This discussion is locked
konrinn

Q: can't even log into the desktop

I got a crash or something last night when I opened 2 webpage loading with flash applications, and the system slowed down and then later on can't even get any response.(Still my mouse can move and the screen show the 2 pages without response) I couldn't click the force quit or restart it so I pressed the back button to force switched it off.

After that in this morning when I turn it on again, It stopped at the loading page and couldn't get into the desktop.

I tried several times reboot, and now when I turn it on, a floder button flash on the middle of the screen and I don't know what to do.

Please help thank you so much.


PS: I am not sure what my OS is, it's likely 10.4.(something)

iMac, Mac OS X (10.4.2), with microsoft OS installed

Posted on Dec 6, 2009 9:14 AM

Close

Q: can't even log into the desktop

  • All replies
  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Dec 6, 2009 9:39 AM in response to konrinn
    Level 10 (123,618 points)
    Dec 6, 2009 9:39 AM in response to konrinn
    Hi konrinn, and a warm welcome to the forums!

    Could be many things, we should start with this since it is Disk Problems likely...

    "Try Disk Utility

    1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."

    http://docs.info.apple.com/article.html?artnum=106214

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

    Very Important, how much Free Space is on your Hard Drive first of all?
  • by konrinn,

    konrinn konrinn Dec 7, 2009 7:20 AM in response to BDAqua
    Level 1 (0 points)
    Dec 7, 2009 7:20 AM in response to BDAqua
    Thanks for the reply I will try it later

    Very Important, how much Free Space is on your Hard Drive first of all?


    Quite a lot i think around 300GB left I supose


    And may I ask another question that if I repair the disk, will the original files and date in the disk be gone?

    Thank you again
  • by BDAqua,

    BDAqua BDAqua Dec 7, 2009 9:37 AM in response to konrinn
    Level 10 (123,618 points)
    Dec 7, 2009 9:37 AM in response to konrinn
    will the original files and date in the disk be gone?


    Hopefully not, in fact it should prevent further loss, but it's always possible that with a Hardware problem like RAM or HD going out that it could get worse, most often it'll be better though.
  • by konrinn,

    konrinn konrinn Dec 21, 2009 7:37 AM in response to BDAqua
    Level 1 (0 points)
    Dec 21, 2009 7:37 AM in response to BDAqua
    when i boot my mac up, the disc i put in is ejected...
  • by BDAqua,

    BDAqua BDAqua Dec 21, 2009 9:55 AM in response to konrinn
    Level 10 (123,618 points)
    Dec 21, 2009 9:55 AM in response to konrinn
    Have you tried just this part...

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
  • by konrinn,

    konrinn konrinn Dec 22, 2009 9:45 PM in response to konrinn
    Level 1 (0 points)
    Dec 22, 2009 9:45 PM in response to konrinn
    might just be luck that i can boot it again

    hope it won't crash again