1 2 3 4 Previous Next 342 Replies Latest reply: May 16, 2014 12:10 AM by BobAalsma Go to original post
  • 15. HP LaserJet 1022 Printing Problems - Please Post Here
    gregorycornelius Level 1 Level 1 (0 points)
    Printer: LaserJet 1022
    Connection: USB connected to an Airport Extreme N (latest firmware, etc)
    Connection: USB connected to an Airport Express G (latest firmware, et)
    Connection: USB Direct connection.
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description: Can sometimes print a single page but then all status lights flash on printer and I have to turn the printer off - other times, nothing happens (printer pauses and will not resume). Have tried connecting via Bonjour and IP address and directly via USB but same problem occurs.
  • 16. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    armadillo08 Level 1 Level 1 (0 points)
    few more tests. MS Word works good with Airport Express, Powerpoint goes into pause, PDF get a message error: can't print. Using Manually DHCP doesnt fix the problem on my machine, same behavior as before.
  • 17. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    sid++ Level 1 Level 1 (0 points)
    Hi,

    OS X Version: 10.6.1, fully patched
    Printer: LaserJet 1022n
    Firmware Datecode: 20061215
    Connection #1: USB direct
    Connection #2: RJ45 direct
    Driver Version: 1.1.0.182
    Apps: All supporting printouts
    Problem Description:
    The LaserJet only prints odd pages and finishes job with a blank page. Sometimes blank pages get shuffled (in a random way, e.g. 2 pages when printing 21) between pages. Paper tray is not overfilled or pages aren't sticking together.

    @Connection type: The issue happens with USB and Ethernet connection.

    This particular printing problem exists since an update from Leopard to Snow. So far I’m having issues with Snow, only. Windows 7 and Leopard (10.5.8) print fine.

    However, there’s some kind of workaround: If I use Gutenprint v5.2.3 (ships with Snow) the issue is resolved. The downside is, that most of the printing features are not available when using Gutenprint and images look crappy compared to the HP driver.

    I tried all the posted stuff (delete files, reset printing system, etc.). The only thing I haven't tried is to erase the HDD and perform a vanilla install of Snow. If this fixes the mentioned "queue update" problem I'll post it here.

    @Andrew: If you need more info, just drop line.

    Cheers.
  • 18. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    RainerZufall Level 1 Level 1 (0 points)
    Printer: LaserJet 1022
    Connection: USB connected to an Airport Express (Firmware version 6.3)
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description: Printer queue goes into a Paused mode and won't resume

    With the SL installation I was able to print exactly one time. Then I had to reset the Airport Express box to print exactly one page.

    After doing an uninstall detailed in your FAQ entry and re-installing the HP drivers 2.2 package, I'm even not able to print a single page via Airport.

    From the logs:
    E [27/Sep/2009:20:50:46 +0200] [Job 3] Unable to open device (read failure)!
    D [27/Sep/2009:20:50:46 +0200] [Job 3] The following messages were recorded from 20:50:16 to 20:50:46
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Adding start banner page "none".
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Queued on "HPLaserJet1022" by "cajus".
    D [27/Sep/2009:20:50:46 +0200] [Job 3] File of type application/pdf queued by "cajus".
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Setting job-hold-until to no-hold
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Adding end banner page "none".
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Job released by user.
    D [27/Sep/2009:20:50:46 +0200] [Job 3] job-sheets=none,none
    D [27/Sep/2009:20:50:46 +0200] [Job 3] argv[0]="HPLaserJet1022"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] argv[1]="3"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] argv[2]="cajus"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] argv[3]="Ohne Titel"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] argv[4]="1"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] argv[5]="APColorMatchingMode=APApplicationColorMatching APDInputSlot= nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=TextEdit com.apple.print.JobInfo.PMJobName=Ohne\ Titel com.apple.print.JobInfo.PMJobOwner=Cajus\ Pollmeier com.apple.print.PageToPaperMappingMediaName=A4 com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=10566 com.apple.print.PrintSettings.PMColorSpaceModel..n.=1 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=1580 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=HPLaserJet1022 media=A4 PaperInfoIsSuggested..b. pserrorhandler-requested=standard job-uuid=urn:uuid:a69b47da-3266-3d81-5fd6-8ef6ac5b4e56 job-originating-host-name=localhost job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 com.apple.print.PrintSettings.PMTotalBeginPages..n.=1"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] argv[6]="/private/var/spool/cups/d00003-001"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[0]="<CFProcessPath>"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[2]="CUPS_DATADIR=/usr/share/cups"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[8]="CUPS_STATEDIR=/private/etc/cups"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[9]="HOME=/private/var/spool/cups/tmp"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[11]="SERVER_ADMIN=root@Frost.local"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[12]="SOFTWARE=CUPS/1.4.1"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[14]="USER=root"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[15]="CUPS_SERVER=/private/var/run/cupsd"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[16]="CUPS_ENCRYPTION=IfRequested"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[17]="IPP_PORT=631"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[18]="CHARSET=utf-8"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[19]="LANG=de.UTF-8"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[20]="APPLE_LANGUAGE=de"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[21]="PPD=/private/etc/cups/ppd/HPLaserJet1022.ppd"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[22]="RIPMAXCACHE=8m"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[23]="CONTENT_TYPE=application/pdf"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[24]="DEVICEURI=dnssd://HP%20LaserJet%201022._riousbprint.tcp.local./Hewlett-Packard%20HP%20LaserJet%201022%20FL16HL6"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[25]="PRINTER_INFO=HP LaserJet 1022"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[26]="PRINTER_LOCATION=MusicBox"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[27]="PRINTER=HPLaserJet1022"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[28]="CUPS_FILETYPE=document"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] envp[29]="FINALCONTENT_TYPE=printer/HP_LaserJet1022"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 3345)
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Started filter /Library/Printers/hp/laserjet/hplaserjetzjs.bundle/Contents/MacOS/rasterToHPZJS (PID 3346)
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Started backend /usr/libexec/cups/backend/dnssd (PID 3347)
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Resolving "HP LaserJet 1022.riousbprint.tcp.local."...
    D [27/Sep/2009:20:50:46 +0200] [Job 3] STATE: +connecting-to-device
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Resolving "HP LaserJet 1022", regtype="riousbprint.tcp", domain="local."...
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Drucker suchen …
    D [27/Sep/2009:20:50:46 +0200] [Job 3] `/private/var/spool/cups/d00003-001' has 1 pages.
    D [27/Sep/2009:20:50:46 +0200] [Job 3] cgpdftoraster - opened PPD file "/private/etc/cups/ppd/HPLaserJet1022.ppd"...
    D [27/Sep/2009:20:50:46 +0200] [Job 3] cgpdftoraster: size->width = 595, size->length = 842, size->top = 827.6, size->bottom = 14.4, size->left = 18, size->right = 577
    D [27/Sep/2009:20:50:46 +0200] [Job 3] cgpdftoraster: PreferredRotation = 90
    D [27/Sep/2009:20:50:46 +0200] [Job 3] cgpdftoraster - languageLevel = 3, mediaBox.size.width = 595, mediaBox.size.height = 842
    D [27/Sep/2009:20:50:46 +0200] [Job 3] skipBytesPerRow = 14
    D [27/Sep/2009:20:50:46 +0200] [Job 3] band width = 4658, bytesPerRow = 4672, band height = 2244, height = 6777
    D [27/Sep/2009:20:50:46 +0200] [Job 3] context width = 4658, height = 2244, bitsPerComponent = 8, bitsPerPixel = 8, bytesPerRow = 4672, bitmapInfo = 0, resolution = (600.000000, 600.000000)
    D [27/Sep/2009:20:50:46 +0200] [Job 3] NOT using display list
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Looking for PPD Main keyword "HPFirmwareFile".
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Looking for PPD Main keyword "HPCalibratedHT".
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: MediaClass =
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: MediaColor =
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: MediaType = Plain
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: NumCopies = 1
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: HWResolution = {600, 600}
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: OutputType =
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: MediaPosition = 0
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsWidth = 4658
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsHeight = 6777
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsMediaType = 1
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsBitsPerColor = 8
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsBitsPerPixel = 8
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsBytesPerLine = 4658
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsColorOrder = 0
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsColorSpace = 3
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsNumColors = 1
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsPageSize = {595.000000, 842.000000}
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsInteger[0] = 1
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsInteger[15] = 2
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: cupsPageSizeName = A4
    D [27/Sep/2009:20:50:46 +0200] [Job 3] PAGE: 1 1
    D [27/Sep/2009:20:50:46 +0200] [Job 3] rasterToHPZJS: paddedHeight = 6777
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Resolved as "riousbprint://MusicBox.local.:10000/Hewlett-Packard%20HP%20LaserJet%201022%20F L16HL6"...
    D [27/Sep/2009:20:50:46 +0200] [Job 3] STATE: -connecting-to-device
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Executing backend "/usr/libexec/cups/backend/riousbprint"...
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Attempting to connect to host MusicBox.local. on port 10000
    D [27/Sep/2009:20:50:46 +0200] [Job 3] STATE: +connecting-to-device
    D [27/Sep/2009:20:50:46 +0200] [Job 3] STATE: -connecting-to-device
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Connected to MusicBox.local....
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Connected to 192.168.178.21:10000 (IPv4)...
    D [27/Sep/2009:20:50:46 +0200] [Job 3] cgpdftoraster: bytes written for sheet 1 = 31567266
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Ready to print.
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Read timeout...
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Set job-printer-state-message to "Unable to open device (read failure)!", current level=ERROR
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Backend returned status 1 (failed)
    D [27/Sep/2009:20:50:46 +0200] [Job 3] Printer stopped due to backend errors; please consult the error_log file for details.
    D [27/Sep/2009:20:50:46 +0200] [Job 3] End of messages
    D [27/Sep/2009:20:50:46 +0200] [Job 3] printer-state=5(stopped)
    D [27/Sep/2009:20:50:46 +0200] [Job 3] printer-state-message="Unable to open device (read failure)!"
    D [27/Sep/2009:20:50:46 +0200] [Job 3] printer-state-reasons=paused

    Message was edited by: RainerZufall
  • 19. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    Lucaberk Level 1 Level 1 (0 points)
    Printer: LaserJet 1022
    Connection: USB connected to an Airport Express (Firmware version 6.3)
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description:
    1)Printer queue goes into a Paused mode and won't resume
    or
    2) Unable to connect to printer
  • 20. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    muttluver Level 1 Level 1 (0 points)
    Andrew,

    I had been trying to figure out if I could just use another Airport as I tried my Express with fail. BUT, after you started this topic and reported no issues with the new Extreme N, I had the confirmation I needed to just go buy a new Extreme.

    Thanks for all of your help!
  • 21. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    oldgustaf Level 1 Level 1 (20 points)
    Printer: LaserJet 1022
    Connection: USB direct connect
    Driver Version: 1.1.0.182
    Apps: iWork 2009 - Pages, Office 2008 - Word
    Problem Description: Prints odd pages only - ie. 1, 3, 5 etc, then all three lights flash. Doesn't print again until I turn the printer off/on.

    Followed instructions on other post re. stripping out all HP files/prefs etc - but to no effect
  • 22. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    FotoBart Level 1 Level 1 (0 points)
    My problem is exactly as you describe. Printer goes into pauze after 1 print. Have to reset printer, disconnect and start airport again, than i can print one page: next job printer goes into pauze. I have deleted the old HP map in Lbrabry/printers and Snow Leopard has downloaded new HP software.
    In printer driver screen under Job info there is a message: "unable to open device"
    Hope you can find a solution...

    Printer: HP 1022
    Connection: USB connected to an Airport Expres V 6.3 (checked)
    Driver Version: 1.1.0.182 (checked)
    Apps:all
    Problem Description:
  • 23. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    FotoBart Level 1 Level 1 (0 points)
    In addition: I am using Parallels Desktop for a certain Windows app. Here the whol app shuts down
  • 24. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    Jorgen@ Level 1 Level 1 (5 points)
    Printer: 1022
    Connection: USB
    Driver Version: 1.1.0.182
    Apps: Skim (pdf-file)
    Problem Description: Had problems printing when connected over WiFi; could print single-sided, but when printing two-sided I got blinking lights after one page was printed (top and bottom light, and middle light switching), and also got the blank page others have described - at the end of the first complete round of single-sided prints.

    Used described method of "cleaning" up HP-files, and connected to USB port. Still get similar, but not identical problem. Now all lights flash at the same time after a problem, and option to print two-sided is grey (cannot select it). May be worth adding that I didn't get an offer to use the printer with HP-drivers after the cleaning procedure - only Gutenprint. Installed old drivers, ran Software Update, and then got the latest drivers.
  • 25. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    HP Mac Architect Level 3 Level 3 (530 points)
    OK, to help narrow things down a bit more I am asking for some more information (this time about your computer and Airport where applicable). Below is a description of what I am looking for as well as the new template to use.

    Just trying to help.

    Andrew

    PS, The processor and memory information can be found in About this Mac under the Apple menu. The Airport Firmware version can be found using Airport Utility in your /Applications/Utilities folder (and this information isn't needed if direct USB connected to the Mac, otherwise please include it).

    =====

    Computer: The type of computer you have (ie MacBook Pro)
    Processor: The processor type in your computer (see About this Mac)
    Memory: How much memory is on your computer (see About this Mac)
    Printer: Which printer modle you have (1022/1022n/1022nw/1020)
    Connection: How your printer is connected to your computer (USB/USB to Airport/Network)
    Driver Version: What version of the print driver are you using (1.1.0.182)
    Airport Type: What Airport type you are using (Express/Extreme/TimeCapsule)
    Airport Firmware Version : What is the firmware version on your Airport (6.3/7.4.2)
    Apps: List the Apps that are giving you problems.
    Problem Description: Give the problem description in as much detail as possible.

    =====

    Computer:
    Processor:
    Memory:
    Printer:
    Connection:
    Driver Version:
    Airport Type:
    Airport Firmware Version :
    Apps:
    Problem Description:
  • 26. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    Dennis Jernberg Level 1 Level 1 (15 points)
    Computer: iMac Alu, 24"
    Processor: 2,4 Ghz Core 2 Duo
    Memory: 4 GB
    Printer: 1020
    Connection: USB
    Driver Version: 1.1.0.182
    Airport Type: --
    Airport Firmware Version : --
    Apps: TextEdit, Preview
    Problem Description: print job goes through que but nothing prints.
  • 27. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    Dennis Jernberg Level 1 Level 1 (15 points)
    Also, second computer:

    Computer: MacBook Unibody
    Processor: 2 Ghz Core 2 Duo
    Memory: 2 GB
    Printer: 1020
    Connection: USB
    Driver Version: 1.1.0.182
    Airport Type: --
    Airport Firmware Version : --
    Apps: TextEdit, Preview
    Problem Description: print job goes through que but nothing prints.
  • 28. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    armadillo08 Level 1 Level 1 (0 points)
    Computer: MacBook Pro
    Processor: 2.2GHz Intel Core 2 Duo
    Memory: 2GB 667MHz DDR2 SDRAM
    Printer: 1002
    Connection: Airport Express
    Driver Version: 1.1.0.182
    Airport Type: Express
    Airport Firmware Version : 6.3
    Apps: PowerPoint, Acrobat (PDF)
    Problem Description: printer goes into Pause when printing a ppt or pdf document. it doesnt print any page.
  • 29. Re: HP LaserJet 1022 Printing Problems - Please Post Here
    sid++ Level 1 Level 1 (0 points)
    Computer: MacBook Pro
    Processor: 2.4 GHz Core 2 Duo (Penryn), early 2008
    Memory: 4 GB
    OS X Version: 10.6.1, fully patched
    Printer: LaserJet 1022n
    Firmware Datecode: 20061215
    Connection #1: USB direct
    Connection #2: RJ45 direct
    Driver Version: 1.1.0.182
    Airport Type: n/a
    Airport Firmware Version : n/a
    Apps: All supporting printouts
    Problem Description:
    The LaserJet only prints odd pages and finishes job with a blank page. Sometimes blank pages get shuffled (in a random way, e.g. 2 pages when printing 21) between pages. Paper tray is not overfilled or pages aren't sticking together. Issue occurs on either USB or Ethernet connection.

    Cheers,
1 2 3 4 Previous Next