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Gmail freezing... slow script error

10996 Views 29 Replies Latest reply: Jan 13, 2010 6:24 AM by Paul Kingsley RSS
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sarah valiquette Calculating status...
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Jan 7, 2010 8:30 PM
When I tried to log into my gmail around 7am this morning (1/7) my screen froze, I rec'd an error msg saying there was a slow scrip, it gave me the option to hit stop or continue. After attempting both, I ended up force quitting since neither options worked & my gmail was frozen. After emptying my cache, resetting Safari, deleting my history and restarting, my gmail account is still freezing. I'm not sure what else to do. Is anyone experiencing this?

I have a MacBook pro, snow leopard 10.6.2 operating system, Safari 4.0.4.
MacBook Pro, Mac OS X (10.6.2)
  • Carolyn Samit Level 10 Level 10 (84,015 points)
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    Jan 7, 2010 8:40 PM (in response to sarah valiquette)
    HI Sarah and welcome to Apple Discussions...

    Open Keychain Access (Application/Utilities).

    Select Passwords on the left. Then delete the Gmail account on the right. Quit the Keychain Access application and try to log into Gmail. If it still gives you problems...

    From the Safari Menu Bar click Safari / Preferences and select the Security tab.

    Click: Show Cookies

    Delete: mail.oogle.com

    Relaunch Safari and try to logon to GMail.

    Make sure Safari is not running in Rosetta. Right or control click the Safari icon in your Applications folder then click Get Info. In the Get Info window click the black disclosure triangle so it faces down. Where you see Open using Rosetta... make sure that is NOT selected.










    Carolyn
    Intel iMac 2.66 MacBookPro 17 PBookG4, Mac OS X (10.6.2), iPhone 3GS Safari 4.04 17 Intuos Tablet Epson Olympus Airport iPods JBL
  • Patrick F. Calculating status...
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    Jan 7, 2010 8:45 PM (in response to sarah valiquette)
    I have had issues with Safari crashing in GMail [I think its something to do with the GChat] on THREE machines now, my brothers, a friend's, mine, etc.. this seems to not be an isolated issue.
    PowerMac G5 SP 1.8 1st Era:1.5g RAM(8 Slots):PB G4 15'' 1.5ghz Combo 1.5gb RAM, Mac OS X (10.4.5), LaCie 250 Triple Interface Drive, HP 2600N Printer, Netgear Gigabit Switch
  • kathydt Level 1 Level 1 (0 points)
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    Jan 8, 2010 11:09 AM (in response to sarah valiquette)
    I am having the same problem, since yesterday Jan 7 2010. I have safari, my gmail freezes upon opening and I can't do anything. The little wheel spins. I also think there might be a chat issue (I don't use chat) because there is a long list of chat, chat, chat, etc showing on the lower left side. I am not getting an error notice at all.
    I have been able to view my gmail email from my ipod touch.
    ibook
  • Patrick F. Level 4 Level 4 (3,170 points)
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    Jan 8, 2010 2:01 PM (in response to sarah valiquette)
    "When I log into GMail, on the left side of the screen where my GChat is, it says "chat" several times in a vertical column. "

    THIS IS EXACTLY MY ISSUE!
    PowerMac G5 SP 1.8 1st Era:1.5g RAM(8 Slots):PB G4 15'' 1.5ghz Combo 1.5gb RAM, Mac OS X (10.4.5), LaCie 250 Triple Interface Drive, HP 2600N Printer, Netgear Gigabit Switch
  • kfultz Calculating status...
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    Jan 8, 2010 6:33 PM (in response to sarah valiquette)
    I'm having the exact same issue. Has anyone been able to figure out a fix?
  • smezyk Calculating status...
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    Jan 8, 2010 6:38 PM (in response to kfultz)
    I am also having this same problem. Did gmail make some big change 2 days ago?
    macbook
  • thsieh Calculating status...
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    Jan 8, 2010 10:01 PM (in response to sarah valiquette)
    I'm also having this problem and it did not start for me until yesterday, 1/7. I really hope it will be fixed soon.
  • nikspeech44 Calculating status...
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    Jan 9, 2010 7:25 AM (in response to sarah valiquette)
    I am having the same problem for the past several days. I can use my gmail in the basic html but I still cant use gchat or click on anything without the wheel spinning for like 5 min until it tells me I have a slow script. I tried Carolyn suggestions at the top but that didnt work. Did anyone have any success yet?
    MacBook Pro, Mac OS X (10.5.5)
  • nikspeech44 Level 1 Level 1 (0 points)
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    Jan 9, 2010 7:27 AM (in response to Carolyn Samit)
    Carolyn...any other suggestions?
    MacBook Pro, Mac OS X (10.5.5)
  • nikspeech44 Level 1 Level 1 (0 points)
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    Jan 9, 2010 7:31 AM (in response to nikspeech44)
    also im new to this if someone has a helpful answer does it just post in the same forum Im in?
    MacBook Pro, Mac OS X (10.5.5)
  • kristatheo Calculating status...
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    Jan 9, 2010 4:18 PM (in response to sarah valiquette)
    This is also happening to my computer. When I log onto my gmail account, safari automatically freezes and I've noticed the gchat on the left hand side is multiplied. I've had to force quit the computer every time I've tried to log on. I had my brother log onto gmail from his PC and it worked just fine. Please help!
  • Scott in Portland Calculating status...
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    Jan 9, 2010 5:40 PM (in response to sarah valiquette)
    I'm having this same problem...

    "Chat" appears a couple dozen times on the left side of the screen...
    And the color wheels spins and spins and spins, until I Force Quit.
    iMac, Mac OS X (10.6.2)
  • blakelymeg Calculating status...
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    Jan 9, 2010 5:53 PM (in response to sarah valiquette)
    I am having the same problem and it seems from everyone that has posted on here I have been having the problem the longest (since Tuesday 1-5-10).

    I can still access my email using my iPhone, but have had to force quit Safari everytime I have tried to log into my personal gmail account using my computer. I also have a school email account that is run by gmail and have had no trouble logging into that account. Interestingly enough this email account does not have chat capabilities, I believe because it is a school email account it has never had the option.

    I believe that this problem is an issue on random gmail accounts, and am not sure if it is just Mac/Safari users, or if this problem could be happening to some PC users also. Has anyone happened to search any forums for anything other than just Mac/Safari users? I plan on looking into that next.

    Has anyone found a solution to this problem? Also, has anyone tried to contact gmail and received any response?
    MacBook, Mac OS X (10.5.8)
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