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Can I turn off 1-click in iTunes 9?

20378 Views 52 Replies Latest reply: Dec 31, 2010 8:47 AM by rodd RSS
  • Joseph Gomez1 Calculating status...
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    Sep 27, 2009 3:45 PM (in response to Matthew Morgan)
    Not even close to the same thing it once was. It used to be a global setting. Now its a drop down.
  • ajahearn Calculating status...
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    Sep 27, 2009 3:57 PM (in response to Joseph Gomez1)
    I see this discussion is marked as Answered but can someone tell me how to disable the i-click buying? I don't see any real answer to the question. And I completely agree with many of the responders here that this change was very poor at best and somewhat disturbing about what this might mean for the future of iTunes.

    I was a "victim" of an inadvertent purchase but as one responder here says, I was credited back my purchase. I did find it funny though that the Apple responder was obviously not aware of this change as they sent me a support page on finding the shopping cart - which obviously doesn't work in 9.0.
    X86, Windows XP Pro
  • Matthew Morgan Level 7 Level 7 (22,420 points)
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    Sep 27, 2009 4:01 PM (in response to Joseph Gomez1)
    Joseph,

    You should let Apple know what you think.

    http://www.apple.com/feedback/itunesapp.html

    Matt
    Dual 1.8 GHz G5 2.5 GB RAM/MBP 2.26GHz 2GB RAM/iSight/iPod nano 4g/iPhone 3GS, Mac OS X (10.6), ATI Radeon 9600, Time Capsule, AirPort Express
  • Meg St._Clair Level 8 Level 8 (37,465 points)
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    Sep 27, 2009 4:08 PM (in response to ajahearn)
    ajahearn wrote:
    I see this discussion is marked as Answered but can someone tell me how to disable the i-click buying?


    You cannot.
    MacBook Core 2 Duo, Mac OS X (10.6), Current iPods: 3 Gen Nano 4 gig, 1st gen 16 gig Touch, 2nd Gen 32 gig Touch
  • Joseph Gomez1 Level 1 Level 1 (0 points)
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    Sep 27, 2009 4:35 PM (in response to Matthew Morgan)
    Thanks, I just did.
  • thewolf Calculating status...
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    Sep 28, 2009 7:24 AM (in response to Huigie)
    Got an email from TomTom, 10 Euro discount on a purchase. On the TomTom website I pressed the "buy now" button. In iTunes I was expecting a "cart" where I could add my voucher.

    No such luck, after pressing the buy now I immediately bought TomTom.

    The very same thing happened to me!

    Did you manage to get the order cancelled and to get a refund?

    Thanks.
  • thewolf Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 2, 2009 1:50 AM (in response to Soul of Wit)
    2. When you login, make sure that "Remember password for purchasing" is not checked.


    I don't see this checkbox, where is it supposed to be?

    Thanks.
  • getRfreakon Calculating status...
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    Nov 5, 2009 12:11 AM (in response to Matthew Morgan)
    Hopefully, everyone who has an issue with the 1-click snafu submits feedback to the URL indicated in this forum; Apple is more likely to respond if they get enough gripes. FWIW, here's my horrible experience(s) that I forwarded to Apple:
    In the process of following emailed directions from your support department to update my iTunes library (there's no clear path to get your library back if the Backup HD is unavailable) I upgraded my iTunes software, but didn't read the find print that said somewhere that 1Click purchasing would be activated, and so apparently I inadvertently purchased at least one application, and I only know because i got the one receipt (so far). I think what happened was I made an intentional purchase that was authenticated, then continued my session and forgot that I had already authenticated. I know I probably can't get a refund, but add me to the list of disgruntled customers I found in your discussion groups and all over the web as well. I think we all should ALL get refunds; at the very least, when a customer attempts to make their first purchase after upgrading to the 'new' 1 click purchasing, a little window noting that the purchases would from now on be immediate and binding would have been helpful. I think I should have received a warning to re-authenticate before the final sale was made. I have been using a Mac since probably longer than the lifetime of the person reading this email; I feel like I deserve better, Apple, after the thousands of dollars I have invested, purchasing a new machine every three years for the past 20+: Mac Classic/OS 6.0.7/8 MHz 68000/512 kB ROM/1.4 MB/floppy/2 MB of RAM/40 MB HD
    iphone and other stuff
  • Tony in Ottawa Level 1 Level 1 (15 points)
    Currently Being Moderated
    Nov 29, 2009 8:54 AM (in response to Soul of Wit)
    I too want to register my displeasure with the enforced 1-click purchasing. I just bought an app that I was only considering and was expecting the "are you sure button" before the sale was final. Of course that didn't happen and I think this will reduce my app purchases. I don't see a "wish list" button on the app pages.
  • JCByrdman Calculating status...
    Currently Being Moderated
    Nov 29, 2009 10:22 PM (in response to Matthew Morgan)
    I think you are missing the point of a shopping cart.
    I would rather add all my items to the cart - review and remove or upgrade a song version (or in my case ADD more items that go along with the theme of what I am buying that day) BEFORE buying.
    Then I can move onto other things rather than spend MORE time scanning through the store.
    Like say, read emails or do work or other things.....

    Quite frankly, the "wish-list" function will NOT let me buy songs at all.
    Example - I had $29 worth of movies and music in the "wish-list".
    It would not let me buy it (after 5 attempts and two attempts where I deleted all items and started over).

    I went back in and only bought two songs one at a time. So.... Apple is actually loosing money this way in my book. Which is a shame.
    Either work on the wish-list feature OR bring back the shopping cart.
    iMac, Mac OS X (10.6.2)
  • Dennis RC Calculating status...
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    Dec 17, 2009 7:12 PM (in response to JCByrdman)
    Well, I am a victim as of tonight. I did NOT have the remember me for future purchases checked. I accidentally hit "Buy" when I went to click "back arrow" due to way the screen was scrolled. Was it my wireless mouse? Did I undershoot? Don't know, all I know is I did NOT want the 25.00 app that I was researching! I have emailed support for a refund, seeing as I stopped the download and deleted it from my downloads, and unchecked "check for downloads". And I provided feedback on the previous mentioned link. I hope they bring the cart back, or at least a "are you sure" pop up. I hope I am not out 26.00 (after tax) bucks!!! Normally I rave about Apple, but this one really upset me.
    iMac
  • Dennis RC Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 17, 2009 7:18 PM (in response to Dennis RC)
    I just tested it. And even if you don't put a check mark in "remember" the second purchase does not make you login again. (bought 2 free apps)
    iMac, Mac OS X (10.4.8)
  • deliciouslions Calculating status...
    Currently Being Moderated
    Feb 10, 2010 7:53 AM (in response to Soul of Wit)
    I just bought myself a prepaid iTunes card / gift card and removed my credit card. This way damage will always be EUR15 at max
    Mac mini, Mac OS X (10.4.11)

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