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Copying to Network Drive Error code -36

100456 Views 199 Replies Latest reply: Apr 8, 2010 8:35 PM by Robert Bosch RSS
  • Fatjim Calculating status...
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    Sep 13, 2009 5:51 AM (in response to MacUser4_20YRS)
    Repairing disk permissions is the first thing I tried a week ago. It didn't work. 10.6.1 hasn't solved the problem either.
    White Macbook 2Ghz, Mac OS X (10.6)
  • Daniel Palmer Calculating status...
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    Sep 13, 2009 7:00 AM (in response to MacUser4_20YRS)
    I am having the same issue as the original poster. I use a mac in a Windows environment. We have Small Business Server 2000 (I believe) running our file server. Under Leopard, I had no problem connecting and copying files back and forth via "smb" in the "connect to server" of Finder. When I upgraded to SL, I have the "error code -36" issue when I try to copy to the file server. After SL throws the error, the file is copied. But, when trying to save an edited document that I have opened in MS Word that is sitting on the server, Word crashes and none of the edits are saved. This is creating a big pain in my side.

    Now the NEW discovery: Our file server is set up into various drives. I noticed today that when saving a file to our "archive" drive (where old files are archived off of the main drive), SL did not throw the "error code -36". I rechecked this to verify. So, obviously, our file server has different configurations for the various drives, and SL is able to handle one of the configurations, but not the other.

    I heard a suggestion that SL can only handle certain kinds of passwords when dealing with MS Small Business Server. I have no idea if this is true or even makes sense.

    Help Apple!
    iMac 24; MBP 15"; iMac 20, Mac OS X (10.6)
  • rust_ita Calculating status...
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    Sep 13, 2009 8:47 AM (in response to MacUser4_20YRS)
    I might have found the solution: try to disable Simple File Sharing on windows.
    Macbook 4,1, Mac OS X (10.6)
  • Ron Kaplan Calculating status...
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    Sep 13, 2009 10:16 AM (in response to rust_ita)
    I think it is great that we are all exploring how to get around this problem by examining configurations of Windows shares. However, it seems to me that we should not have to make these changes.

    Either the upgrade to Snow Leopard or Snow Leopard itself has a bug. This problem needs to be solved by Apple (and quickly).

    For my part, I have attempted reconfiguring smb.conf and other PLIST and CONF files. I tried using smbclient and got the same results: first file copies and all others fail with error -36.
    MacBookPro 15"2,2/iMac 24", 3.06 GHz Core 2 Duo, 4 GB RAM/iPhone 3GS, Mac OS X (10.6)
  • gglockner Level 1 Level 1 (90 points)
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    Sep 13, 2009 9:29 PM (in response to Ron Kaplan)
    Here's what I've determined so far:

    1) Wasn't fixed in 10.6.1
    2) Occurs with both Windows shares (SMB) and Time Capsule
    3) Occurs with some files but not all
    4) Does NOT occur when copying to another Mac with Snow Leopard that uses file sharing
    5) Seems to be limited to finder copying, not using cp to copy from the Terminal
    iMac, MacBook, iPhone, AppleTV, several iPods, Mac OS X (10.6)
  • TonyKambo Calculating status...
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    Sep 14, 2009 6:06 AM (in response to gglockner)
    I have a Drobo connected to a Mac Mini accessible via an ethernet network.

    When attempting to copy my iPhoto Library package from my Mac Pro to the Drobo attached to the Mac Mini over the network, I get that Error Code -36 after about 250 MB. My iPhoto Library is 220 GB.

    However, when I open the iPhoto Library package and try to copy the "Originals" folder to the Mac Mini, it appears to be working. Curretly copied 9.61 GB of 181.29 GB with about 3 hours to go.

    My Drobo has 4 x 1 TB drives installed. It is set to 16 TB (if you are familiar with Drobos, you set its storage to the maximum you will eventually upgrade to).

    I have SL 10.6.1 on both machines.
    Mac Pro Quad 2.66 GHz, Mac OS X (10.6)
  • gglockner Level 1 Level 1 (90 points)
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    Sep 14, 2009 7:58 AM (in response to TonyKambo)
    Tony, this indicates that my point #4 is wrong. Thanks for the info.
    iMac, MacBook, iPhone, AppleTV, several iPods, Mac OS X (10.6)
  • benjaminellison Calculating status...
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    Sep 14, 2009 1:28 PM (in response to gglockner)
    I believe I'm having the same issue -- 10.6.1 will connect to a CIFS share (being hosted from an OpenSolaris box, not Windows), but whenever I try to copy files from the finder over to it, it creates a 0-byte file & then throws error 36.

    I'm going to try a solution I saw in another post (prefixing the username with the machine's IP) but I'm not sure it will work. And their other suggestion (change the password to numeric only) is unfeasible at this juncture.
    Mac OS X (10.6)
  • coldrick Calculating status...
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    Sep 14, 2009 2:27 PM (in response to benjaminellison)
    My situation exactly. If you find a workaround, pls post.

    Regards,
    David
    MacBook Pro, Mac OS X (10.6.1), Mac Pro
  • Tony Kambourakis1 Calculating status...
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    Sep 14, 2009 2:59 PM (in response to coldrick)
    Have submitted a bug report to Apple. Hopefully they'll acknowledge soon.
    Mac Pro Quad 2.66 GHz, Mac OS X (10.6.1)
  • Daniel Palmer Level 1 Level 1 (20 points)
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    Sep 15, 2009 9:41 AM (in response to Tony Kambourakis1)
    I changed my password to our MS Small Business Server/Exchange Server to all numeric but it did not solve the problem.
    iMac 24; MBP 15"; iMac 20, Mac OS X (10.6)
  • Apples_Rulez Calculating status...
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    Sep 16, 2009 8:23 AM (in response to MacUser4_20YRS)
    *Solution Found...* Ok, I have upgraded 3 Macs here at my college to Snow Leopard. 2 of them were mine and 1 was another staff member. I wasn't having any problems copying to a Windows (smb) share, but other staff member was only able to copy 1 file out of a group then getting the error like the other post on this subject. I knew the only difference between the two accounts was that I am a Domain Admin and the staff is not. I check the shares that we were connecting to, to find out that I had "Full" control of the *folders under the security tab from the Window Server* and the staff member had only modify... When I *change the staff member's access to "Full"*, she was able to copy multiple files without any issues. I hope that this helps.
    iMac 24" 2.66GHz; MBP 15.4" 2.8GHz; MBP 15.4 2.0 GHz; iPhone 3G; and lots of older G4 QuickSilver Ma, Mac OS X (10.6.1)
  • Weallstoned Calculating status...
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    Sep 16, 2009 2:05 PM (in response to Apples_Rulez)
    Since upgrading to Snow Leopard, I've been unable to use any files stored on my NAS drive via my iMac. My "networkdrive" is visible in the side bar, I can connect to it via "Connect to Server" in Finder but when I try to access ANY content such as images, movies, music files etc I get a -36 error.

    If I type in the URL for my NAS - "file:///Volumes/PUBLIC/" - in a web browser however, I can access the content perfectly via the browser but still not in Finder.. Massively frustrating.
    iMac Intel Core 2 Duo 2.8 GHz, Mac OS X (10.5.8)
  • Luiyi88 Calculating status...
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    Sep 16, 2009 3:04 PM (in response to MacUser4_20YRS)
    I have the exact same problem. It only happens when you copy "packaged" files, such as iPhoto Library. I hope Apple solves this bug soon.

    It works if you use the "cp -rp" command in Terminal...
    iMac, Mac OS X (10.6.1)
  • belms Calculating status...
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    Sep 16, 2009 3:56 PM (in response to Luiyi88)
    I have the same problem as others (copies first file, not the rest, with same error, copies single files, not files in folders) when trying to copy to an external drive attached to a BT Home Hub (I believe it is an NT4 server...) via WIFI, using Finder - didn't have this problem before SL.

    However it works fine when copying the same files from the same location (from my Mac Documents folder) from inside my WinXP VM (Running VMWare Fusion 2.0.5, XP SP3) to the external drive accessed via 'My Network Places'. Not great if you access loads of files I know, but a simple work-around for those who use VMWare.
    MBP 2.26GHz 2MB + BootCamp/VMWare XP, Mac OS X (10.6.1), Toshiba Libretto U100 XP; iPod Touch 3.0.1
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