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Woah where did my HD go?

24482 Views 31 Replies Latest reply: Oct 22, 2009 12:18 PM by CodeMonk RSS
  • V.K. Level 9 Level 9 (56,120 points)
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    Sep 13, 2009 1:02 PM (in response to Wingrove)
    Wingrove wrote:
    wow thanks Hatter, that article is spooky, like someone was looking over my shoulder, exactly as it happened. My recommendation to all is remove the guest login function all together.

    yes, in this case, it would certainly be wise to disable the Guest account. also, you mentioned that you have a TM backup. log in as a different user and restore the entire home directory of the affected user from TM from before this happened.
    Mac Pro 3.2 GHz, Mac OS X (10.6), Mac Pro 2.66GHz, powerbook G4 1.5GHz
  • rogerss Calculating status...
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    Sep 16, 2009 11:28 AM (in response to Wingrove)
    exactly the same just happened to me, and its just my luck i hadnt made a backup since 11th august. So annoyed now, in the process of restoring from time machine, but have lost loads of my work on here due to this fault.

    What would they do if I contacted them about this, would they know what to do, or offer any other help with this.

    Its so annoying, losing lots of work I'd done and hadnt printed off yet.
    Macbook Pro, Mac OS X (10.6.1)
  • rogerss Level 1 Level 1 (0 points)
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    Sep 16, 2009 12:23 PM (in response to rogerss)
    sorry to be annoying and bump this, but anyone know what to do if i can get the files back. quite urgent.
    Macbook Pro, Mac OS X (10.6.1)
  • V.K. Level 9 Level 9 (56,120 points)
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    Sep 16, 2009 12:33 PM (in response to rogerss)
    rogerss wrote:
    exactly the same just happened to me, and its just my luck i hadnt made a backup since 11th august. So annoyed now, in the process of restoring from time machine, but have lost loads of my work on here due to this fault.

    What would they do if I contacted them about this, would they know what to do, or offer any other help with this.

    Its so annoying, losing lots of work I'd done and hadnt printed off yet.

    sorry, but if you don't have a recent backup there is probably nothing you can do at this point. this is why it' important to back up regularly. you could try data recovery software like Data Rescue II or Filesalvage but it has to be used immediately after discovering the issue because otherwise your old data is very likely to be overwritten by new stuff. I didn't see your posts till now so didn't suggest this earlier.
    what you and others who ran into this SHOULD do is complain to Apple. this is an awful bug and it should be fixed ASAP.
    https://bugreport.apple.com
    you can call them also if you like but they won't be able to help at this point either.
    Mac Pro 3.2 GHz, Mac OS X (10.6), Mac Pro 2.66GHz, powerbook G4 1.5GHz
  • rogerss Level 1 Level 1 (0 points)
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    Sep 16, 2009 1:07 PM (in response to V.K.)
    oh well its probably overwritten then......
    I am doing that filesalvage thing anyway, but its taking forever.

    and i would report it, but on that bug report thing,it puts all my address and phone number on it, whats that for..
    Macbook Pro, Mac OS X (10.6.1)
  • mpoten Calculating status...
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    Sep 18, 2009 7:44 AM (in response to Wingrove)
    First - Snow Leopard's default is that the MacHD does not show on the desktop. There is a check box in System Preferences to "show internal HD on desktop".

    Second - I accidentally logged into my Guest account this week and it, too, was taking a long time to connect. So rather than wait/walk away, I clicked on my account icon on the screen, which stopped the Guest log-in. When I went to my account, the desktop screen was reset to factory and ALL DATA WAS GONE. All applications functioned as if it was the first time they were run (email setting up new email accounts, etc). I was able to recreate this on my Mac and Apple Engineering is now working on it. Moral - backup, and disable Guest until they fix this!
    iMac, Mac OS X (10.6.1)
  • parshallnet Level 1 Level 1 (0 points)
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    Sep 22, 2009 8:24 AM (in response to rogerss)
    rogerss:

    did the filesalvage thing work for you to recover anything?

    I just had this nightmare just happen to me as well. Thing I'm most concerned with is recovering old archived emails that are no longer accessible (some financial records would be nice to have back too).
    MacBook Pro, Mac OS X (10.6)
  • rogerss Level 1 Level 1 (0 points)
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    Sep 22, 2009 1:32 PM (in response to Wingrove)
    it managed to get some of my music back (but i had that saved on my phone anyway! )

    but it didnt get back any of my word/pages documents that i needed.
    it got a few but they were from months and months ago.

    i didnt use mail, so cant say for sure about that.
    Macbook Pro, Mac OS X (10.6.1)
  • Stuart Wheeler Level 1 Level 1 (95 points)
    Currently Being Moderated
    Oct 9, 2009 10:03 AM (in response to Wingrove)
    Just to gather a few more bits of info on this problem, do you have your account data on a separate partition to your OS? I noticed that someone else reporting a similar problem has this configuration.

    Also, did you upgrade your existing installation, or was it a fresh install?
    3GHz Mac Pro, Mac OS X (10.6.1)
  • dbferrari Calculating status...
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    Oct 11, 2009 3:30 AM (in response to Stuart Wheeler)
    Hey,
    I've posted details of my encounter here which has some details of my system if it helps:
    http://discussions.apple.com/thread.jspa?threadID=2194729
    iMac G5 Aluminium, Mac OS X (10.6.1)
  • macobdotnet Calculating status...
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    Oct 12, 2009 3:15 PM (in response to Wingrove)
    Well i did the same i accidentally logged into the guest account and then logged out and noticed that my background picture was different and folders that were on the desktop were gone then i click on my hard drive and some of the icons disappeared i click on them some of them came back but not documents but all folders had nothing in them i go to time machine and my backup got all the document and stuff but my iweb domain stuff wasn't there and wasn't in backup for some reason it disappeared i had to create a whole new site! But my itunes library and iphoto library where fine at least

    i was mad but nothing hurt me to much i agree with the person who said if this hasn't happened to you yet and you have a guest account from leopard to snow leopard disable account wait a few days then recreate it that will solve everything (i hope)
    Mac OS X (10.6.1)
  • WaterDweller Calculating status...
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    Oct 12, 2009 7:46 PM (in response to The hatter)
    FYI: This is NOT just an SL issue with the guest account... I had the same thing happen to me with Leopard 10.5... when I called Apple they said they had never heard of it happening before...Oh really?
    iMac C2D, Mac OS X (10.6.1)
  • CPT_SCI Calculating status...
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    Oct 13, 2009 7:21 AM (in response to Wingrove)
    As soon as I saw that people were having trouble with the Guest account, I disabled it. Funny thing, even though it is disabled, it still appears intermittently on the login screen. Sometimes when I boot it is there, sometimes it isn't. I recently changed the system preferences to "Display login window as Name and Password" rather than "List of Users". I haven't had any trouble.
    MacBook Pro, Mac OS X (10.6.1)
  • tool Level 2 Level 2 (320 points)
    Currently Being Moderated
    Oct 13, 2009 7:58 AM (in response to Wingrove)
    Well, i haven't had the pleasure of losing my info on my computer, BUT...my computer kernel paniced yesterday while doing a time machine backup, and when i restarted the computer....my time machine backup drive was gone..

    I got an error message that said "This disk could not be read from" with 3 options "Initialize", "Ignore", or "Eject"..

    So initializing it will open Disk Utility, and in there - my once created partition for Time Machine was gone, completely.

    I had to initialize it (create a new partition), before the drive would appear on my desktop, and am now doing a backup, but it is backing up my entire computer harddrive, and everything that was once on my time machine drive is gone completely.

    I don't know if there are any similarities to this or not, but in a way it's funny because i just read about this guest account thing yesterday, and yesterday is when my Time Machine backup drive got erased from the kernel panic.

    So i called apple today, and told them about all of this, and also mentioned the guest account issue that everyone else is having....and of course all they can tell me is they are working on an update and it should be fixed in 10.6.2.

    I'm not creating a new issue just to explain all of this because i'm not looking for help, i'm just re-initializing it, and re-doing my whole time machine drive - i just wanted the rest of you to know that whatever the problem is that is erasing everyone's computer, also erased my time machine backup drive. But i have not had the pleasure of going into a test account to lose the info on my computer.
     17" Unibody MacBook Pro 2.8GHz 4GB RAM (Mid 2009), Mac OS X (10.6.1),  iPhone 3G S 32GB Black /  iPod Touch 32GB /  15" PowerBook G4 Titanium 1GHz

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