SoCalSkippy

Q: iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:16 PM

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Q: iPhone stuck in "headphones" mode

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  • by Vlgs1127,

    Vlgs1127 Vlgs1127 Sep 3, 2009 10:20 PM in response to SoCalSkippy
    Level 1 (0 points)
    Sep 3, 2009 10:20 PM in response to SoCalSkippy
    I have this problem and my iPhone is only 3 days old fresh out of the box. It is a 3G 8GB. It was offered to me for a great price with a up-grade to my existing AT&T plan. This problem started happening to me today and will not stop. As a matter of fact, as I am typing this, I am watching my 3 day old iPhone sitting on the table next to me constantly turning itself on and off from ear phones mode to ringer mode with no earphones plugged in.

    Again I want to stress to Apple that this phone is 3 days old and has never left my home. It has never been exposed to heat. It does not have lint in it, etc...

    I do not keep it in my pocket, I have a carrier, so no lint issues. I did try using canned air none the less and that did not work. I do not expose it to heat, no exercising with it, I have a Nano for that. Plugging and un-plugging the earphones does not work. Trying to use the iPod feature did nothing in terms of re-setting anything.

    I believe this is faulty workmanship at the factory. Apple should tighten it's quality control where ever these phones are produced. After reading how extensive this thread is and how far this problem goes from every where around the globe where these phones are used I find it hard to believe Apple can not fix this. I would like to see an Apple representative comment on this.

    I will more than likely end up at the Genius Bar and have the phone exchanged. I am very happy I bought the extra coverage for this phone. Something tells me I will get my moneys worth from it.

    Las Vegas, NV
  • by awillimd,

    awillimd awillimd Sep 4, 2009 3:43 AM in response to Vlgs1127
    Level 1 (0 points)
    Sep 4, 2009 3:43 AM in response to Vlgs1127
    First, you phone should be covered under the original 90 day warranty. Don't accept anything other than a new replacement from Apple. After months of trying to troubleshoot on my own and after two visits to the Genius Bar, they eventually replaced my phone for free (even though it was out of warranty). Good luck.
  • by JordanCarrSLR,

    JordanCarrSLR JordanCarrSLR Sep 6, 2009 8:49 PM in response to awillimd
    Level 1 (5 points)
    Sep 6, 2009 8:49 PM in response to awillimd
    I'd just like to comment that i'm having this same problem.

    as ridiculous as it is, sucking air out of the headphone output jack did the trick.

    my phone is only about 2 weeks old. is this grounds for a trip to the genius bar? would this warrant a free replacement?
  • by Silverd77,

    Silverd77 Silverd77 Sep 7, 2009 2:55 AM in response to sammyboy28
    Level 1 (0 points)
    Sep 7, 2009 2:55 AM in response to sammyboy28
    Mine was doing the same thing after a back housing change! I finally figured out that there are TWO different versions of the headphone jack flex ribbon cable for the 1st Gen iPhone. The older version 821-0449-A and the newer version 821-0600-A are not compatible with one another. If you have part number 821-0600-A, then part number 821-0449-A will not work in your iPhone.
    Most of them have the 0449 in them, most of the 16GB 2G's have the 0600 in them and putting that 0449 cable in them make it reverse the sound(ringer and headphone are reversed!) So anyway, that's how i finally fixed mine! get the right cable!
    ~Danny~
  • by frankieye,

    frankieye frankieye Sep 13, 2009 11:11 PM in response to awillimd
    Level 1 (0 points)
    Sep 13, 2009 11:11 PM in response to awillimd
    Heating is the problem! Just put your iphone in your refrigerator when it gets stuck in headphone for 1 min. and it will return to normal. apple needs to own up to this problem and fix it asap!!!!!!!!
  • by Type.o.negativE,

    Type.o.negativE Type.o.negativE Sep 14, 2009 6:14 AM in response to SoCalSkippy
    Level 1 (0 points)
    Sep 14, 2009 6:14 AM in response to SoCalSkippy
    *Hello everyone! I live in Brazil and I'm having this problem too. Surely not because hardware has changed the plug of the headset and still the problem. Surely it is the heat that activates the headphone. Anyone got any definitive solution pro problem? I can not stand it anymore !!!!!!!!!!!!!!!!!!!!! If anyone knows something that really works, give us a light. Thanxxxxxxxxxx .............*
  • by randomstop,

    randomstop randomstop Sep 17, 2009 10:07 AM in response to SoCalSkippy
    Level 1 (0 points)
    Sep 17, 2009 10:07 AM in response to SoCalSkippy
    I started having "headphone mode" issue about after 3.0 upgrade (or some minor upgrade afterward. iPhone switches into headphone mode while I am on the phone!
    Seems to be a bug ignored by Apple...
  • by Hannaht,

    Hannaht Hannaht Sep 17, 2009 2:22 PM in response to SoCalSkippy
    Level 1 (0 points)
    Sep 17, 2009 2:22 PM in response to SoCalSkippy
    Had this problem all day. Read every post I could find. I sucked air, blew air, threw in fridge, inserted, took out....finally A SOLUTION worked. I put earphones in and while taking earphones out I slowly wiggled jack from front to back all the way out. Whatever switch was stuck is now unstuck and all is well! this works for someone else. This is such an old problem - I had the same problem with first gen phone
  • by Type.o.negativE,

    Type.o.negativE Type.o.negativE Sep 19, 2009 3:04 AM in response to Hannaht
    Level 1 (0 points)
    Sep 19, 2009 3:04 AM in response to Hannaht
    *....unfortunately don't work to me:(*
    *This is not the final solution!!!! If somebody has some diferent idea, tell us!!!!*
    Thanxxxxxxxxxxx
  • by nickepekka,

    nickepekka nickepekka Sep 30, 2009 5:57 AM in response to iphoneuser429
    Level 1 (0 points)
    Sep 30, 2009 5:57 AM in response to iphoneuser429
    Ok guys. After wrestling with this issue for several months I returned my phone and got a new one. This one functions as it should. It is a combined hardware/software issue and is triggered from heat. Apple is likely aware of this problem since it is widely reported already. It is however very sad that Apple has not taken any stance on this problem and has not commented it on any threads either.

    Apple, where is the quality we old fans are used to and your excellent customer service?
  • by Type.o.negativE,

    Type.o.negativE Type.o.negativE Sep 30, 2009 6:12 AM in response to nickepekka
    Level 1 (0 points)
    Sep 30, 2009 6:12 AM in response to nickepekka
    *I totally agree with you! The M@#$% Fu*¨&%$ Apple is simply turning their backs to the problem. I'll sell mine, since I have no more warranty. thank you brother!!*
  • by Steelers43,

    Steelers43 Steelers43 Sep 30, 2009 8:32 PM in response to awillimd
    Level 1 (0 points)
    Sep 30, 2009 8:32 PM in response to awillimd
    I thought it was craxy but my phone get really warm and I use it often. I put in the frig for about 5 minutes and it went back to ringer..But what do we do now that its overheating...we should be able to use our phones without this problem...any suggestions.
  • by awillimd,

    awillimd awillimd Oct 1, 2009 3:53 AM in response to Steelers43
    Level 1 (0 points)
    Oct 1, 2009 3:53 AM in response to Steelers43
    I have tried everything and, as far as I'm concerned, there is no known fix for this. It is a combination hardware/software problem. The only solution is to take the phone back to the Genius Bar and have them replace it soonest. If you are out of warranty having it replaced might be a bit more difficult but the Genius's have the discretion to still replace your phone for free (they'll try and make you pay $199 but kindly insist on a free replacement) so be sure to push them hard. It may take more than one visit to the Genius Bar (and have the same person deal with you problem). All the the fixes suggested in this thread are only temporary fixes and the problem will return in time. Replacement is the only solution.
  • by visiteurnoir,

    visiteurnoir visiteurnoir Oct 4, 2009 2:55 PM in response to SoCalSkippy
    Level 1 (0 points)
    Oct 4, 2009 2:55 PM in response to SoCalSkippy
    Tried all fixes (and I really mean all) without success. This particular problem has occurred on 2 different Iphones. Hmmm.

    Procrastinating period. Gears rolling. Tests.

    It got back to work by just reverting the ringtone sound to a built-in one . I was using a Ringtone I did myself and it seems it was confusing the Iphone making it think it was an Ipod. It was the only thing the 2 Iphones had in common.
  • by Type.o.negativE,

    Type.o.negativE Type.o.negativE Oct 4, 2009 4:13 PM in response to visiteurnoir
    Level 1 (0 points)
    Oct 4, 2009 4:13 PM in response to visiteurnoir
    Hello! I'm sorry but can you explain it as you did to fix the problem? Not very clear to me:(
    Do you was using an ringtone make to you, and when you change to an original ringtone the problem was going is taht?
    Sorry my bad english please;)
    Thanxxxxxxxxxxxxx

    Message was edited by: Type.o.negativE
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