Gully

Q: MacBook Battery Won't Charge...Get "Not Charging"

Hi all...did an SMC Reset...didn't work...reseated the batter, etc. When I plug in the mag, it is constantly green but the laptop cannot run without power cable and I get the "Not Charging" near the top.

Anyone have new info on this...frustrated...battery is just over a year old.

iMac 20" Intel (Early 2006); PowerBook Pro 17", MacBook, iPhone 2G, iPhone 3G, Mac OS X (10.5.4)

Posted on Mar 25, 2009 8:20 PM

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Q: MacBook Battery Won't Charge...Get "Not Charging"

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  • by jacks_away,

    jacks_away jacks_away Jan 4, 2010 3:31 AM in response to Gully
    Level 1 (0 points)
    Jan 4, 2010 3:31 AM in response to Gully
    My mac isn't even 2 years old and I've had to replace 2 chargers and now it looks like the battery died - same as all the other stories here. It was working fine until I didn't use it for 1 week now it won't charge or work without being plugged into the wall. Sick of crappy apple hardware.

    Battery Information:

    Model Information:
    Serial Number: SMP-ASMB016-3887-c08
    Manufacturer: SMP
    Device name: ASMB016
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0200
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 0
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 224
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 8595
  • by eddy kestemont,

    eddy kestemont eddy kestemont Jan 6, 2010 7:41 AM in response to grover99
    Level 2 (488 points)
    Jan 6, 2010 7:41 AM in response to grover99
    As I mentioned on an other thread, same problem. Computer left for one week asleep. Battery which was working for 2-3 hours will not charge anymore. Cycle count is high but this sudden behavior is certainly not normal.
    Under Leopard Snow 10.6.2, these are the data

    Informations de la batterie :

    Informations sur le modèle :
    Fabricant : DP
    Nom de l’appareil : : ASMB013
    Pack Lot Code : 0001
    PCB Lot Code : 0000
    Version du programme interne : 0102
    Révision du matériel : 0300
    Révision de pile : 0100
    Informations sur la charge :
    Charge restante (mAh) : 0
    Charge complète : Non
    En cours de chargement : Non
    Capacité de charge complète (mAh) : 0
    Informations sur la santé :
    Comptage de cycles : 382
    Conditions : Remplacer maintenant
    Batterie installée : Oui
    Intensité de courant (mA) : -1
    Tension (mV) : 6041

    Tried to install Battery Update 1.4. Didn't work. Copied the BatteryUpdater.bundle from Leopard to /System/Library/SystemConfiguration but this didn't change anything
    Battery not in charge; Replace battery...

    Owing to the number of cycles, that's the way I will go.

    Anyway I find it quite strange.
  • by lightwing,

    lightwing lightwing Jan 6, 2010 4:18 PM in response to Gully
    Level 1 (0 points)
    Jan 6, 2010 4:18 PM in response to Gully
    Hi all,

    Just recently, I had the same problem as you all have. I left my Macbook unused for two weeks, and couldn't turn it on unless plugged to the wall. I was very frustrated because I bought it from my mother's friend only 2 months ago, and it was my first mac. So I took an appointment at the Genius Bar right away.

    I went to the Apple store today, and the Genius said the battery is defective and that the Macbook has a prolonged warranty. She replaced the battery with a new one -- with no charges. Thank goodness.

    The Macbook I own is the Black Macbook from early '08.

    I hope you will be able to get yours replaced too. Good luck.
  • by Samerson,

    Samerson Samerson Jan 7, 2010 4:47 PM in response to eddy kestemont
    Level 1 (0 points)
    Jan 7, 2010 4:47 PM in response to eddy kestemont
    I have exactly the same battery issue as everyone mentions in that thread.
    My battery stopped working after a few weeks asleep mode. It could last at least 3h just before that problem and it was pretty new as Apple already exchanged it in september 2008 as part of the replacement program.
    I use my macbook as a 2nd machine of my iMac, so not often, that's why the battery had only 67 cycles since september 2008 !
    It seems all the defective batteries are either identied as ASMB013 or ASMB016. 2 bad series ???

    Went to the Apple Store in Le Louvre today : my laptop (august 2006) is out of warranty and the replaced battery provided by Apple (september 2008) is considered as a "repair part", so warranty is only valid for 3 months (expired december 2008) ... The guy at the Genius Bar proposed me 2 options :
    - get a new one from the bar at 92 euros, but warranty limited to 3 months
    - get a new one from the store at 139 euros, with a 1 one warranty

    I didn't buy any as I'm pretty convinced my battery is part of a defective serie and Apple should extend their replacement program
    /Sam

    Informations de la batterie :

    Informations sur le modèle :
    Nº de série : DP-ASMB016-38f8-ba2
    Fabricant : DP
    Nom de l’appareil : : ASMB016
    Pack Lot Code : 0002
    PCB Lot Code : 0000
    Version du programme interne : 0110
    Révision du matériel : 0500
    Révision de pile : 0102
    Informations sur la charge :
    Charge restante (mAh) : 0
    Charge complète : Non
    En cours de chargement : Non
    Capacité de charge complète (mAh) : 0
    Informations sur la santé :
    Comptage de cycles : 67
    Conditions : Vérifiez la batterie.
    Batterie installée : Oui
    Intensité de courant (mA) : 39
    Tension (mV) : 3929
  • by Aislante,

    Aislante Aislante Jan 13, 2010 11:53 AM in response to jacks_away
    Level 1 (0 points)
    Jan 13, 2010 11:53 AM in response to jacks_away
    Same problem here.
    Left my MacBook unused for 2 weeks, came back and now it's "not charging". Tried several fixes from support, none brought any improvement.

    Bought new, I've had it 1 year 2 months max. Cicle count 222.

    Model Information:
    Serial Number: SMP-ASMB016-3946-103e
    Manufacturer: SMP
    Device name: ASMB016
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0200
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 0
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4882
    Health Information:
    Cycle count: 222
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 12363

    Thanks for posting, you've given me hope. This battery, and overall behavior (no response from apple) is plain wrong.

    I hope apple gets it right. I like the products but this would easily be enough to buy non-mac next time.

    I'll try my luck at an "authorized service center" (Louvre's a bit far).

    PS: why is this tread displayed as "This question is answered."? Looks like many still have issues. Ok, maybe for original poster is ok?
  • by shardlojik,

    shardlojik shardlojik Jan 25, 2010 5:42 AM in response to shardlojik
    Level 1 (15 points)
    Jan 25, 2010 5:42 AM in response to shardlojik
    A belated follow-up to my post. Took the MacBook to the Apple Store (Regent St, London) and talked to a Genius. I explained the problem, he booted from a handy diag USB and said the battery was (I think) in deep sleep mode... ie dead. The only solution would be to buy a new battery at around £100.

    I tried to argue the point that perfectly good batteries should not just commit suicide after a week, but he countered with the fact that the user manual says that if you are going to "store your MacBook for an extended amount of time" then you should remove the battery. To be honest, I don't call a week an "extended amount of time"!

    On a parting note, I did ask if the battery would have been replaced if I'd had Apple Care and he said no...
  • by maitane,

    maitane maitane Jan 26, 2010 8:08 AM in response to Ramogens
    Level 1 (0 points)
    Jan 26, 2010 8:08 AM in response to Ramogens
    Me too, I am really disapointed because is not normal that so many people have the same problem!!!!!! also my mackbook is out of support (1 year and ONE MONTH) and they told me the normal life is 300 cycles!!! what?!! and my battery is 200. It worked normally before having it sleeping for one night!!
    It is not normal I want to make a complain but HOw???'
  • by maitane,

    maitane maitane Jan 28, 2010 12:58 PM in response to Ramogens
    Level 1 (0 points)
    Jan 28, 2010 12:58 PM in response to Ramogens
    I do think this is a BUG or a manufacturing defect for sure. I have the same problem!! is not fair
  • by iMartek,

    iMartek iMartek Jan 31, 2010 2:34 PM in response to maitane
    Level 1 (0 points)
    Jan 31, 2010 2:34 PM in response to maitane
    same here

    Battery Information:

    Model Information:
    Device name: ASMB016
    Pack Lot Code: 0002
    PCB Lot Code: 0000
    Firmware Version: 102a
    Hardware Revision: 0500
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 0
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 439
    Condition: Replace Now
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 8741

    battery died after a weekend of sleep.. as colleagues in company had similar problems earlier with same models of macbook I even re calibrated battery every two months as mentioned in help.

    customer care here I come....

    any info regarding battery update for SnowL?
  • by PluckeyDuck,

    PluckeyDuck PluckeyDuck Feb 1, 2010 12:21 PM in response to Gully
    Level 1 (5 points)
    Feb 1, 2010 12:21 PM in response to Gully
    Model Information:
    Serial Number: SMP-ASMB016-3924-ffa
    Manufacturer: SMP
    Device name: ASMB016
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0200
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 0
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 125
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 5347

    Like almost everyone else, my battery has suddenly given out on me. I went on vacation for two weeks and did not take my beloved macbook with me. Now my battery display says "battery is not charging" and I have to have my macbook plugged in for it to work. I have tried using different outlets around the house, and different magsafe adapters (with and without the extender), but it doesn't help. I have an appointment tomorrow at the Genius Bar, I hope they will replace the battery. It is quite obvious that everyone is having the same problem with the same device numbers.
  • by Johnny082008,

    Johnny082008 Johnny082008 Feb 4, 2010 11:58 AM in response to jacks_away
    Level 1 (0 points)
    Feb 4, 2010 11:58 AM in response to jacks_away
    im having the same problem my macbook would charge last night now it wont

    Model Information:
    Serial Number: DP-ASMB016-38b4-54f5
    Manufacturer: DP
    Device name: ASMB016
    Pack Lot Code: 0002
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 1072
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4560
    Health Information:
    Cycle count: 209
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): -1260
    Voltage (mV): 11029
  • by Glove69,

    Glove69 Glove69 Feb 8, 2010 12:33 PM in response to Gully
    Level 1 (0 points)
    Feb 8, 2010 12:33 PM in response to Gully
    its a hardware issue. when you take the battery out its the gold pins that connect to the mainboard. the part is $12.50 but apple wont sell you the part they charge you 85.00 for 30 min of labor. this is how they rape you for your money.
  • by negoleo,

    negoleo negoleo Feb 14, 2010 6:09 PM in response to Ramogens
    Level 1 (0 points)
    Feb 14, 2010 6:09 PM in response to Ramogens
    hi ! does anyone know something about these " replace battery ".
    Its safe ? if it works, why should i buy another apple battery if they just last for an year ?
    does anyone knows if its a safe battery ?

    thanks

    Leo
  • by Alexzzz,

    Alexzzz Alexzzz Feb 17, 2010 2:09 PM in response to negoleo
    Level 1 (0 points)
    Feb 17, 2010 2:09 PM in response to negoleo
    Seems like every other MacBook has battery problems, I have the same problem, a two year old MacBook that has a battery that doesn't charge. Seems like Apple put more emphasis on design than engineering products that work for more than two years.
  • by SpAM_CAN,

    SpAM_CAN SpAM_CAN Feb 20, 2010 11:58 AM in response to Gully
    Level 1 (0 points)
    Feb 20, 2010 11:58 AM in response to Gully
    I actually don't think many of these are the fault of the battery.
    I have almost identical stats, and yet I still won't charge after swapping the MagSafe charger and the battery itself (thank god for BTEC Media MacBooks :P)

    The battery worked fine in another MacBook with both my charger and another charger, and the charger worked in another MacBook with both my battery and another battery. I am certain it is the charging circuit that is faulty.

    Model Information:
    Serial Number: DP-ASMB016-38d4-2fc0
    Manufacturer: DP
    Device name: ASMB016
    Pack Lot Code: 0002
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0200
    Charge Information:
    Charge remaining (mAh): 1744
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4821
    Health Information:
    Cycle count: 53
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 11529

    Don't be fooled by the cycle count, I was allowed to swap the batteries over for a while.
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