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Can't Sync Photos on iPhone

9244 Views 20 Replies Latest reply: May 12, 2010 5:37 PM by vonstermom RSS
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GDMACK Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 6, 2009 8:41 AM
Using my iPhone 3G for 18 months no problems, even synching photos. Just got a new iMac and went to sync, and now my Photos won't sync. When I try, it just sits there saying, "Synching iPhone" for hours, even if only trying to upload 1 photo. What gives? How can I get photos onto my iPhone?
IPhone 3GS, Mac OS X (10.5.3), Latest iTunes version and latest iPhone OS version
  • Ingo2711 Level 6 Level 6 (16,815 points)
    Currently Being Moderated
    Dec 7, 2009 11:05 PM (in response to GDMACK)
    Did you already try to delete the photo cache folder? http://support.apple.com/kb/TS1314
    MBP 17'' 2,16GHz, Mac OS X (10.6.1), ipod 5G, iPhone3G 16GB, ipod touch 2ndGen
  • Mike Osborn Level 4 Level 4 (1,205 points)
    Currently Being Moderated
    Dec 17, 2009 8:34 AM (in response to GDMACK)
    I guess you'd need to know that iPhoto recognizes your iPhone first of all. Does it appear in the source column in iPhoto?

    Second, if it does appear there, many of us have suffered with a bug in the latest iPhoto in that it won't sync photos if you have slideshows with music in iPhoto. There's a bug, I guess, in that some music-enabled slideshows that contain non-standard characters in the filename will cause this problem.

    I just fixed my sync issue by deleting several slideshows and then disabling music in the rest of them.

    Maybe this will help you!
    3.06GHz Alum iMac; iPod 80GB Classic; Epson RX680 AIO; iPhone 3Gs 32GB, Mac OS X (10.6.2), 4GB RAM
  • Johnnie B. Goode Level 1 Level 1 (45 points)
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    Jan 10, 2010 6:15 PM (in response to Mike Osborn)
    I had this problem as well. This http://support.apple.com/kb/TS1314 solved it.
    Apple MacBook (160gb), Mac OS X (10.6), iPhone 3G - OS 3.1.2
  • DenisD Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 12, 2010 1:34 PM (in response to GDMACK)
    I had this same problem on XP. But I seem to have managed to fix it, though I don't really know why it did.

    XP sees the Iphone as a camera device. I opened explorer and right clicked on the iphone. Select "Properties" and under actions, enable save pictures. Point it to the folder that I tunes it trying to sync to. Apply this change. Then disconnect and reconnect the iphone. (I had I tunes running at the time). When the iphone is reconnected XP will automatically save your photo library to the desired directory. (I was happy with just this). However when I next synced the phone ITunes roared into life and synced all the photo's!! I have tested two way additions and deletions an Itunes photo sync now works perfectly. Can't explain it but it works!!

    D
    IPhone 3G S 32(GB), iPhone OS 3.1.2, XP
  • Elvin77 Calculating status...
    Currently Being Moderated
    Jan 13, 2010 5:33 PM (in response to GDMACK)
    OK I'm really stuck. I tried http://support.apple.com/kb/TS1314 a couple of times and I still cannot get photo's to synch. I do not have any slideshows at all in iPhoto but still no luck.

    Any suggestions?
    iMac, Mac OS X (10.6.2)
  • Elvin77 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 13, 2010 6:50 PM (in response to Elvin77)
    So far I have tried deleting the ipod photo cache (both in pictures and iphoto library DB). I have reset my sync services and rebuilt my iphoto library per the other suggestions I have seen on these boards. Still I cannot get any pictures to synch from my mac to my iphone from iphoto or any other folder.

    Any suggestions?
    iMac, Mac OS X (10.6.2)
  • Johnnie B. Goode Level 1 Level 1 (45 points)
    Currently Being Moderated
    Jan 14, 2010 2:30 PM (in response to Elvin77)
    Have you tried syncing without attempting to sync photos at all? If you can, your photo album is definitely the problem. If you can't, your problem lies elsewhere.
    Apple MacBook (160gb), Mac OS X (10.6), iPhone 3G - OS 3.1.2
  • Rodney Parker Level 1 Level 1 (125 points)
    Currently Being Moderated
    Jan 14, 2010 11:06 PM (in response to GDMACK)
    Yep, there's a problem with the synch for photos. All of sudden with both my 3Gs and my wife's 3G. Tried all of the suggestions and deleted the iPod cache. No luck! Any suggestions would be helpful. In the process of trying to redownload iTunes 9. WIll let you know if that works.
    MacPro2X3 GHZ Quad Intel/xenon,Power G4 DP 450, Mac OS X (10.6.2), 15 G/30 G hardrives, 2 second generation iPods
  • Andy Murphy2 Calculating status...
    Currently Being Moderated
    Jan 19, 2010 3:05 PM (in response to GDMACK)
    I was in the same position (5mins ago!). Working one day, not the next.

    I don't use iPhoto, just sync from some folders. So it's not iPhoto related.

    Had deleted the cache files, checked and unchecked photo syncing in all combinations and nothing forced it to start syncing photos again.

    Then literally as I was typing this I thought "check free space on the iPhone".

    250Mb free. Photos are 132Mb.

    So I think, free up some more space. Uncheck sync movies (deleted 1.2Gb).

    Lo, photos now start syncing. All done.

    Next, recheck sync Movies. Yep, it goes back on the iPhone.

    Add some more photos into my syncing folder? Didn't work, and moreover deleted all the photos again!

    Remove the movie, puts the photos back on.

    Smaller movie? All works fine.

    So in my case it looks like it's lack of free space on the iPhone. iTunes reports plenty of free space, but you can't use it all. No messages to say there's not enough room or anything.

    Bit odd, but glad I know what needs to be done.
  • TheJuggla17 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 31, 2010 4:48 PM (in response to Ingo2711)
    Thank You! For the last couple of weeks I've been racking my brain trying to figure out what was wrong. For the last few days I've been loading pictures from a folder and even that started to give me the same problem.
    2008 iMac 20in, 32gb Black iPhone 3GS, Purple iMac G3, Mac OS X (10.6.1)
  • TheJuggla17 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 31, 2010 4:55 PM (in response to GDMACK)
    UPDATE!

    I just figured out what was causing this problem for me. I use a application called "CleanMyMac" and one of privileged options is to clean your iPod Photo Cache. I never had this problem until I started using this Application. Be warned if you are using this as well and make sure you uncheck that option.

    Once again thank you for the help, I hope I've helped as well.
    iMac 20in, 12in Macbook and iMac G3 Purple, Mac OS X (10.6.1)
  • LEO4HIM Calculating status...
    Currently Being Moderated
    Feb 1, 2010 11:28 AM (in response to TheJuggla17)
    I also use CleanMyMac. I unchecked the iPod Photo Cache however I am still unable to sync my photos. The error it gives me says, "The iPhone "myiphonename" cannot be synced. The required file cannot be found." Any thoughts?
    iMac G5 w/insight, Mac OS X (10.4.11)
  • TheJuggla17 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 1, 2010 8:19 PM (in response to LEO4HIM)
    http://support.apple.com/kb/TS1314

    Try that it worked for me.

    ~fin~
    iMac 20in, 12in Macbook and iMac G3 Purple, Mac OS X (10.6.1)
  • LEO4HIM Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 2, 2010 11:24 AM (in response to TheJuggla17)
    That worked for me! Thanks! Is that something I will have to do every once in a while or is it a one time deal?

    Thanks again...

    Chad
    iMac G5 w/insight, Mac OS X (10.4.11)
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