20378 Views 52 Replies Latest reply: Dec 31, 2010 8:47 AM by rodd
Currently Being ModeratedSep 27, 2009 3:57 PM (in response to Joseph Gomez1)I see this discussion is marked as Answered but can someone tell me how to disable the i-click buying? I don't see any real answer to the question. And I completely agree with many of the responders here that this change was very poor at best and somewhat disturbing about what this might mean for the future of iTunes.
I was a "victim" of an inadvertent purchase but as one responder here says, I was credited back my purchase. I did find it funny though that the Apple responder was obviously not aware of this change as they sent me a support page on finding the shopping cart - which obviously doesn't work in 9.0.X86, Windows XP Pro
Currently Being ModeratedSep 27, 2009 4:01 PM (in response to Joseph Gomez1)Joseph,
You should let Apple know what you think.
MattDual 1.8 GHz G5 2.5 GB RAM/MBP 2.26GHz 2GB RAM/iSight/iPod nano 4g/iPhone 3GS, Mac OS X (10.6), ATI Radeon 9600, Time Capsule, AirPort Express
Currently Being ModeratedSep 27, 2009 4:08 PM (in response to ajahearn)
I see this discussion is marked as Answered but can someone tell me how to disable the i-click buying?
You cannot.MacBook Core 2 Duo, Mac OS X (10.6), Current iPods: 3 Gen Nano 4 gig, 1st gen 16 gig Touch, 2nd Gen 32 gig Touch
Currently Being ModeratedSep 28, 2009 7:24 AM (in response to Huigie)
Got an email from TomTom, 10 Euro discount on a purchase. On the TomTom website I pressed the "buy now" button. In iTunes I was expecting a "cart" where I could add my voucher.
No such luck, after pressing the buy now I immediately bought TomTom.
The very same thing happened to me!
Did you manage to get the order cancelled and to get a refund?
Currently Being ModeratedSep 29, 2009 6:55 AM (in response to Soul of Wit)I'm the original poster and I marked this thread ANSWERED. This is not because I have found a way to turn off 1-click in iTunes 9.
I marked it ANSWERED because I am satisfied that I can avoid accidental purchases and also keep my daughter from purchasing without my password. Read on if you need to know how/why...
1. iTunes requires authentication (your password) to make a purchase (and sometimes for other reasons.)
2. When you login, make sure that "Remember password for purchasing" is not checked.
3. If you leave it unchecked then you are logged in for that session only. As soon as you quit iTunes, you are logged out.
4. You can add to the Wish List without logging in. This assumes that steps 2 & 3 have been done at least once.
5. Accidental purchases are prevented by the forced login. I just have to be careful to login only when I am purchasing and to quit iTunes when I am done.
6. My daughter doesn't know my password. She can add to the wish list and I then control all purchases.iMac Intel C2D, Mac OS X (10.5.8)
Currently Being ModeratedOct 3, 2009 4:34 PM (in response to thewolf)I see the checkbox directly under the password box. I only see it (I think) when I click on a buy link.
For example, I don't see it if I click on my email address (Apple ID) in the upper-right corner of the iTunes Store. Clicking there is one way to see your account info and prompts for password.
EDIT: I see where there could be some confusion caused by my previous post. When I say "login" I'm talking about authentication for the purpose of making a purchase. I'm not talking about Sign In / Sign Out (found in the Store menu.)
Message was edited by: Soul of WitiMac Intel C2D, Mac OS X (10.5.8)
Currently Being ModeratedNov 5, 2009 12:11 AM (in response to Matthew Morgan)Hopefully, everyone who has an issue with the 1-click snafu submits feedback to the URL indicated in this forum; Apple is more likely to respond if they get enough gripes. FWIW, here's my horrible experience(s) that I forwarded to Apple:
In the process of following emailed directions from your support department to update my iTunes library (there's no clear path to get your library back if the Backup HD is unavailable) I upgraded my iTunes software, but didn't read the find print that said somewhere that 1Click purchasing would be activated, and so apparently I inadvertently purchased at least one application, and I only know because i got the one receipt (so far). I think what happened was I made an intentional purchase that was authenticated, then continued my session and forgot that I had already authenticated. I know I probably can't get a refund, but add me to the list of disgruntled customers I found in your discussion groups and all over the web as well. I think we all should ALL get refunds; at the very least, when a customer attempts to make their first purchase after upgrading to the 'new' 1 click purchasing, a little window noting that the purchases would from now on be immediate and binding would have been helpful. I think I should have received a warning to re-authenticate before the final sale was made. I have been using a Mac since probably longer than the lifetime of the person reading this email; I feel like I deserve better, Apple, after the thousands of dollars I have invested, purchasing a new machine every three years for the past 20+: Mac Classic/OS 6.0.7/8 MHz 68000/512 kB ROM/1.4 MB/floppy/2 MB of RAM/40 MB HDiphone and other stuff
Currently Being ModeratedNov 29, 2009 8:54 AM (in response to Soul of Wit)I too want to register my displeasure with the enforced 1-click purchasing. I just bought an app that I was only considering and was expecting the "are you sure button" before the sale was final. Of course that didn't happen and I think this will reduce my app purchases. I don't see a "wish list" button on the app pages.
Currently Being ModeratedNov 29, 2009 10:22 PM (in response to Matthew Morgan)I think you are missing the point of a shopping cart.
I would rather add all my items to the cart - review and remove or upgrade a song version (or in my case ADD more items that go along with the theme of what I am buying that day) BEFORE buying.
Then I can move onto other things rather than spend MORE time scanning through the store.
Like say, read emails or do work or other things.....
Quite frankly, the "wish-list" function will NOT let me buy songs at all.
Example - I had $29 worth of movies and music in the "wish-list".
It would not let me buy it (after 5 attempts and two attempts where I deleted all items and started over).
I went back in and only bought two songs one at a time. So.... Apple is actually loosing money this way in my book. Which is a shame.
Either work on the wish-list feature OR bring back the shopping cart.iMac, Mac OS X (10.6.2)
Currently Being ModeratedDec 17, 2009 7:12 PM (in response to JCByrdman)Well, I am a victim as of tonight. I did NOT have the remember me for future purchases checked. I accidentally hit "Buy" when I went to click "back arrow" due to way the screen was scrolled. Was it my wireless mouse? Did I undershoot? Don't know, all I know is I did NOT want the 25.00 app that I was researching! I have emailed support for a refund, seeing as I stopped the download and deleted it from my downloads, and unchecked "check for downloads". And I provided feedback on the previous mentioned link. I hope they bring the cart back, or at least a "are you sure" pop up. I hope I am not out 26.00 (after tax) bucks!!! Normally I rave about Apple, but this one really upset me.iMac