontRow on accident.. maybe something to this.. going to dig into the keyboard and universal access prefs again..

    thanks all
    2 x 2.8 Quad, Mac OS X (10.6)
  • Jerremy Jones Calculating status...
    Currently Being Moderated
    Sep 10, 2009 10:24 AM (in response to Kevin Vogelhut)
    This happened to me twice yesterday. Using Excel 11.3.3, both times when I used a key command (once was copy, once was save) - I was logged out & sent to the login screen.
    MBP 2.4, Mac OS X (10.6)
  • Lucky V Calculating status...
    Currently Being Moderated
    Sep 12, 2009 1:33 AM (in response to Stu Baker)
    Hate to dash people's hopes of narrowing this down to shortcuts, but this happens to me when I am entering text into Excel cells.
    Macbook Pro, Mac OS X (10.5.1)
  • ecologist08 Calculating status...
    Currently Being Moderated
    Sep 12, 2009 6:16 AM (in response to Stu Baker)
    Same problem here. MacBook Pro, usb keyboard and mouse, external monitor. Crashed once using PowerPoint (while lecturing to 125 students), once using MS Word - both apps part of MS Office 2K4. Just adding my 2cents in hopes of a fix.
    MacBook Pro, Mac OS X (10.6)
  • Alipali Calculating status...
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    Sep 12, 2009 7:48 AM (in response to Stu Baker)
    Same issue here. The whole system spontaneously logged out to blue screen and then came back asking for my password to log back in. I was using Microsoft Excel 2004 at the time - I wondered if it was some key-presses that trigged it?
    iMac 3.06 Ghz Intel Core 2 Duo 4 Gb Ram, Mac OS X (10.6), MacBook 2.4 Ghz Intel Core 2 Duo 4Gb Ram
  • Peloche Level 1 Level 1 (20 points)
    Currently Being Moderated
    Sep 12, 2009 12:00 PM (in response to Stu Baker)
    I've got some crashes this morning:

    I'm with 10.6.1 on MacPro and was using Backup 3.1.2 (374) when crash started, files found at /Library/Logs/DiagnosticReports:

    (I've modified the crash files names to be sorted in the right order (put date and time at first in the file name):

    2009-09-12-090856WindowServerlocalhost.crash

    2009-09-12-090913Backuplocalhost.crash

    2009-09-12-090916WindowServerlocalhost.crash

    2009-09-12-090924bluedlocalhost.crash

    2009-09-12-090925WindowServerlocalhost.crash

    2009-09-12-090940WindowServerlocalhost.crash

    Within 44 sec SL logout and ask for logging 4 times ...it was very fast and since then nothing happened, crossing fingers ...will see by tomorrow again with backup ... but after the last crash I restarted backup and it worked flawlessly, I don't think that Backup is responsible for this, WindowServer is crashing so nothing work anymore.

    "blued" is the Mac OS X bluetooth daemon, and I don't have any bluetooth on MacPro...
    MacPro 2.66, 12GB, 2.5TB; MacBookAir;iPod 60 GB; 30" & 20" ACD; Apple IIC, Mac OS X (10.6), X1900XT - iPod Shuffle - 2G iPhone - 3Gs iPhone - iMac MA876F/A
  • JoshD Level 1 Level 1 (85 points)
    Currently Being Moderated
    Sep 12, 2009 8:33 PM (in response to Stu Baker)
    Had this happen once while exporting Quicktime from Keynote. Running 10.6.1 without any peripherals. Connected to the Internet via Airport. I thought maybe it was related to overheating somehow but I don't think so.
    Mac Pro 2.66, 5GB RAM, MBP 2.63, Mac OS X (10.6), iPhone 3G
  • Peloche Level 1 Level 1 (20 points)
    Currently Being Moderated
    Sep 13, 2009 12:33 AM (in response to Peloche)
    This morning Backup worked very well, no more logouts, here under beginning of 2009-09-12-090856WindowServerlocalhost.crash file:

    Process: WindowServer [104]
    Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
    Identifier: WindowServer
    Version: ??? (???)
    Code Type: X86-64 (Native)
    Parent Process: launchd [1]

    Date/Time: 2009-09-12 09:08:54.286 +0200
    OS Version: Mac OS X 10.6.1 (10B504)
    Report Version: 6

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Application Specific Information:
    abort() called

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x00007fff86cc5ff6 __kill + 10
    1 libSystem.B.dylib 0x00007fff86d67072 abort + 83
    2 libstdc++.6.dylib 0x00007fff883a75d2 _tcf0 + 0
    3 libstdc++.6.dylib 0x00007fff883a5ae1 _cxxabiv1::_terminate(void (*)()) + 11
    4 libstdc++.6.dylib 0x00007fff883a5b16 _cxxabiv1::_unexpected(void (*)()) + 0
    5 libstdc++.6.dylib 0x00007fff883a5fd6 std::bad_cast::what() const + 0
    6 libGLProgrammability.dylib 0x00007fff8865a064 TPPStreamCompiler::newNodeFromOperand(ParseOperand*) + 84
    7 GLEngine 0x0000000113e070a2 gleFreeShaderObject + 69
    8 GLEngine 0x0000000113d242c2 gleDeleteHashNameAndObject + 121
    9 GLEngine 0x0000000113e06fa9 gleFreeProgramObject + 371
    10 GLEngine 0x0000000113deac13 gleUnbindDeleteHashNameAndObject + 146
    11 GLEngine 0x0000000113d77031 glDeleteObjectARB_Exec + 318
    12 com.apple.QuartzCore 0x00007fff87422892 CA::OGL::gldeleteshader(CA::OGL::GLShader*, CA::OGL::GLShader*, void*) + 31
    13 com.apple.QuartzCore 0x00007fff872176a8 xhash_tableforeach + 75
    14 com.apple.QuartzCore 0x00007fff8725c901 CA::OGL::GLContext::purge_shaders() + 123
    15 com.apple.QuartzCore 0x00007fff8725c877 CA::OGL::GLContext::purge() + 17
    16 com.apple.QuartzCore 0x00007fff8725c850 CARenderOGLDestroy + 18
    17 com.apple.CoreGraphics 0x00007fff87a888d6 CGXGLAccelComposite + 1606
    18 com.apple.CoreGraphics 0x00007fff87a87552 CGLayerComposite + 242
    19 com.apple.CoreGraphics 0x00007fff87a635b9 CGXUpdateDisplay + 7042
    20 com.apple.CoreGraphics 0x00007fff87aba7f3 CGXFlushWindowList + 709
    21 com.apple.CoreGraphics 0x00007fff87aba52b CGXFlushWindow + 33
    22 com.apple.CoreGraphics 0x00007fff87aba49c _CGXFlushRegionInline + 204
    23 com.apple.CoreGraphics 0x00007fff87aba3c6 _XFlushRegionInline + 176
    24 com.apple.CoreGraphics 0x00007fff87a9457d CGXServices_server + 108
    25 com.apple.CoreGraphics 0x00007fff87a9423a connectionHandler + 220
    26 com.apple.CoreGraphics 0x00007fff87a766c1 CGXPostPortData + 175
    27 com.apple.CoreGraphics 0x00007fff87a764cb CGXRunOneServerPass + 451
    28 com.apple.CoreGraphics 0x00007fff87a737e6 CGXRunOneServicesPass + 357
    29 com.apple.CoreGraphics 0x00007fff87a7c3ea CGXServerLoop + 139
    30 com.apple.CoreGraphics 0x00007fff87a47bd6 CGXGetRootAdminCredentials + 0
    31 WindowServer 0x0000000100000f29 main + 9
    32 WindowServer 0x0000000100000f18 start + 52

    If interested I can post more.

    IMHO OSX doesn't crash but only Window Server, so no proposal to send files to Apple, how to send crash report files to Apple ?
    MacPro 2.66, 12GB, 2.5TB; MacBookAir;iPod 60 GB; 30" & 20" ACD; Apple IIC, Mac OS X (10.6), X1900XT - iPod Shuffle - 2G iPhone - 3Gs iPhone 3.1
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