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user <user> exists more than once

5725 Views 9 Replies Latest reply: Dec 13, 2009 5:24 AM by mbraun1973 RSS
masterkain Calculating status...
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Sep 18, 2009 2:29 AM
hi everyone,
since I installed a fresh Snow Leopard server and added some user, for each user I got tons of those entries in system.log

Sep 18 11:24:35 mainframe dovecot[56]: auth(default): od(, user fullname exists more than once

I keep this formats as short names for directory accounts:

fullname - for example claudiopoli (to be used as email virtual hosting domain - for example

Recently I added also:

fname - for example cpoli

but those log entries were prior in this modification.

any hints is appreciated.
MacBook Pro 5,1, Mac OS X (10.6)
  • Ashley Drees Level 1 Level 1 (25 points)
    Currently Being Moderated
    Sep 26, 2009 3:50 AM (in response to masterkain)
    i too am seeing this for some of our users after upgrade to 10.6 - any pointers would be useful.. meanwhile i will trawl and trawl.
    Mac OS X (10.6.1)
  • croakerbg Calculating status...
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    Oct 1, 2009 9:02 PM (in response to masterkain)
    Seeing the same thing on a fresh installed server. Bumping for any insight into a solution.
    Multiple - Mini - MBP- MBA, Mac OS X (10.6.1)
  • kiomon Calculating status...
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    Oct 5, 2009 1:18 PM (in response to masterkain)
    So what seems to happen is that when the user has more than one alias for them, the workgroup manager can sometime corrupt the the configuration. So what happens is that the first shortname gets out of order and causes this issue. So the only solution i found was to log back in to WGM, and then add and delete alias for the user, what eventually will happen is that the name will eventually reorder correctly, and sticks. Some wierd glitch. I would try deleting all alias EXCEPT the proper shortname, and then log out. Then log back in and add. Then stay the heck out of WGM, its buggy.
    MacBook Pro 2.2 15", Mac OS X (10.6.1)
  • Corbywan Level 1 Level 1 (60 points)
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    Oct 30, 2009 4:39 PM (in response to masterkain)
    Some more on this, at least my experience. I was creating users with the Server Preferences app and making short names like first.last (note the period. As I would do this, and then add an alias like firstl what would happen is that firstl would suddenly transition to the first shortname and the first.last would be demoted. Email would not go to any of the aliases. Even though the documentation says you can use periods in the shortname, it seems the system doesn't like that.

    In fact, I tried to create a user in Workgroup Manager and manually assign a shortname with a period in it and I couldn't even type the period. Anyone else run into that?
    MBP (late 2008), iPhone 3G, Mac OS X (10.5.6)
  • Corbywan Level 1 Level 1 (60 points)
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    Oct 30, 2009 7:11 PM (in response to masterkain)
    I'm still seeing this reorder of shortname behavior. It's really starting to bug me seeing as I just got the mail working. I was getting mail fine and then the system reordered the shortnames for my user, and now I can't login to get my mail and the mail to one of the alias' isn't getting delivered because the system things it exists twice.

    One possible pattern is that it is promoting the shortest shortname to the top of the list making it the proper/login shortname. What's is up with this?
    MBP (late 2008), iPhone 3G, Mac OS X (10.5.6)
  • Kai Howells Calculating status...
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    Nov 1, 2009 1:24 PM (in response to masterkain)
    What I've just noticed on a clean Mac OS X 10.6.1 install (Mac mini server) is that I've created users with their firstname as their first shortname and then first.last as their second short name, to add this as a mail alias.

    Somewhere along the line, first.last has been promoted to be their first shortname (in WGM it's at the top of the list in grey and I can't change it) and firstname is now second in the list.

    I too am seeing these user exists more than once errors in my logs from dovecot.
    Mac mini Server, Mac OS X (10.6.1)
  • Corbywan Level 1 Level 1 (60 points)
    Currently Being Moderated
    Nov 1, 2009 3:54 PM (in response to masterkain)
    One "fix" I have found is to do the follow. In my case I wanted the first.last to be the primary, but this should work regardless of what you want the primary short name to me

    1) Create the user using Server Preferences (this was the only way I could get a short name with a period in it, WGM doesn't seem to want to allow a period in the name.
    2) Open WGM and select the user you just made. You will notice that the Home folder listed belie us /dev/null. Click on the Home tab. In the list click on the /dev/null entry, click one of the other entries, then click back to the /dev entry. You will notice it changes to /dev/shortname. Click save.
    3) Now you can add whatever other aliases you want, and it shouldn't demote the first shortname you entered.

    Not really a fix but a workaround that worked for me. I ultimately had to delete all my users and do these steps to get the results I wanted. I'm sure there is a smarter/better way to do this, perhaps with in WGM, but I wanted the periods in the primary short name and it was the only way I could get it. I'm sure this is a bug in the system.
    MBP (late 2008), iPhone 3G, Mac OS X (10.5.6)
  • mbraun1973 Calculating status...
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    Dec 13, 2009 5:24 AM (in response to Corbywan)
    I am having the same issue with rotating shortnames. Really annoying. APPLE! Please fix WGM!
    MacBook Air, Pro & iMac + Mini Server, Mac OS X (10.6.2)


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