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Finder Error code -36

64501 Views 140 Replies Latest reply: Dec 27, 2010 6:48 PM by James Elliott1 RSS
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William Ooms Calculating status...
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Nov 12, 2009 1:48 PM
Since upgrading to 10.6.2, I can no longer write certain data to an external USB drive. Others have reported similar behaviors. Some experimentation has given a few more facts:

I'm specifically trying to copy a directory named "src" to an external USB drive formatted in FAT32. The directory had previously existed, and I'm attempting to overwrite the directory and it's contents. It appears to be deleting the directory and contents, then gives the following message:
"The Finder can't complete the operation because some data in "src" can't be read or written. (Error code -36).

No matter what I do, I can't copy the "src" directory anywhere on the USB drive, and I can't copy any sub-directories to the USB drive. I am able to manually re-create the entire directory structure on the USB drive, and manually copy the files one at a time.

This is on a relatively new Mac Pro 2.66G Quad Core. I can successfully copy the "src" directory to other places on either of two internal hard drives, so the problem does not appear to be with the source directory. The exact same behavior happens on a MacBook Pro (also running 10.6.2). Running Disk Utility on the USB drive shows no problems.

Now for the interesting part -- I fired up my old G5 Dual 1.8G (running 10.5.8) and there were no problems whatsoever. I successfully copied the entire directory back and forth (and deleted) just fine. TechTools Pro running on the G5 found no problems with the USB drive. (Apparently TechTools does not yet work on Snow Leopard). This leads me to conclude that there is no fundamental problem with the USB drive.

My conclusion -- This is a serious bug in 10.6.2. It appears to be caused when deleting a directory structure from a FAT32 drive, and then copying a similar directory structure back to the FAT32 drive.

Has anyone found a fix or work-around to this problem?
Mac Pro 2.66G Quad Core, Mac OS X (10.6.2), same problem on MacBook Pro
  • iMiNg@dEu Level 1 Level 1 (0 points)
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    Nov 12, 2009 2:19 PM (in response to William Ooms)
    Hey, William

    Thank you for your reply from the other threads!

    I have the same error as you!

    Can anybody who is checking this thread check it on your own 10.6.2 system?

    This is really irritating if you can't copy the folder not only the files

    Thanks and Apple please fix it!
    MB470LL/A, Mac OS X (10.6), 2.4GHz MacBook Pro, 4G, 500G@7200rpm
  • Video Guy Level 1 Level 1 (40 points)
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    Nov 12, 2009 2:27 PM (in response to iMiNg@dEu)
    Exact same problem here, too

    I just upgraded to 10.6.2 this afternoon and have already run in to the problem only 2 hours later. This is going to be really annoying! It was perfectly fine before the upgrade.
    B&W G3, QuickSilver G4, MacBook Pro 15", Mac OS X (10.6.1), iPod Touch 2 gen OS 2.1.1
  • Video Guy Level 1 Level 1 (40 points)
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    Nov 12, 2009 3:10 PM (in response to William Ooms)
    good, thank you!
    B&W G3, QuickSilver G4, MacBook Pro 15", Mac OS X (10.6.1), iPod Touch 2 gen OS 2.1.1
  • Keith Tay Calculating status...
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    Nov 14, 2009 1:27 AM (in response to William Ooms)
    i am having the same problem =S

    thought it was just me so i posted mine here ---> http://discussions.apple.com/message.jspa?messageID=10576791
    24" iMac; 17" MacbookPro, Mac OS X (10.6.2)
  • ww10 Calculating status...
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    Nov 14, 2009 11:40 AM (in response to William Ooms)
    Could the same bug cause a data copy failure from NTFS partition of a external USB drive? I have started several times the copy operation from the USB drive to Mac (10.6.2) with files about 30 Gt and it always hangs after few minutes. In Windows it works just as it should with the same hardware (Win7 bootcamped in same Mac Mini).
    Mac mini, Mac OS X (10.6.2)
  • Video Guy Level 1 Level 1 (40 points)
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    Nov 14, 2009 6:53 PM (in response to ww10)
    I don't know if it would be the same bug. The problem I have is copying files from my mac back to the USB drive. Probably at least a similar bug, anyway.
    B&W G3, QuickSilver G4, MacBook Pro 15", Mac OS X (10.6.1), iPod Touch 2 gen OS 2.1.1
  • Robbie28 Calculating status...
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    Nov 15, 2009 10:09 AM (in response to William Ooms)
    I've got this problem too! Seems like Snow Leopard has created more problems for me that it's solved. Pffffffftttttt.
    I'm forced to copy my files by selecting them - recreating my folder structure as I go.

    -Rob
    MacBook and 80GB iPod Classic, iPod Nano, iPhone 3G, Mac OS X (10.6.2)
  • RhodL Calculating status...
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    Nov 15, 2009 10:51 AM (in response to William Ooms)
    I have the same problem, the usb is fine copying to and from my iMac running 10.5
    Macbook Pro 13" (Aluminium Unibody), Mac OS X (10.6.2)
  • tnemat Calculating status...
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    Nov 15, 2009 4:26 PM (in response to William Ooms)
    Same problem here. Filing a support ticket with Apple now. Yeah, 10.6.2 seems to be chock full of problems.
    Mac Mini Early 2009, Mac OS X (10.6.2)
  • NewtonLewis Calculating status...
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    Nov 15, 2009 6:05 PM (in response to William Ooms)
    I seem to be having the same problem. Snow Leopard just came to India the other day so I immediately got it and then upgraded to 10.6.2
    I have 3 externals - a 1TB LaCie that is Mac formatted, a 1TB Seagate FreeAgent that is FAT formatted and a 320GB portable Transcend that is FAT formatted. The main reason I have two of them FAT formatted is because the systems in my office are all PC and this makes it easier.
    I've been running into this error since day before yesterday. I thought it may just be with large files, but it isn't even letting me copy over a backup of my Address Book. I copied a ton of folders over with no error, but this seems to be for random files. I even tried copying over an iMovie project and got the same error. I hope Apple fixes this bug and fast!
    MacBook Pro 15", Mac OS X (10.6.2)
  • NewtonLewis Level 1 Level 1 (0 points)
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    Nov 15, 2009 6:12 PM (in response to NewtonLewis)
    Oops. Forgot to mention. This is only happening with the 2 externals that are FAT formatted. I can copy the same files/folders to the LaCie with no problem at all.
    MacBook Pro 15", Mac OS X (10.6.2)
  • Keith Tay Level 1 Level 1 (0 points)
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    Nov 15, 2009 7:41 PM (in response to NewtonLewis)
    seems that the error only occurs to the FAT formatted drives..
    24" iMac; 17" MacbookPro, Mac OS X (10.6.2)
  • CheeseMan/G5 Calculating status...
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    Nov 15, 2009 9:51 PM (in response to William Ooms)
    Just because no one mentioned it that I could see -- this appears to be a finder bug since the operation works fine in the Terminal:

    cp -r myFile /Volumes/MyFlashDrive/

    or

    cp -r myFile/* /Volumes/MyFlashDrive/
    Quad G5, Mac OS X (10.5.7), 2 Terabyte/5Gigs/Ati X1900
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