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1682 Views 5 Replies Latest reply: Sep 20, 2009 9:33 AM by Jeff Zacharias
Currently Being ModeratedAug 27, 2009 9:09 AM (in response to theltemes)Click here to see what you can upgrade. If you got a protected item as a free single of the week, it can't be upgraded.
(46765)iMac Late 2007 Core 2 Duo, Mac OS X (10.5.8)
Currently Being ModeratedAug 27, 2009 10:50 AM (in response to theltemes)No tracks are showing up on that page. For example, I have album "foo" in .m4p format that I purchased from iTMS. In iTunes, the album is now showing up in the new .m4a format. This album doesn't show up as being able to upgrade.Mac OS X (10.5.8)
Currently Being ModeratedSep 20, 2009 6:07 AM (in response to theltemes)I have 278 songs that are protected and I wanted my library to be DRM free. I see some albums that I purchased that are now available DRM free but it doesn't give me the option to upgrade.iMac Aluminum, Mac OS X (10.5.5)
Currently Being ModeratedSep 20, 2009 9:07 AM (in response to Jeff Zacharias)I hope this suggestion helps you...
I noticed the same thing last night. I wanted to upgrade my entire library to iTunes Plus, but 150 or so songs did not upgrade.
Long story short, after mucking about with the songs, I noticed that the once that were not upgraded did not have my entire e-mail address in the "Account Name" Meta-Tag when I clicked on "Get Info" from the Tunes in question.
The Songs that I was able to upgrade had my entire e-mail address under "Account Name": for example (firstname.lastname@example.org)
But the songs that did not show up in the "Upgrade to iTunes Plus" section only had the prefix of my e-mail address under "Account Name": for example (john)
Using this information, I tried logging into iTunes using only the prefix (john) with the same password, and I was able to log in, and upgrade the rest of my tunes.
[don't forget though that if this fixes your problem, you may have to authorize your computers to play both your john and email@example.com files (unless that's what this whole DRM-free sixes)]
Anyway, check it out, hope this fixes your problem... Fixed mine.iMac, Mac OS X (10.6.1)
Currently Being ModeratedSep 20, 2009 9:33 AM (in response to OttawaZoiks)Thanks for that suggestion, but I think I had checked that and I just checked again and all my 278 protected items have my correct "firstname.lastname@example.org" for the "Account Name".iMac Aluminum, Mac OS X (10.5.5)