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Multiple Issues. Visit apple store?

801 Views 7 Replies Latest reply: Sep 30, 2009 1:19 PM by Tamara RSS
ALeighan Calculating status...
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Sep 30, 2009 8:25 AM
I bought my phone almost 9 months ago and from day one I've had these same 5 issues. AT&T's answer is to reinstall the software as a new phone. Done that 4 times. I don't think it's a software issue. Should I visit an apple store and have them look at it?
1) battery satus indictor shows fully charged and then the phone goes dead.
2) drops data network and signal all the time where other iPhones do not. The only way to pick my signal and data network back up is by restarting the phone.
3) extremely poor battery life. I have email push, location, wifi, all that off. I can charge my phone, go to sleep and wake up to it going dead.
4) I keep getting error message 'can not activate cellular data network'.
5) phone locks up while sleeping and has to have a hard reset.

Message was edited by: ALeighan
iPhone 3G 8GB, iPhone OS 3.0.1
  • Envision99 Level 4 Level 4 (1,165 points)
    Currently Being Moderated
    Sep 30, 2009 8:49 AM (in response to ALeighan)
    The only other thing I would try is reinstall the firmware, but don't restore your backup. Other than that, just return the iPhone. There's no reason you should have to go through those problems on a daily basis. As far as losing your signal, have AT&T give you a new SIM card and see if that helps.
    32GB iPhone 3GS, Unibody MacBook, and Custom PC, Mac OS X (10.6), Vista Ultimate 64-bit on PC
  • JoeSchm0e Calculating status...
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    Sep 30, 2009 9:54 AM (in response to ALeighan)
    Lol,sadly I have very similar issues except my phone is out of warranty now.
    Mine is a UK phone on O2:
    1) Battery status says 100%, then next moment its dead, completely drained.
    2) Drops signal all the time and I frequently have to force it to find a network by turning on Airplane mode and turning it off again.
    3) Phone states that it has 100% network coverage with 3G, but when people phone me goes to voice mail! I have tested by having the person stand next to me when calling.

    I'm beginning to think that its just not worth it anymore, I love the phone, but if it doesn't work half the time whats the point!
    iPhoen OS 3.1, iPhone OS 3.0.1, SN: 85833J9NY7K
  • Tamara Level 6 Level 6 (13,720 points)
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    Sep 30, 2009 10:00 AM (in response to ALeighan)
    Reinstalling the firmware is connecting the phone to iTunes and then clicking restore.

    I would make an appointment at the Genius Bar myself - http://apple.com/retail/geniusbar
    MacBook , Mini (10.5.8), Airport Express, iPhone 3G x 2, Mac OS X (10.6)
  • uaewys Calculating status...
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    Sep 30, 2009 10:12 AM (in response to ALeighan)
    Are you sure you are having the 3.0.1 firmware on you iphone. This sounds more like a 3.1 issue here. Try to switch off 3G service in settings, general, network. If this helps you might have the 3.1 firmware which seems to have a problem with the 3G service/chipset/firmware whatever. And welcome to the club:)
    iMac, Mac OS X (10.6.1)
  • Tamara Level 6 Level 6 (13,720 points)
    Currently Being Moderated
    Sep 30, 2009 1:19 PM (in response to uaewys)
    I haven't had any problems with 3G on 3.1.

    If you want to see what version firmware you have, go to Settings > General > About.
    MacBook , Mini (10.5.8), Airport Express, iPhone 3G x 2, Mac OS X (10.6)

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