Skip navigation
This discussion is archived

Flash video causing 105% CPU usage spikes

118243 Views 215 Replies Latest reply: Mar 15, 2010 11:36 PM by macalicious RSS
  • rhyceudique Calculating status...
    Currently Being Moderated
    Oct 24, 2009 5:27 PM (in response to FaZe)
    Just spoke with apple support. The word is that it is an issue with the graphics card. They've escalated the issue and hopefully a software update is forthcoming.
    Powerbook G4, Intel iMac 20", MBP 17", Dual G5 Tower, iPhone, Mac OS X (10.5)
  • Moses195 Calculating status...
    Currently Being Moderated
    Oct 27, 2009 5:35 PM (in response to FaZe)
    THANK YOU for this info! I've had this same prob. for 4 days since I got this 27 last Friday. Thought I was going crazy in the head. I hit the power button twice and it stopped the prob. Now can we have a FIX?? C'mon Apple, we spend tons of $$ on new products and this is what we get?
    imac 27
  • laundry bleach Level 5 Level 5 (6,875 points)
    Currently Being Moderated
    Oct 28, 2009 2:44 PM (in response to FaZe)
    I have a few questions for those of you experiencing this issue:

    What build of Mac OS X 10.6.1 is running on your machine? (Apple menu > About This Mac > click on Version)
    Did you migrate anything from a different computer when you got this one?
    What version of Shockwave Flash is installed? (Safari > Help menu > Installed plug-ins)

    Thank you.
    PM G5, MBP 17", iMac 20", iPod 5G 30GB, iPod Nano, iPhone, Mac OS X (10.6.1), AirPort Extreme (802.11n) WDS with AirPort Express
  • rhyceudique Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2009 2:53 PM (in response to laundry bleach)
    1) OSX 10.6.1 10A2155
    2) I just booted it up and used the migration assistant (from within a booted OS) to move my old documents/data, etc. Doing it from a CD boot and a time machine restore seems to always cause problems.
    3) 10.0 r32
    Powerbook G4, Intel iMac 20", MBP 17", Dual G5 Tower, iPhone, Mac OS X (10.5)
  • Tuxtur Calculating status...
    Currently Being Moderated
    Oct 28, 2009 3:06 PM (in response to laundry bleach)
    1) OS 10.6.1
    2) Copied using the Finder my music and pictures from previous Mac with Snow Leopard 20" intel (others only after problem started)
    3) Shockwave Flash Player.plugin version 10.0 r32
    27" duo iMac, Mac OS X (10.6.1)
  • Moses195 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2009 3:38 PM (in response to FaZe)
    10.6.1
    Adobe Flash Player 10.0 r32
    Used migration to copy my stuff from 20" imac with no problems. I haven't re-booted since I put it to sleep and back last night at about this time. No runaways yet.
    imac 27
  • Livslufsen Calculating status...
    Currently Being Moderated
    Oct 28, 2009 4:10 PM (in response to FaZe)
    Same issue with my new iMac 21.5.

    Snow Leopard 10A2155 and Flash player r32 as the others. Nothing migrated.

    Contrary to some reports here I seem to have only issues with Flash - if I avoid that while browsing or anything else, everything seems fine.

    Message was edited by: Livslufsen
    iMac 21.5 3.06 HD4670, Mac OS X (10.6.1)
  • laundry bleach Level 5 Level 5 (6,875 points)
    Currently Being Moderated
    Oct 28, 2009 5:16 PM (in response to Tuxtur)
    Actually I am looking for the build number of OS X 10.6.1. Where you got the version number, click on the word "Version" and you should see a build number.

    Thanks.
    PM G5, MBP 17", iMac 20", iPod 5G 30GB, iPod Nano, iPhone, Mac OS X (10.6.1), AirPort Extreme (802.11n) WDS with AirPort Express
  • Tuxtur Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2009 6:17 PM (in response to laundry bleach)
    Laundry Bleach, my build number

    10A2155
    27" intel duo, Mac OS X (10.6.1)
  • Scrudd Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 28, 2009 7:38 PM (in response to FaZe)
    I have the same problem. I opened a ticket and they had me return it to the store. New computer has the same problem. They submitted the ticket to the engineering department but it will take 5 days for them to respond. Anyone who has this problem please report it. The more people report it the faster they will respond to this issue. The guy at the store did look at my errors in my console log and seen some video errors. So it is a driver issue. But the more people who report this issue the higher the priority it will be.
    Imac 27 inch, Mac OS X (10.6)
  • rhyceudique Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2009 7:59 PM (in response to Scrudd)
    @Scrudd

    Agreed. All of these fixes with repairing disk permissions, pram, etc, are just causing the symptoms to go away because users are checking it out after a fresh boot. Remember, this problem goes away if you simply sleep your mac for a second and wake it up.

    I too opened a ticket with engineering. From what I understand they are very eager to fix this issue. And yeah, it's some Video Card wackness.
    Powerbook G4, Intel iMac 20", MBP 17", Dual G5 Tower, iPhone, Mac OS X (10.6.1)
  • Tuxtur Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2009 8:18 PM (in response to Scrudd)
    I just opened a repair ticket on Apple.com myself.. hopefully that will help everyone get a solution quicker. If I get any further information when they call me in the morning, I will post it here.
    27" duo iMac, Mac OS X (10.6.1)
  • CallMeLaura Calculating status...
    Currently Being Moderated
    Oct 29, 2009 10:34 AM (in response to FaZe)
    Version 10.6.1, Build 10B504
    Restored from TimeMachine backup done on a 10.5.8 machine
    Shockwave Flash 10.0 r32 — from file “Flash Player.plugin”
    MacBook Pro, Mac OS X (10.6.1)
  • Livslufsen Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 29, 2009 11:30 AM (in response to FaZe)
    I just called Apple support and they had me do all kind of stuff, which I reluctantly did though I've done it already. They also made me remove the flash plug-in and install it from scratch, downloading it from Adobe's website. I hadn't done this but read some here had unsuccessfully. But I did, and it worked!

    I had severe slow-downs after having browsed Flash-heavy websites. The slowness persisted even after quitting Safari. Now, having installed the Flash plug-in again, everything works great.

    Hope it does for you as well.

    /R.

    Message was edited by: Livslufsen
    iMac 21.5 3.06 HD4670, Mac OS X (10.6.1)
  • Tuxtur Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 29, 2009 12:44 PM (in response to FaZe)
    I just got off the phone with Apple Support. They listened while I told them of the problem and all the fixes we all have tried... He wants me to do some testing. I'm going to run Safari in 32 bit mode to see if it still spikes the CPU, and we created a 'Test' user to see if it happens in the other user. They also had me send information about my computer (logs and such from System Profiler) and he said he could see things crashing in there, something they will work on and look at - For All Of Us.

    I am hopeful and confident they will find a solution to this incompatibility between our Safari and Flash Player on these new computers. I will also post here any fixes I am made aware of, just to make sure we all have it as quick as possible.

    Thank you everyone for all the help you have been thus far... in particular the short-cut of sleeping my computer rather than restarting it to wind down my CPU.

    I will continue to post my progress, although I've been running Safari with my Flash Game up in 32 bit and have not had the spike yet. Only time will tell... sometimes it doesn't happen for a couple of hours.

    Cheers,
    Debbi
    27" duo iMac, Mac OS X (10.6.1)
1 2 3 4 ... 15 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.