1 2 3 Previous Next 137 Replies Latest reply: Feb 22, 2013 1:57 AM by Londoner86
Eric Andrist Level 1 Level 1 (30 points)
I have not been able to burn dvd's in either of my drives for over a month now. I can't do it in Toast or Disk Utility. I've tried cleaning the lenses and the "international fix," nothing works. I've come to the conclusion it's something in the most recent software that has changed something. Is there some way to install 10.4 on one of my external hard drives so I can boot up from that and try it? I downloaded 10.4.4 and 10.4.7 server update, but neither will let me install them. These drives aren't that old and since both stopped at the same time, it can't just be the drives.

2 x 2.66 GHz Dual-Core Intel Xeon Mac LPro 2 GB 667MHz DDR2 FB-DIMM, Mac OS X (10.6), Optiarc DVD-RW AD-7170A ATA
  • 1. Re: Cannot Burn DVDs even with Snow Leopard
    I love my macbook!!!! Level 4 Level 4 (1,415 points)
    You can't just download the updates like this. You have to go to ebay or some place like this and buy a full copy of Tiger there.
  • 2. Re: Cannot Burn DVDs even with Snow Leopard
    Zinteger Level 1 Level 1 (0 points)
    I've just installed Snow Leopard and can't burn DVD's now either! I've tried using toast (which was fine on Leopard) on the Macbook drive and on an external Sony and I can't burn on any of the mediums. I've even tries 3 different DVDs - what's going on? Any one else have this problem from the upgrade?
  • 3. Re: Cannot Burn DVDs even with Snow Leopard
    khassani Level 3 Level 3 (945 points)
    If your computer came with a Tiger installation disc, you can use that. If it came w/ a later OS, then Tiger can't run on your machine.
  • 4. Re: Cannot Burn DVDs even with Snow Leopard
    I love my macbook!!!! Level 4 Level 4 (1,415 points)
    You must also make sure that Toast has gone Snow Leopard compatible in order to use it.
  • 5. Re: Cannot Burn DVDs even with Snow Leopard
    piaopiao Level 1 Level 1 (0 points)
    Try below DVD Burner for Snow Leopard, it can help you burn DVDs on Snow Leopard.
    http://www.imediacreator.com/mac-dvd-creator.html#131
  • 6. Re: Cannot Burn DVDs even with Snow Leopard
    ants17 Level 1 Level 1 (0 points)
    I'm having the same issue. I just upgraded to Snow Leopard. I'm on a Mac Pro 17" 2.4 GHz Core 2 Duo.

    Attempting to Burn a DVD in Toast errors out with a "medium source error". I'm getting a "laser failed to calibrate for this media type" in finder attempting to burn normally, and in disk image i get a "media error". Looks like its not just a Toast 10.0.2 issue, but across the board with snow leopard.

    Anyone else?
  • 7. Re: Cannot Burn DVDs even with Snow Leopard
    drakmog Level 1 Level 1 (0 points)
    SAME PROBLEM HERE!

    *After upgrading to Snow Leopard 10.6 from Leopard 10.5.8 - I CAN NO LONGER BURN DVDs*, I HAVE TRIED MANY BRANDS and Formats: DVD+R, DVD-R, and DVD+R DL and DVD+RW and DVD-RW. I KEEP Getting the SAME error when using TOAST "MEDIA ERROR" something like 000x73 MEDIA SENSE ERROR or something like that & ALSO the same "laser failed to calibrate for this media type" error ants17 was talking about.

    I EVEN get an Error when using DISK UTILITY to try to burn to ANY OF THESE SAME MEDIUMS I LISTED ABOVE!!! *Can anyone HELP?*

    *I CAN BURN CD's FINE, AGAIN, CDs BURN WITH NO PROBLEM* - with Toast and iTunes, so THEN I tried to Burn a DVD Data Music CD with iTunes but that ALSO DIDN'T WORK!

    WHEN TRYING TO BURN A DVD With Disk Utility I get a different error, it says something to the degree of: The Medium you Are Using May Not Be Compatible With your Hardware/Computer, Try using a Different type of Medium (DISK).

    ANY HELP WOULD BE WHOLLY APPRECIATED!!! PLEASE REPLY IF YOU HAVE ANY IDEAS!
  • 8. Re: Cannot Burn DVDs even with Snow Leopard
    I love my macbook!!!! Level 4 Level 4 (1,415 points)
    I really think it's a compatibility issue. Looks like you guys have to try out other software in the mean time.
  • 9. Re: Cannot Burn DVDs even with Snow Leopard
    volkerschubert Level 1 Level 1 (0 points)
    I to have no DVD burning capacity... was working yesterday under 10.5 and had been worked well, never a problem... then gone after installing 10.6... this is for both my internal DVD burner that is standard, came in the machine and never missed a beat. And the Lacie DL DVD burner External Firewire 400 also not seen...

    I would have thought this is a bit of a stuff up in the OS and if people continue to be hit by this... it will be a BIG hassle for everyone affected...

    Maybe worth booking in a meeting with a apple genius to complain
  • 10. Re: Cannot Burn DVDs even with Snow Leopard
    JPDNYC Level 1 Level 1 (0 points)
    This is defenitely NOT a compatability issue.

    I have 10.6.1 installed on a MBP intel dual 2.2 and I was able to burn fine with the exact same DVDs until after I upgraded and now I can burn CDs but not DVDs. Further the laptop recognizes the blank DVDs for what they are but I get an error stating:

    The disc can't be burned because because (yes it's there twice) communication between the computer and the disc drive failed (error code 0x80020022)

    If you figure this out, please let me know!
  • 11. Re: Cannot Burn DVDs even with Snow Leopard
    nardino Level 1 Level 1 (0 points)
    Same problem for me, cannot burn any disc neither with Toast Titanium 10 nor Disc Utility since installed Snow Leopard.
  • 12. Re: Cannot Burn DVDs even with Snow Leopard
    tuatara Level 1 Level 1 (0 points)
    Same problem here:
    Problem was introduced:
    After upgrading to Snow Leopard from Leopard.
    You can't burn DVD's not from the OS and not with 3th party software.

    BUT .... You can create data DVD's in MAC only format in Toast for example
    which makes it absolutely clear that this is a

    *BUG IN SNOW LEOPARD*
    ===============

    So i am waiting for a Patch/fix

    Tuatara (Hardware + Software engineer)

    Message was edited by: tuatara
  • 13. Re: Cannot Burn DVDs even with Snow Leopard
    tuatara Level 1 Level 1 (0 points)
    *100 percent certain a bug in Snow Leopard*

    And perhaps with its driver for MacBook Pro ...

    Message was edited by: tuatara
  • 14. Re: Cannot Burn DVDs even with Snow Leopard
    Steadinan Level 1 Level 1 (10 points)
    I had the same problem with Toast 9 after installing Snow Leopard.

    I downloaded the update, version 9.0.5 (254), from Roxio, but the update FOLDER had an earlier date (March 9, 2008) than the one I had (modified March 5, 2009). I ignored that and updated anyway.

    Now it works.
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