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3.1 -- Unresponsive iPhone?

103717 Views 428 Replies Latest reply: Oct 30, 2009 3:46 AM by skjz RSS
  • james840a Calculating status...
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    Sep 19, 2009 8:47 PM (in response to Aaron Smith9)
    Add me to the list too.I have a 3G 16gb iphone, and had OS 3.0.1 on it. Last friday i desided to update it per Apples itunes It updated and worked for most the week. Will end of this week it started to randomly freeze from sleep mode. Just like everyone else. Now i know this is because of the OS Update because i never had any problems with my iphone before this. I do hope they (apple) is working on a fix, because this is a problem not only for me but the others that i have read that did the 3.1 updates.
    PC, Windows XP Pro
  • MClassImages Calculating status...
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    Sep 20, 2009 3:14 AM (in response to james840a)
    Count me in. This has been happening to my iPhone 3G as well. It get's quite annoying.
    Macbook Pro 13", Mac OS X (10.6)
  • bwanor Calculating status...
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    Sep 20, 2009 5:29 AM (in response to CoCubsFan)
    In comparison to most people in this forum my problems with my iPhone 3G 16GB are relatively small, but still problems.

    A week ago I upgraded to iTunes9 and iPhone OS 3.1. Following problems occured:

    1. Smart playlists were reset to containing the first tracks that were added to them. No matter how many times I play a track it won't appear on any smart playlist. My smart playlists have seemingly turned stupid…

    2. If I turn my iPhone off, it will now shut down almost instantly, where as it prior to updating used to take a few seconds to shut down. When I turn it back on, it just freezes, displaying the Apple logo. It turns back on if I do a hard reboot, but then displays the message that my iPhone has been activated. Once back on, none of my downloaded apps will start. This however solves itself by syncing with iTunes, and iPhone operates normally after this. I’m still left in fear of running out of battery on my iPhone while out of reach of my stationary PC, since I won’t be able to use any downloaded apps after recharging (which is most of the point with an iPhone).

    3. Right after closing, iTunes9 will display the following program error: ’Instruksjonen i "0x7c90100b" refererte til adresse "0x0fc528dc". Minnet kunne ikke være "read".’ (Presumed translation: The instruction in "0x7c90100b" refered to adress "0x0fc528dc". Memory could not be "read"). Reinstalling iTunes 9 didn't help, and I have know idea what this is, or if it is related to my iPhone problems. iTunes9 seems otherwise to be working flawlessly.

    After reading these postings, I have adviced all my friends with iPhones to not update to 3.1, but wait until a fix has been made public. Meanwhile, Apple should in the name of decency make some public statement to appease those users experiencing problems.
    iPhone 3G 16 GB, Windows XP
  • BobM621 Calculating status...
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    Sep 20, 2009 6:51 AM (in response to CoCubsFan)
    I had the same issue. My iphone 3g would be unresponsive and with have to reset it several times per day. The battery life was also an issue.

    I found this link which tells how to rollback to a previous OS (3.0.1) /
    Desktop, Windows Vista
  • BobM621 Level 1 Level 1 (0 points)
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    Sep 20, 2009 6:59 AM (in response to BobM621)
    I hven't tried the rollback yet so be careful
    laptop, Windows XP Pro
  • kautzy Calculating status...
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    Sep 20, 2009 9:23 AM (in response to CoCubsFan)
    count me in.

    iphone becomes unresonsive one or two times a day. only reset helps. whenever i noticed that the problem occured the iphone feels very warm.

    i hope apple comes up with a fix very soon - unfortuantely i can't afford being unreachable on business. checking the phone every few minutes is not really an option.

    regards from vienna,
    Iphone 3g 16gb, Iphone OS 3.1
  • JuanluR Calculating status...
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    Sep 20, 2009 11:05 AM (in response to CoCubsFan)
    First of all pardon my English. I got a 16 gigger iPhone 3G and have been suffering both a terrible battery life and random blackouts on it since installing iPhone OS 3.1 and iTunes9. I got four pages of apps but I use only a few on a daily basis. Got my iPhone since day 1 and the battery seems to have worsened since 3.0 but 3.1 makes it almost unusable. It operates under Telefónica/Movistar in Spain and it's for certain not an EDGE problem for there's no EDGE where I live, just GPRS and 3G.

    iPhone turning off randomly has happened like thrice but I could clearly notice it once happened when plugging the earbuds because I had them stuck in my ears prior to insterting and I could notices a weird and loud noise. I checked et voila, it was turned off. Had to reboot it by pressing both home and lock for few secs.

    Hope this gets solved soon, thank you so much.
  • qbunt Calculating status...
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    Sep 20, 2009 2:14 PM (in response to CoCubsFan)
    Count me into this ridiculous problem on an iPhone 3G. Phone locks me out completely whenever, y'know, I need to use the phone. Only resolvable using a hard reset (home and sleep). I tried to connect to iTunes yesterday to see if it would clear it, but no such luck. Apple needs to fix this pronto.
  • jaruzek Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2009 2:18 PM (in response to CoCubsFan)
    I've been fortunate enough to only have this happen 3-4 times since upgrading. Though, I was expecting an important call last night - and of course it was frozen.

    Apps I used yesterday: Maps, Mail, Safari, Tweetie, Facebook & Scrabble. Anyone use these regularly and experience freezes?

    I seem to work out fine for a while if I do a hard reset, get the phone back on for a few minutes, then do a soft reset after (have it off for about 30 seconds).
    iMac7,1, Mac OS X (10.6), Aluminum, 2 GHz Intel Core 2 Duo, 4GB RAM, 8GB iPhone 3G
  • iphoneforumz Calculating status...
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    Sep 20, 2009 3:38 PM (in response to CoCubsFan)
    Seems like a lot of people have this issue, did you check the forums over at ?
    Macbook Pro, Mac OS X (10.6.1)
  • jastx Calculating status...
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    Sep 20, 2009 5:18 PM (in response to CoCubsFan)
    Add me to the list. Problems since upgrade to 3.1 include coma mode 2 - 3 times per day, reduced battery life, occassionally warm phone (often coincides with rapid battery loss and/or coma mode).
    iPhone 3G 16Gb, Other OS, iPhone 3.1 OS
  • jaruzek Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2009 5:23 PM (in response to CoCubsFan)
    I've seen many people here get replacements from APple.

    Wireless Wave sold me an "extended warranty" for my iPhone when I originally bought it in Canada (there was no AppleCare). Now that there's AppleCare for Canada, what should I do?
    iMac7,1, Mac OS X (10.6), Aluminum, 2 GHz Intel Core 2 Duo, 4GB RAM
  • ruuku Calculating status...
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    Sep 21, 2009 6:52 AM (in response to CoCubsFan)
    Although I updated my iPhone to 3.1 pretty much when it was released, my iPhone 3G 16GB started freezing up after I lock the device. The day my iPhone started freezing I went on vacation to a different country and I noticed my iPhone had difficulty staying connected to the local carrier - where as my girlfriend's iPhone 3G 8GB which was not updated, had no issue with carrier signal and connection. Not to mention her phone hasn't froze once at all. I see there's a link out there that describes how to revert to previous version but I'm not ready to wipe my phone from scratch. I'll put up with the problem for now but hope 3.1.1 or 3.2 will be released soon.

    BTW, why can't I choose iPhone OS 3.1 but all other versions are available in the OS dropdown field?
    MacBook 2.2GHz Core2Duo, iPhone 3G 16GB
  • Ovark Calculating status...
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    Sep 21, 2009 7:01 AM (in response to CoCubsFan)
    I have been having the same problem with My Iphone since upgrading to 3.1 Phone randomly becomes unresponsive, usually after going to sleep but it has happened once while I was using it. This has happened 8-9 times now. Often I have to do a hard reset. Other times if I can wait 5-10 minutes to try again it responds. I'm getting very frustrated reseting my phone or waiting until it decides to respond to use my phone. Hope they find a fix for this soon.

    3G iPhone 16Gb OS 3.1
    Dell, Windows XP Pro
  • michaelab Level 1 Level 1 (15 points)
    Currently Being Moderated
    Sep 21, 2009 8:34 AM (in response to CoCubsFan)
    I've had the same problem 4 or 5 times on my 16Gb iPhone 3G since upgrading to 3.1. Phone becomes totally unresponsive and nothing will bring it back to life. In all my cases the phone has eventually come back to life after a few minutes (the longest I had to wait was about 30 minutes). Haven't had to do a hard reset yet but at least I know that's a way out the next time it happens.
    Intel iMac 20", iPhone 3G, Mac OS X (10.6.1), Windows XP at work
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