141052 Views 353 Replies Latest reply: Mar 20, 2014 11:41 AM by ASCummins
Currently Being ModeratedNov 13, 2009 11:38 PM (in response to castelletta)This issue has been discussed many times. It's usually because the Mac Pro is wired wrong. Nobody seems to know why it was done like that or why Apple haven't changed it, but changing it yourself fixes bluetooth issues.
Here's how to do it: http://www.thelocale.org/files/howtos/mac-pro-bluetooth-howto.pdf
Very simple, fixes everything, and means you don't need to use a dongle...Mac Pro (Two 3.0GHz Quad-Core Intel Xeon 5300 series), 9GB Ram, 4TB, Mac OS X (10.5.7), iPhone, iPhone 3G, iPhone 3GS
Currently Being ModeratedNov 14, 2009 5:42 AM (in response to Anonymoustache)Unfortunately the topic you are referring to is limited to earlier Mac Pro, not 2009 Mac Pro that are much different in terms of mother board and antennas location. I read it months ago but it was not applicable.
Not solution so far for the Mac Pro 2009. It seems...MacPro 2009 - 8 core, Mac OS X (10.6.2)
Currently Being ModeratedNov 26, 2009 1:49 AM (in response to Vinc26)So far no idea
Only workaround: external Bluetooth dongle.
I don't want to go for an AppleCare swap of the mother board or alike...that evidently can't fix the problem.
Do you have tried to talk to Apple guys?MacPro 2009 - 8 core, Mac OS X (10.6.2)
Currently Being ModeratedNov 29, 2009 7:56 PM (in response to castelletta)Hello Castelletta, I would like to share my findings as well.
I have a 2009 8 Core Mac Pro, brand new and less than 30 days old (bought from apple.com)
I have a bluetooth magic mouse and bluetooth mac keyboard that came shortly after my purchase of the mac pro.
Both devices work great on my Macbook Pro and Dell Laptop, which both are on the same surface and same room as my Mac Pro.
The Mac Pro is on top of my desk (within a foot range) and at no angle or distance does the magic mouse and keyboard work within a inch of pulling my hair out. Stuttering, connection lost, etc..
I have tried turning off my Airport Extreme and Macbook Pro to see if there was interference with no noticeable results.
Apple sent a tech to my house to replace the bluetooth module on the logic board and this did not fix the problem. It was also determined not to be software related, at least with my current firmware and OSX 10.6.2.
I have seen where older models mislabeled the wire, this does not seem to be the case with the 2009 Mac Pro.
It seems to me the reception is too weak and unreliable to use something that requires precise movements such as a mouse.
I am currently waiting on a return label to receive a full refund, I feel exchanging for another Mac Pro will more than likely not fix the problem. Other than this, the Mac Pro is one awesome machine.2009 mac pro 8 core stock, Mac OS X (10.6.2), mac pro 8 core bluetooth problems
Currently Being ModeratedNov 30, 2009 1:35 AM (in response to Mad Appler Fan)I'm really sorry that you too are experiencing this real problem. But it's not really surprising.
Unfortunately it seems a widespread issue.
Reading your post I was sure that changing an hardware component wouldn't end up with a fix.
I'm quite disappointed that Apple still doesn't recognize the problem as a structural one and still try to fix it swapping singular parts.
The problem is at 99,9% a poor bluetooth signal due to the metallic enclosure of the Mac Pro.
It's for this precise reason that Apple has to provide us a solution or a workaround at minimum.
It would be a solution to give us an external BT module that fully support all the functions supported natively by other machines.
So please Apple, make a move recognizing this serious problem on a very expensive machine and taking care of us!MacPro 2009 - 8 core, Mac OS X (10.6.2)
Currently Being ModeratedNov 30, 2009 1:44 AM (in response to castelletta)At this point I invite you all, owners of a Mac Pro and of a bluetooth mouse, to post here a simple statement like this one:
"I'm experiencing the same problem."
Hopefully an increasing number of complaining people will move Apple to do something.MacPro 2009 - 8 core, Mac OS X (10.6.2)
Currently Being ModeratedNov 30, 2009 2:27 AM (in response to castelletta)I have exactly the same problem (2009 MacPro, Magic Mouse) -- also solved by using a D-Link DBT-120 dongle in one of the front USB ports.
Interestingly, my old bluetooth Mighty Mouse did not have these reception problems. I also noticed, that Apple supplied an external BT-antenna plug on the former G5 top models that utilized an almost identical, all aluminum outer case design.
Apple should supply an external BT-antenna that can be threaded through the holes in the case to the outside.Mac Pro Quad-Core 2.66 GHz Intel Xeon, Mac OS X (10.6.2)
Currently Being ModeratedNov 30, 2009 2:33 AM (in response to Jörg Pyrlik)Thank you Jörg for sharing your experience.
Yes in the G5 days Apple provided an external BT antenna .... right now Apple neglect the problem or wrongly think that was fixed.
PS: Using DLINK BT 120 can you put your Mac Pro out of sleep using BT keyboard or mouse?MacPro 2009 - 8 core, Mac OS X (10.6.2)
Currently Being ModeratedNov 30, 2009 2:43 AM (in response to castelletta)When using the DBT-120 the "Allow Bluetooth devices to wake this computer" option is dimmed in my case.
This DBT-120 solution does not seem to be very stable either -- my machine kernel-panicked already twice at startup (today and a couple of day ago)Mac Pro Quad-Core 2.66 GHz Intel Xeon, Mac OS X (10.6.2)