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Entourage 2008 crashes with most office attachments

4131 Views 18 Replies Latest reply: Nov 5, 2009 8:21 PM by MacGuy65 RSS
  • dougglynn Calculating status...
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    Sep 25, 2009 4:40 PM (in response to lairdo)
    same issue here. i upgraded to snow leapord and it messed with some of my other software, so i had to upgrade to office 2008. that fixed my other issues, but created this one. what a bummer.

    i will stay tuned in hopes that someone figures something out!
    MacBook, Mac OS X (10.6.1)
  • unidesk_ch Calculating status...
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    Oct 23, 2009 10:15 AM (in response to JLan_D90)
    Seeing this issue on 10.6.1 when attaching a document but only if using the Search functionality. Meaning drag and drop work fine, as does selecting a file directly and attaching it (double-clicking). I get the pinwheel of death (beach ball) anytime I have text in the Search box after selecting and attaching the file.

    Tried on a user running Leopard 10.5.8 and this issue does not happen. We both are running the same version of Entourage and the same MS updates. Seems to be the problem is with Snow Leopard. Interested in knowing if others are only seeing the issue with text in the Search box as well.
    MacBook Pro, Mac OS X (10.6.1)
  • Ben428 Level 1 Level 1 (35 points)
    unidesk_ch wrote:
    Seeing this issue on 10.6.1 when attaching a document but only if using the Search functionality. Meaning drag and drop work fine, as does selecting a file directly and attaching it (double-clicking). I get the pinwheel of death (beach ball) anytime I have text in the Search box after selecting and attaching the file.


    I also get this problem only when using the search box. It doesn't seem to be limited to Office documents, though -- I've had it with JPEGs, InDesign files, PDFs...

    I'm also running Entourage 2008 and Snow Leopard 10.6.1.
    Mac Pro, Mac OS X (10.6.1)
  • MacGuy65 Calculating status...
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    Nov 5, 2009 8:21 PM (in response to Sterno)
    I am having the same problem with Mac Mail, whenever I attach a new file format document from Office, i.e., .xlsx Mail crashes.
    iMac, Mac OS X (10.6.1)
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