1 2 3 4 Previous Next 54 Replies Latest reply: Nov 21, 2009 8:32 PM by smpb Go to original post
  • 45. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    modular747 Level 6 Level 6 (16,495 points)
    Karth Vahlnar wrote:
    Perhaps they did not have the incompatible bit of software that caused a conflict with the 3.1 update resulting in loss of VMM. The fact that not all iPhones were affected does not by itself negate the possibility that the loss of VMM is nevertheless still related to application of the 3.1 update.

    It may be "related" to the update, but does not appear to be a 3.1 bug. When you say "not all..." your glossing over the fact that this has happened in an extremely minute fraction of iPhones. The great majority posting in this thread (and not very many at that) had installed a tethering hack. The remaining few positing here who claim that their phones have never had unauthorized alteration, even if they represent only 1% of those actually affected, still represent <0.001% of iPhones upgraded to 3.1.

    VVM is a feature controlled by the cell carrier, and is installed in the phone via the carrier profile file. If VVM is lost, it's undoubtedly due to curruption of that file, or a local carrier issue.
  • 46. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    mavciefendi Level 1 Level 1 (0 points)
    can you please writen the 4th step again?? 4. Open safari on your iPhone and navigate to <Edited by Host>
    where are we navigating to?

    thanks
  • 47. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    Lisa W Level 2 Level 2 (265 points)
    Keveon wrote:
    to fix your visual voicemail after doing tthe 3.1 update. go to Settings > General > Profile > then remove the BENM.at Call your phone, leave a voicemail and it will work!!!!!! Hope this helps


    This worked great. Thank you.
  • 48. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    dberreby Level 1 Level 1 (0 points)
    Thanks, Rockstars, that solution worked. I also have no ``Profiles'' option, but restoring the carrier settings to the pre-tethering ipcc file did the trick.
  • 49. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    Karth Vahlnar Level 5 Level 5 (6,055 points)
    "Undoubtedly?"

    Or to an issue in the iPhone OS, or due to a hardware problem, or due to any one of a number of other possibilities.

    I agree that it is likely due to the issues you describe, and more specifically appears to be related to an alleged tethering issue. However, I would not be so quick as to jump to the conclusion that all related problems are due to the exact same root cause.
  • 50. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    Chillyo Level 1 Level 1 (0 points)
    TO FIX THIS PROBLEM:

    SETTINGS > GENERAL > PROFILE

    Delete the BENM.at profile and it will work instantly.

    It seems that not only did they kill tethering capabilities with the 3.0.1, but they also cause voicemail to not work for anyone who had the app :/
  • 51. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    PlusBruce Level 1 Level 1 (0 points)
    Keveon's solution worked after all the others didn't for me!
    I tried restoring, resetting carrier, refusing updates, accepting updates, etc, but only this did the trick:
    Go to Settings > General > Profile > then remove the BENM.at
    My voicemails bonged in almost instantly!
  • 52. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    photogirl333 Level 1 Level 1 (0 points)
    I have been so frustrated at not getting voicemails (after seeing missed calls and speaking to that person later - saying they left a voicemail...)

    Keveon ROCKS - I used his "fix," called my phone, and his solution made my new visual voicemail ping almost instantly!
    Thanks so much!!
  • 53. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    googler Level 1 Level 1 (0 points)
    I was a little scared to delete the profile because it said that it was AT&T's profile but I finally decided to just try it. It worked perfectly. Excellent fix. Thanks.
  • 54. Re: iPhone 3G, upgrade to 3.1 now no visual voicemail
    smpb Level 1 Level 1 (0 points)
    Keveon, you totally rock!! Just like all other users, spent lots of time trying to fix it with AT&T.... You are the light at the end of the tunnel. Many thanks!
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