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Mail hangs on search

2482 Views 18 Replies Latest reply: Mar 15, 2010 7:15 PM by peteratomic RSS
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MandolinsRock Level 1 Level 1 (0 points)
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Jan 8, 2010 6:47 AM
All,

I am having continual problems with Mail hanging on a search. I have to force quit to get out of it. Happens several times a day. When I restart the program, if I run the same search it hangs again. But if I first change the mailbox and do some other things, then it seems to run the search OK (usually).

Ideas? Bug in the program? Do others have this problem?

MandolinsRock
Macbook Pro 15 inch, Mac OS X (10.6.2), 256 GB SSD
  • Ernie Stamper Level 8 Level 8 (37,455 points)
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    Jan 8, 2010 7:17 AM (in response to MandolinsRock)
    Is this with POP or IMAP accounts, or both?

    Do you know how large your principal mailboxes might be?

    Ernie
    Mac Pro 8 Core, iBook, and QS G4 867, Mac OS X (10.6.2), 10.5.8, 10.4.11, Aperture 2, FCS3
  • Ernie Stamper Level 8 Level 8 (37,455 points)
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    Jan 8, 2010 8:07 AM (in response to MandolinsRock)
    In the Finder, open Home/Library/Mail/the POP account folder for this one account. In the POP account folder control-click on INBOX.mbox folder and choose Get Info. How large is it? If you open the INBOX.mbox folder, does it have more than one Info.plist file and one Messages folder and one Attachments folder? Same questions about the Sent Messages.mbox folder, also?

    Ernie
    Mac Pro 8 Core, iBook, and QS G4 867, Mac OS X (10.6.2), 10.5.8, 10.4.11, Aperture 2, FCS3
  • Ernie Stamper Level 8 Level 8 (37,455 points)
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    Jan 8, 2010 10:40 AM (in response to MandolinsRock)
    Mike,

    Size you report should NOT be a concern -- individual mailboxes (xxxx.mbox folders) can work if below 2 GB.

    Does it react the same whether the search is, say, on a From or Subject versus Entire Message?

    Ernie
    Mac Pro 8 Core, iBook, and QS G4 867, Mac OS X (10.6.2), 10.5.8, 10.4.11, Aperture 2, FCS3
  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Jan 8, 2010 10:53 AM (in response to MandolinsRock)
    Mike,

    Do you always have plenty of free space on your hard drive, or if partitioned, on the boot partition?

    Ernie
    Mac Pro 8 Core, iBook, and QS G4 867, Mac OS X (10.6.2), 10.5.8, 10.4.11, Aperture 2, FCS3
  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Jan 8, 2010 3:37 PM (in response to MandolinsRock)
    Another question I should have asked is whether you see any trouble when using a Spotlight search?

    With Mail open, click on Mail in the menubar and choose About Mail -- what version and build is indicated?

    Ernie
    Mac Pro 8 Core, iBook, and QS G4 867, Mac OS X (10.6.2), 10.5.8, 10.4.11, Aperture 2, FCS3
  • Peter Stricker1 Level 1 Level 1 (0 points)
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    Jan 24, 2010 5:06 PM (in response to MandolinsRock)
    I've had this problem since installing Snow Leopard
    Do you have a solution? I am using a MacPro3,2 with plenty of disk space

    Many thanks
    MacPro3,2 2xQuad-Core Xeon, Mac OS X (10.6.2), Mail 4.2, 6 GB RAM, 320 GB HD + 2 other drives
  • apmapm Calculating status...
    Currently Being Moderated
    Feb 6, 2010 11:05 AM (in response to MandolinsRock)
    I am having this problem too, just since updating to Snow Leopard. Mail worked okay to begin with, and works fine otherwise, but for some time now searches of the "To" field have caused the program to hang. Now, however, it's got more snarled up: whenever I start Mail and try to do a search, it "sticks" on the "To" field and I can't get it to search anything else. It just hangs immediately on typing a character in the search form.
    MacBook Pro, Mac OS X (10.6.2)
  • ark-1 Level 1 Level 1 (0 points)
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    Feb 6, 2010 11:10 AM (in response to MandolinsRock)
    I'm having the same problem - its driving me nuts! Seemed to have happened spontaneously. Icon keeps going round and round. I've checked the Preferences, and all the settings - they seem fine. Its only one of many accounts - that I have with gmail. Anyone?
    iMac 2.66 GHz 20", Mac OS X (10.6)
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