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12531 Views 17 Replies Latest reply: Jan 15, 2010 5:56 AM by Paulman!
Currently Being ModeratedSep 8, 2009 12:08 PM (in response to mitchmu)I am having the same problem and also looking for a solution.
Message was edited by: cnadiloMacBook Pro 15" (Late 2008) 2.53 | 4GB Ram | 320GB 7200 RPM HD, Mac OS X (10.5.5)
Currently Being ModeratedSep 9, 2009 3:31 PM (in response to mitchmu)I don’t know how Exchange works in Mail, but could it be that the contents of this folder appear under Mail’s Junk instead of where you would expect it to be?iMac Intel 24", Mac OS X (10.6)
Currently Being ModeratedSep 9, 2009 4:25 PM (in response to David Gimeno Gost)Hello, I was having, the same problem, than I read you article, and checked my mail, it,s sending my new mail to the spam account so what do you do from there.!Mac 24'' 2.4 gz and MacBook 13'', Mac OS X (10.6)
Currently Being ModeratedSep 19, 2009 6:12 AM (in response to mitchmu)I'm having the same problem. Junk Items is gone. Obviously that's not the most important mail, but I still need to glance at it from time to time.
Message was edited by: Since1984MacBook Pro, Mac OS X (10.6.1)
Currently Being ModeratedSep 22, 2009 9:39 PM (in response to Since1984)I found a work around for this that hopefully you can all use...
1) Log into your exchange account using Outlook Web Access, then go to Options | Junk E-mail. Select "Do not filter junk e-mail" and click save.
2) Go to Mac Mail and click Mail | Preferences and select the "Accounts" tab. Go to the Junk Mail section and ensure that "Store junk messages on the server" is checked.
3) Still in the Preferences window, select the Junk Mail tab and check "Enable Junk Mail Filtering". Also select the option "Move it to Junk mailbox".
4) Close the preferences window.
You should now see a "Junk" folder under your inbox. This folder is synchronized with the server, so you can view it from Mail, Entourage, OWA, Outlook or even from your BlackBerry/MS Activesync Device.Mac OS X (10.6.1)
Currently Being ModeratedSep 25, 2009 5:11 AM (in response to Matt_TX)this is similar, but not identical, to what i did - see below20" iMac (aluminum), Mac OS X (10.6.1), 13" Macbook (white), OS X (10.6.1)
Currently Being ModeratedSep 25, 2009 5:12 AM (in response to mitchmu)i had the same problem on my imac but not on my macbook. i compared settings, did the following, & now i see the exchange_2000 junk folder on both machines:
open mail / preferences
check "junk" under "when searching all mailboxes…"
select "enable junk mail filtering"
select "move it to the Junk mailbox" under "When junk mail arrives"
give it a shot - might work for you too20" iMac (aluminum), Mac OS X (10.6.1), 13" Macbook (white), OS X (10.6.1)
Currently Being ModeratedSep 25, 2009 9:47 AM (in response to Matt_TX)Matt,
I don't quite understand your solution. It sounds like you're turning off the junk mail filter in Exchange and relying on Mail to perform junk filtering. I have enterprise-grade Exchange hosting with very sophisticated spam filtering. Mail's spam filtering is far less sophisticated. Does your solution require that Exchange spam filtering be stopped?
Currently Being ModeratedSep 25, 2009 10:09 AM (in response to hobofoto)This is working for me! Thanks so much!Macbook Pro
Currently Being ModeratedOct 19, 2009 8:27 AM (in response to mitchmu)@mitchmu:
do i understand correctly that your enterprise filtering remained intact (i.e. win clients still maintain the 'Junk E-mail' folder as before)?
Currently Being ModeratedNov 15, 2009 4:54 AM (in response to mitchmu)i was also somewhat confused by Matt's solution suggested since I too have enterprise-grade exchange service and it has a good spam filter that i would like to keep on.
i did, however, investigate further and found that i can find the junk email folder using the 'Move To' submenu in the 'Message' menu in Mail. just navigate there and you should see the 'junk' folder in the list somewhere.
i have only tested this on my own macbook pro and not sure if it would work for the rest of you but i am using exchange 2007 features pretty smoothly in Mail.
i also confirm that junk emails are included in mail searches.
on a partially related note, msgFiler is a nice little mail plugin that helps move my messages but also is a way of quickly navigating to any folder by entering the first few letters instead of digging through menus and it brought up my junk mail folder when i typed 'junk'.
finally, after you do find the 'junk' folder on the folder list, it should show up in the sidebar after using it once but i am guessing it disappears once you restart Mail.macbook pro 13 unibody, Mac OS X (10.5.8), HTS545050B9SA02
Currently Being ModeratedNov 22, 2009 11:50 AM (in response to pendolino)I can also find the missing junk folder in the 'Move To' submenu, but strangely, it doesn't appear in the Mailbox->Go To menu.
I find this whole thing very frustrating. It must be happening to only a subset of users, judging by the lack of responses in this thread. I wonder what we are all doing in common?Macbook Pro, iPhone, Mini, Shuffle, Mac OS X (10.6.2)
Currently Being ModeratedNov 22, 2009 8:38 PM (in response to bobb)i agree that it could only be affecting a small number of users. is it only related to Exchange based accounts and/or users on snow leopard?
i suspect that apple has to iron out some kinks with Mail's new Exchange features as I've also had some other problems specifically that Exchange contacts don't show up in Spotlight when synced with the server and other weird stuff.macbook pro 13 unibody, Mac OS X (10.5.8), HTS545050B9SA02
Currently Being ModeratedNov 23, 2009 8:46 AM (in response to pendolino)In my case, I use Gmail (IMAP), not an Exchange account. I am pretty sure it started with Snow Leopard.Macbook Pro, iPhone, Mini, Shuffle, Mac OS X (10.6.2)