1 2 3 4 5 Previous Next 61 Replies Latest reply: Mar 9, 2010 2:44 PM by Ash435 Go to original post
  • 15. Re: Excel 2004 continually crashes OS 10.6
    Steff Stringer Level 2 Level 2 (185 points)
    Apologies in advance if my comment isn't 'helpful', but I took a philosophical approach to Office 2004 when I upgraded to SL. I had it on my home machines, but would never categorise myself as a power user even at work (XP and Office 2007). Have been using Numbers at home quite happily for my very modest spreadsheeting requirements (e.g. plotting the frequency of egg laying for our hens having extracted the source data from an iPhone Bento database).

    I bought the student and teacher edition of Office 2004 when it came out for $100 so it's cost me <$2 month for it's lifetime to date and I felt that was a reasonable ROI. So when upgrading to SL I decided not to install Rosetta and have put MS Office behind me for ever (at least at home).

    Whilst my sympathies are with those of you struggling with technical problems, part of me is thinking that it makes sense for you to make a decision about whether you really need Excel, and if you do, buy a current copy.

    My partner is not yet convinced she can live free from MS Office, but I have said that if she wants to run it, to go out and buy her own computer to install it on.

    Good luck.

  • 16. Re: Excel 2004 continually crashes OS 10.6
    hvg Level 1 Level 1 (0 points)
    Dear Steff Stringer
    I would agree with you if it wasn't for the fact that I use VBA for macos. Numbers doesn't have it and M/S in it's wisdom removed it from Office 2008. This means that anyone in my position can't upgrade to Office 2008 and is seriously wondering about Snow Leopard.
  • 17. Re: Excel 2004 continually crashes OS 10.6
    Steff Stringer Level 2 Level 2 (185 points)
    Fair point - I consider my knuckles rapped.

  • 18. Re: Excel 2004 continually crashes OS 10.6
    crabuback Level 1 Level 1 (5 points)
    I'm in the same boat. As far as I am concerned Microsoft took a giant step backwards when they updated to 2008 and eliminated VBA. I have too, too many macros that I utilize to even consider a downgrade to 2008.
  • 19. Re: Excel 2004 continually crashes OS 10.6
    From the Dark Side Level 1 Level 1 (10 points)
    Add another to the Office Mac crash club.

    Did a regular upgrade to SL (maybe should be named ("Alley Cat"?).
    Got all the updates
    Checked the fonts for dupes....Excel, Word, Eudora still force a logoff.

    Sooo...did the option install of Rosetta.

    Once finished, the Install said I had installed files older than the OS and that I should go and install the combo file for the previous OS. So, download that - and Surprise! - it said it couldn't install because it needed 10.5!

    Is this a joke? Before the Apple apologists start their "it's not Apple's fault" mantra, for them not to check for backwards compatibility for a very commons software package is negligent. I am talking Excel here - not some obscure terminal program. I have NEVER had a forced logout until I upgraded to SL. Now, my Mac is running like a PC - I open an application with some trepidation, fearing that I will get booted out again. I had to download OpenOffice - which works fine - but then I am left with Office 2004 detritus on my machine. Upgrading to 2008 would be nice, but I do not need any of the new features it offers...unless working as described is now considered a feature. Apple, Microsoft - this is unacceptable in the extreme. I manage IT projects, full life cycle. Try looking up "regression testing", "backwards compatibility", and "user acceptance testing." For now, my impression of Snow Leopard is that it came from Redmond, not Cupertino.
  • 20. Re: Excel 2004 continually crashes OS 10.6
    abefugazi Level 1 Level 1 (0 points)
    Add another user to the list... Not only does excel crash me back to the login but documents are becoming corrupt. One spreadsheet that I update everyday and email to others at work won't open some times. I pull down the version from my sent mail and it opens fine.
  • 21. Re: Excel 2004 continually crashes OS 10.6
    robughblah Level 1 Level 1 (0 points)
    I am getting same with Outlook 2004. Do you have a ticket number or something from Apple I can track?
  • 22. Re: Excel 2004 continually crashes OS 10.6
    jpcarr Level 1 Level 1 (10 points)
    I have exactly the same issue in 10.6.1 My Excel is from 2002: 10.1.0, and also with VueScan 8.3.12, so both use Rosetta. I can not reliably reproduce it yet - it is sporadic. I've also been sent back to the Login Window.
    I did a font check and also had duplicate Arial, Tahoma, Times New Roman, and Wingding fonts - which I've now deleted from my user account. My crash reports did include WindowServer and fontparser, but not UKC. I'm going to restart and keep my fingers crossed - and Save - a lot.

    OS X 10.6.1, MacPro3,1 dual quad core 2.8 GHz 2008 "Harpertown", 10GB, Radeon HD 2600
  • 23. Re: Excel 2004 continually crashes OS 10.6
    Luc Beaudoin Level 1 Level 1 (10 points)
    This issue is also known as:
    strange thing is that last time it happened to me, I clicked the mouse, not the keyboard. I have a unibody MacBook , but I use an external (Apple, USB, non-extended, keyboard on which Apple mouse is attached).
    Excel 2008 is one of the applications that it occurred in. Word 2004 as well. I have one Rosetta application apart from that.
  • 24. Re: Excel 2004 continually crashes OS 10.6
    AJ Level 5 Level 5 (7,065 points)
    10A432 is 10.6, not 10.6.1.

    First, run Office updater and verify your version of Office is up to date.
    Second, update to 10.6.1.
  • 25. Re: Excel 2004 continually crashes OS 10.6
    baltwo Level 9 Level 9 (60,115 points)
    Interestingly, I've had no windowserver crashes when using Excel 2004, although I've had a couple as detailed in the other thread.
  • 26. Re: Excel 2004 continually crashes OS 10.6
    Davert Level 1 Level 1 (0 points)
    Can crash experiencers tell me - whether you had Retrospect installed or not at some point in the past? I've had Retrospect for many versions, finally dropping out with version 8 (which still has numerous issues!) -- and am only now going on a search & destroy mission with the remains of Retrospect 6 (and, I suspect, R4). I'm thinking maybe that was an issue... Retrospect had stuff all over the place and is remarkably persistent about recreating its RetroRun.
  • 27. Re: Excel 2004 continually crashes OS 10.6
    Steve Maser Level 1 Level 1 (5 points)
    I have the client installed on the machines showing these crashes. Not the application.

    But the crashes are not occuring when the client machines are being backed up (if that's what you were getting at...)

    I have the application (Retrospect 8) installed on a couple of 10.6 machines (including my own) where I also run PPC apps and that one has not had the blue screen crash in almost two weeks (and I only had one crash like that so far...)
  • 28. Re: Excel 2004 continually crashes OS 10.6
    Davert Level 1 Level 1 (0 points)
    I've been looking for a pattern. The client would be enough, I think. Anyone else care to weigh in, to either demonstrate or reject the theory? Steve, what version of Retrospect have you used? I noticed that 8 did not uninstall the extensions and such from 6.
  • 29. Re: Excel 2004 continually crashes OS 10.6
    jpcflyer Level 1 Level 1 (0 points)
    I've never had any version of Retrospect, but I have hadt Excel and older VueScan crashes to the login screen on 10.6 - ie Rosetta apps. Did have some duplicate fonts, which I removed and haven't crashed since - fingers crossed.