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Keyboard and trackpad on MacBook Pro4,1

22982 Views 41 Replies Latest reply: Jun 22, 2010 7:45 PM by wyomason RSS
  • jhfkgjsahgf Level 1 Level 1 (0 points)
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    Sep 22, 2009 1:24 PM (in response to Pghpdsgt)
    Grrr, I have the same problem on my MacBook Pro3,1 15" 10.6.1 - just typing along and the keyboard and trackpad freezes. So far each time I can plug in a USB keyboard and mouse and save my work and restart. That solves the problem. Just happened again a few minutes ago - I was reading something on-screen and noticed that my Num Lock light came on by itself! (this has not happened with previous freezes) and it froze up again. I'm not using Spaces, in fact it's not even enabled in Sys Pref. My machine is over two years old and has run 10.4.x & 10.5.x flawlessly. It's only since I've installed Snow Leopard (clean install) that this is happening.
    MacBook Pro 3,1, Mac OS X (10.6.1), 4GB RAM
  • longhong Calculating status...
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    Sep 22, 2009 8:32 PM (in response to Pghpdsgt)
    Similar problem met here!

    After I had installed Snow leopard, I found the key "caps lock" sometimes just shines. And I often met with the stuck key phenomenon several times a day like inputing "a" but given "aaaaaaa..." in the screen. I reinstall the system back to leopard 10.5.2, and find again the shining "caps lock". I disabled it and everything seems to be ok. But one time I found the keyboard and the trackpad just could not waked up from a sleep. So I determined it's a hardware problem.

    I used the leopard disc 1 to check the hardware status, it said OK, nothing wrong...

    So I have come back to Snow leopard again, and have disabled the key "caps lock". But sometimes it just wakes up by itself and shines with the green light...

    So now the only thing I want to know is: If I change my internal keyboard costing 400$(warranty expired ), does apple give it any warranty? I don't want to pay for another keyboard having stuck keys...
    MacBookPro4,1, Mac OS X (10.6.1), Intel 2.5GHz, 4GB memory, GeForce 8600GT, 250G HDD
  • stophi Calculating status...
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    Sep 23, 2009 12:07 AM (in response to Offside)
    I took my Macbook Pro to the local Apple Authorised Service Provide and they said they could replace the keyboard/trackpad unit as the issue is with the ribbon cable under the battery.

    I got the unit back without the repair and followed the solution on this page:
    http://jasonrobb.com/2008/11/24/macbook-pro-unresponsive-keyboard-trackpad-solut ion/

    This fixed the problem for me with no drop outs yet.

    I did put a few more folds of paper over the ribbon cable to lower the tolerance/folds in the ribbon.
    Macbook Pro 4,1, Mac OS X (10.6.1)
  • longhong Level 1 Level 1 (0 points)
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    Sep 23, 2009 8:05 AM (in response to stophi)
    A good method! Though this can solve the problem related to sleeping, the stuck key problem remains...
    MacBookPro4,1, Mac OS X (10.6.1), Intel 2.5GHz, 4GB memory, GeForce 8600GT, 250G HDD
  • beach boy Calculating status...
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    Oct 9, 2009 7:52 AM (in response to longhong)
    Try making a "new folder" on desktop, then trashing it. Should bring the keyboard back.

    Works for me.
    macbook, Mac OS X (10.6.1)
  • NoValidTitle Calculating status...
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    Oct 13, 2009 7:08 PM (in response to beach boy)
    Just chiming in I'm having this problem on my MBP also.
    MBP, Mac OS X (10.5.1)
  • longhong Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 29, 2009 2:20 AM (in response to beach boy)
    don't work for mine... Maybe there is related to hardware problem or firmware problem.. Waiting for 10.6.2...
    MacBook Pro 15', Mac OS X (10.6.1), Intel Core 2 Duo 2.5GHZ, GeForce8600 512MB, 2GRAM, 250G 5400rpm
  • bedelman Level 1 Level 1 (10 points)
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    Nov 3, 2009 7:00 AM (in response to Pghpdsgt)
    For what it's worth, the issue for me has gone away after switching over the VMware Fusion 3.0

    Still running on Mac OS X 10.6.1
    MacBook Pro, Mac OS X (10.6)
  • moia Level 1 Level 1 (0 points)
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    Nov 4, 2009 2:15 AM (in response to Pghpdsgt)
    I've nearly the same Problem with my MacBook Pro 4.1 (Early 2008). My Problem is, that my Trackpad stops to make simple clicks. I have to use the normal button to click then. All other functionality like the 4-finger gestures or scrolling with 2 fingers still works.

    I'm able to solve the problem simply by opening System Preferences -> Trackpad and then uncheck the "Klick durch Tippen" (Sorry, I don't know the English UI Text here) box and recheck it. After this procedure Trackpad works normally again until the next

    AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.

    appears in the kernel.log

    I wrote some Apple Script to automate this:

    tell application "System Preferences"
    set current pane to pane "com.apple.preference.trackpad"
    end tell

    tell application "System Events"
    set the visible of process "System Preferences" to true
    if UI elements enabled then
    click the checkbox "Klick durch Tippen" of group 1 of window "Trackpad" of application process "System Preferences" of application "System Events"
    click the checkbox "Klick durch Tippen" of group 1 of window "Trackpad" of application process "System Preferences" of application "System Events"
    end if
    end tell

    tell application "System Preferences" to quit

    That's it. If you want to use it yourself I think you have to replace the "Klick durch Tippen" trough your Text in the UI.
    MacBook Pro, Mac OS X (10.6.1)
  • longhong Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 15, 2009 2:08 AM (in response to longhong)
    The same problem here. It is a hardware problem. Maybe change the topcase can help u to get through.
    MacBook Pro 15', Mac OS X (10.6.2), Intel Core 2 Duo 2.5GHZ, GeForce8600 512MB, 4G RAM, 250G 5400rpm
  • moia Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 15, 2009 5:31 AM (in response to Pghpdsgt)
    My MacBook Pro is at an authorized Service Point to be repaired. They will change the Topcase.
    MacBook Air, Mac OS X (10.6.2)
  • johnrano Calculating status...
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    Dec 6, 2009 10:05 PM (in response to cur8or)
    I just started having the sam problem with SL and Macbook Pro5,1

    I hope there is a software update soon
    Mac OS X (10.6.2)
  • Rod Hagen Level 7 Level 7 (31,985 points)
    Currently Being Moderated
    Dec 6, 2009 10:27 PM (in response to stophi)
    stophi wrote:
    ...Getting and Apple Service here can take days/weeks and I'm not looking forward to handing it over!



    Goodness gracious, stophi! Which part of Victoria are you in!?? I've always found Apple service centres here in Victoria to be remarkably quick. If you indicate which town or suburb you are in I may be able to suggest an appropriate service centre.

    Without a bit more of a description of your problem , though, it is unclear whether this is simply a software problem or something more serious.

    Describe the situations in which the problem occurs and what leads up to it. A "non responsive " keyboard and trackpad can mean anything from corrupted directories or an over-full HD through to a hardware issue.

    Without more information it is impossible to tell which.

    (Edit - I see you have resolved your issue, but if you are having trouble getting timely service in Victoria I'd simply suggest you try one of the many, many other AASPs in this state).



    Cheers

    Rod
    MBP 13"2.26, MBP15"2.2, iMacG520"RevB , MB2CD, MBCD, ,PM5400/180 & earlier, Mac OS X (10.6.2), 7 chooks, 2 dogs, 2 daughters, 1 pear tree, 0 partridges, itinerant bats, magpie
  • Shorty111R Calculating status...
    Currently Being Moderated
    Dec 8, 2009 3:33 PM (in response to Pghpdsgt)
    My trackpad and keyboard don't work AT ALL.

    I've done about 5 hard reboots, open and shut my screen, removed and replaced the battery, left it untouched for four days, but none of it has worked.

    I'm helpless!
    MacBook Pro
  • Rod Hagen Level 7 Level 7 (31,985 points)
    Currently Being Moderated
    Dec 9, 2009 1:53 AM (in response to johnrano)
    Hi johnrano, cur8or, neu242, martinhmony, jsargent, direwolf, bedelman, tnine, jhfkgjsahgf , NoValidTitle, Jacob, longhong , logIII, moia, Shorty, and the rest.

    When someone says that their keyboard or trackpad don't work it simply means that something is up with their computer or its software. It tells us next to nothing about the likely basis of the problem.

    It is like telling a doctor that you are sneezing and next to nothing more. You may be suffering from anything from hayfever to the plague. There are many, many, different possible reasons why a computer may not respond to input devices. Looking at your various posts it is very clear that the causes of your various problems are NOT the same.

    You would all be far better off posting new threads individually if you want to try and resolve the issues concerned. Almost none of your posts look as if they are related in any way to the issue experienced by the original poster in this thread.

    Yes, a couple of you are obviously having issues with fusion ware, but there is no indication at all that this was in any way related to the original poster's issue.

    Adding "me too" posts on the basis of very vague similarities to the original simply leads to confusion and makes it much harder to resolve your individual issues. If you really want them dealt with then start new threads providing as much information as you can about your own particular problems, and your own particular hardware and software combination.

    Simply "tagging on" in the manner you all have here gets no one anywhere. Think about the specific circumstances of your own particular problem, provide real information, eschew the temptation to imagine that oranges are apples because they are both fruit, and you are likely to find that people here are far more likely to be able to help you resolve your issues, if that is genuinely your purpose in posting here.

    Cheers

    Rod
    MBP 13"2.26, MBP15"2.2, iMacG520"RevB , MB2CD, MBCD, ,PM5400/180 & earlier, Mac OS X (10.6.2), 7 chooks, 2 dogs, 2 daughters, 1 pear tree, 0 partridges, itinerant bats, magpie

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