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New 27" iMac -- Slow Flash Video

101074 Views 141 Replies Latest reply: Nov 10, 2009 9:15 AM by jjporter1979 RSS
  • ChadJ85 Level 1 Level 1 (10 points)
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    Oct 26, 2009 6:42 AM (in response to rhyceudique)
    This has seemed to help a few people regarding safari's speed and video playing problems. But when i played with my network settings it just screwed up my ability to connect to the internet. I guess give it a try, i just downloaded firefox and all my video works fine.

    http://discussions.apple.com/message.jspa?messageID=9987966#9987966
    iMac 21.5", 4GB ram, 1 TB hard drive, 3.06 GHz Intel Core 2 Duo, Mac OS X (10.6.1), MacBook Pro, iPhone 3GS 32GB
  • blurden Calculating status...
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    Oct 26, 2009 11:17 AM (in response to rhyceudique)
    I just want to reiterate that I have the same issues with flash video as already mentioned... but also add that i see performance issues outside of the browser.
    For instance something as simple as resizing a window in adobe photoshop cs 4 - and even in finder doc animates out of auto hide very chuggy aka not smoothly.

    on a hunch seems like firmware needs to be updated by apple, or it could be video card issues... but definitely not how a brand new computer should behave.
    iMac 27", Mac OS X (10.6.1), 3.06 GHz Intel Core 2 Duo - 4 GB RAM
  • blurden Level 1 Level 1 (0 points)
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    Oct 26, 2009 11:18 AM (in response to blurden)
    also how long does it take for an apple representative to respond to these boards?
    iMac 27", Mac OS X (10.6.1), 3.06 GHz Intel Core 2 Duo - 4 GB RAM
  • Robert Hull Calculating status...
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    Oct 26, 2009 11:29 AM (in response to blurden)
    Same issues here with a new 27". Actually seems slower than my old 2.0 ghz Core Duo iMac (the first intel iMac. Given how widespread this is I'm guessing a bad video card driver???
    iMac 27", Mac OS X (10.6.1)
  • J.K. ROFLing Level 4 Level 4 (1,220 points)
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    Oct 26, 2009 12:21 PM (in response to blurden)
    They don't usually respond to posts here. This is a user-to-user forum and we are all other users helping each other. You will occasionally see an Apple employee posting, they have a gray Apple logo, but they are posting on their own time as another user. But don't let the lack of "official" Apple representation discourage you, the experience and knowledge here is astoundingly impressive and willingly given.
    Mac Pro, iMac (aluminum), PM G5, iPhone, Mac OS X (10.5.5)
  • JoeyBroChill86 Calculating status...
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    Oct 26, 2009 12:58 PM (in response to rhyceudique)
    Exactly the same problem with my 24in...I previously had the 24in (early 2009) and it played the videos with no problem.

    I have also found that the system itself runs slowly after a days worth of being left on. Apple needs to get this bug fixed asap!
    21.5in iMac, 1TB HDD, 4GB RAM, Intel Core 2 Duo., Mac OS X (10.6.1)
  • JoeyBroChill86 Level 1 Level 1 (0 points)
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    Oct 26, 2009 1:09 PM (in response to rhyceudique)
    OK people, I have just tried the suggestion put forward by ChadJ85 and it seems to have worked! By messing about with those DNS settings, the videos are loading faster and Safari is responding very nicely now.

    I would recommend you follow the instructions given by ChadJ85!
    21.5in iMac, 1TB HDD, 4GB RAM, Intel Core 2 Duo., Mac OS X (10.6.1)
  • ThePugFather Calculating status...
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    Oct 27, 2009 6:25 AM (in response to JoeyBroChill86)
    This is definitely NOT a DNS issue. Fast DNS resolution will improve browsing performance for sure but this issue is different...

    Some, if not all, 27" iMac's (I've had one since Oct. 24th) have a bug that causes system resource consumption resulting in severe slowdowns.

    Most notably occurring after a period of flash video playback the system resources for safari plug-ins will consume 140% or more. I have tried reinstalling Snow Leopard from scratch, updating the flash plug-in and NVRAM resets only fix the problem for a brief period - Nothing fixes the issue permanently.

    Very annoying indeed but I'm sure Apple will have a fix shortly.
    27" iMac, Mac OS X (10.6.1)
  • BeSnfrd Level 1 Level 1 (10 points)
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    Oct 27, 2009 7:57 AM (in response to rhyceudique)
    I'm looking to buy the 27" from Best Buy. Should I get the 21.5" instead?
    HP, iPhone OS 3.1.2, iPhone 3GS 16GB White
  • ThePugFather Level 1 Level 1 (0 points)
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    Oct 27, 2009 8:13 AM (in response to BeSnfrd)
    The performance bug exists on the 21.5's as well.
    24" iMac (White), Mac OS X (10.4.10)
  • ChadJ85 Level 1 Level 1 (10 points)
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    Oct 27, 2009 9:37 AM (in response to rhyceudique)
    Like i said earlier...It must be crappy safari, cause ive never had a flash video problem using Firefox. I streamed some hd tv shows yesterday for hours without one skip or slowdown on my new iMac
    iMac 21.5", 4GB ram, 1 TB hard drive, 3.06 GHz Intel Core 2 Duo, Mac OS X (10.6.1), MacBook Pro, iPhone 3GS 32GB
  • ThePugFather Level 1 Level 1 (0 points)
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    Oct 27, 2009 9:58 AM (in response to ChadJ85)
    It might be all webkit based browsers, I had the same slowdowns with Google Chrome as well... I'll try using Firefox this evening and see if the problem persists.

    Message was edited by: ThePugFather
    27" iMac, Mac OS X (10.6.1)
  • blurden Level 1 Level 1 (0 points)
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    Oct 27, 2009 11:04 AM (in response to ThePugFather)
    I agree. This is not browser specific at all. I was watching a movie in itunes and this began to happen.

    this must be hardware/firmware issue because absolutely nothing fixes the issue beyond temporary.
    iMac 27", Mac OS X (10.6.1), 3.06 GHz Intel Core 2 Duo - 4 GB RAM
  • ThePugFather Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 27, 2009 5:05 PM (in response to blurden)
    Run disk utility and repair disk permissions on your system drive then reboot. That fixed it for me.
    27" iMac, Mac OS X (10.6.1)
  • HomerT Calculating status...
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    Oct 27, 2009 10:24 PM (in response to rhyceudique)
    same problem here.. Never had issues with my 24"imac. This ***!!
    27" iMac, Mac OS X (10.6.1)
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