Skip navigation
This discussion is archived

No updates currently available....BUT there are

11898 Views 17 Replies Latest reply: Jul 21, 2010 4:39 PM by Huacanacha RSS
1 2 Previous Next
kw83028 Level 1 Level 1 (5 points)
Currently Being Moderated
Jan 6, 2010 7:40 AM
Background info: Got my MBP a week ago. Switched iTunes over to it instead of my old pc. No problems switching. Everything seemed to work fine..... I have an iPhone also.

Now, the app store shows there are updates available. I know for a fact there are updates available for my iPhone apps. When I click on the app updates in my library it then says: "Kevin (****@yahoo.com) has no updates currently available. To check for updates for another account, sign into that account."

I haven't tried to purchase anything from the store since the transfer to the MBP..

Any Ideas??

Thanks
Kevin
MacBook Pro, Mac OS X (10.6.2)
  • Loren Ryter Level 2 Level 2 (495 points)
    Currently Being Moderated
    Jan 18, 2010 7:53 AM (in response to kw83028)
    Same issue, not even switching to new computer. I had 3 updates that I never updated, and now when I check for updates (of iPhone apps) it says none available. Has said this for 2-3 days now. I know for a fact there at at least 3 newer. I tried logging out of the store (Store menu) and logging back in, with same results.

    see here:
    http://discussions.apple.com/thread.jspa?threadID=2303477
    MacPro, iPhone OS 3.0, iTunes 9.02; OS X 10.6.2
  • Bill Benson Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 18, 2010 9:21 AM (in response to Loren Ryter)
    same issue here too. FWIW, this problem started shortly after my mobileme account was automatically renewed. Same problem also on a different and older iMac with iTunes synced to another Touch, so I think the problem is with the account itself. Does anyone know how to contact Apple about this?
    iMac aluminum, iTunes 9.0.2, iPod Touch 2G, Mac OS X (10.6.2)
  • Bill Benson Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 18, 2010 4:59 PM (in response to Bill Benson)
    The problem just went away as mysteriously as it came. Hope others equally fortunate.
    iMac aluminum, iTunes 9.0.2, iPod Touch 2G, Mac OS X (10.6.2)
  • rootdr Level 1 Level 1 (50 points)
    Currently Being Moderated
    Apr 9, 2010 6:40 AM (in response to kw83028)
    Bump - having same issue trying to update iPhone apps. "Blah blah currently has no updates available. Try signing in with another account." Yet, in the background the app still downloads???
    Any ideas?

    iTunes 9.1
    Mac OS X 10.6.3
    8-core MacPro, MacBook Air, 17" MacBook Pro, Mac OS X (10.6.3)
  • Rothgarr Level 1 Level 1 (65 points)
    Currently Being Moderated
    Apr 11, 2010 4:41 AM (in response to rootdr)
    Same here. I have 82 updates and trying to "update all" fails every time. When I try to do them individually it tells me my account has no updates (even though it downloads in the background). But it takes a series of clicks to do each one and I have 86 updates available...)
    Mac Pro (8 cores/16GB RAM), MacBook, MacBook Pro, iMac, iPhone, Mac OS X (10.4)
  • Jonathan_L Calculating status...
    Currently Being Moderated
    Apr 23, 2010 5:26 PM (in response to kw83028)
    Just want to chime in and complain about the same issue. This is my second experience with it. You can update from your iPhone and then transfer the purchases from it for a temporary fix, but it seems the problem resurfaces once new updates are "available."
    iPhone, iPhone OS 3.0
  • Fr Peter Calculating status...
    Currently Being Moderated
    Apr 28, 2010 2:21 PM (in response to kw83028)
    I have the same problem ... 10 updates available according to iTunes, but none according to the store. I too have recently renewed MobileMe, though that was about a month ago and this problem is just a few days old. Have just updated to ITunes 9.1.1 but this seems to make no difference at all.
    Logged in and out. Next I'll try rebooting the Mac ...
    iMac intel 4 GB Ram, Mac OS X (10.6.3), iphone 3GS, iPad
  • Fr Peter Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 29, 2010 2:15 AM (in response to kw83028)
    I found an solution - which worked for me, anyway.
    Running iTunes, logout. The badge showing the number of updates available disappears.
    Then go to Apps (it lists all your apps) and click the link at the bottom right to check for updates.
    You will then be asked for your apple ID and password.
    Entering them finds the available updates and allows you to download them.

    !
    iMac intel 4 GB Ram, Mac OS X (10.6.3), iphone 3GS, iPad
  • Mitch1984 Calculating status...
    Currently Being Moderated
    May 9, 2010 12:05 PM (in response to kw83028)
    Hey I worked it out, if you have shared an app from say your wife or something by using Home Sharing, you will need to sign out as you and sign in as her on your mac/pc and then press check for updates.
    iMac Core Duo 17", Mac OS X (10.5.7)
  • Dancin\' Brook Calculating status...
    Currently Being Moderated
    Jun 17, 2010 9:34 AM (in response to Mitch1984)
    Mitch1984 wrote:
    Hey I worked it out, if you have shared an app from say your wife or something by using Home Sharing, you will need to sign out as you and sign in as her on your mac/pc and then press check for updates.


    Yep, this is where my extra updates were hiding. I too listed 4 available in the badge but none when I went to update (though 4 still remained in the badge). I logged out then in as my son and sure enough, there were 4 apps there that were in need of updating. Not sure how/why my son got these into my iTunes, and it seems like Apple ought to be friendlier when dealing with these apps hiding behind the current user.
    MacBook Pro (♥ it), iMac G5 (♥ it 2) and old iBook G3 (♥ it 3; in order) but bes, Mac OS X (10.6.3), 10.5.8 on iMac and 10.4.11 (on the iBook)
  • smartov Calculating status...
    Currently Being Moderated
    Jun 22, 2010 10:57 PM (in response to kw83028)
    Logging out and logging back did not help me. After clicking 'check for updates' and logging in a dialog window opened saying there are updates for my apps but when I clicked 'View Updates' it just brought me to the same page saying "XYZ has no updates available"
    Mac Book Pro 15 unib., Mac OS X (10.6.4)
  • faruge Calculating status...
    Currently Being Moderated
    Jul 20, 2010 8:08 AM (in response to kw83028)
    I've had the same problem. I recently moved back to Australia after living in the UK. When I moved to Australia I updated my iTunes account with new the details including a new credit card. That meant the purchases I made with my old UK credit wont allow me to update.

    In order to be able to see the apps that are available for update I've had to revert to my old UK details including the credit card.

    Is it possible to have 2 accounts? This seems totally stupid in the grand scheme of things.

    Darryn
    macbook pro, Mac OS X (10.6.4)
  • Huacanacha Calculating status...
    Currently Being Moderated
    Jul 20, 2010 2:29 PM (in response to faruge)
    .
  • Huacanacha Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 20, 2010 2:30 PM (in response to faruge)
    Same thing with me, changing countries after I moved from Australia to the US has broken iTunes app updates. In the Apps section it says there are updates available, then go to view updates and given the same line "<user> has no updates currently available" etc. I haven't tried reverting to Aus & old credit card to test if that 'fixes' it, as this is not a reasonable solution for me. It also happens for Apps I have purchased after I changed to the US store (I'm sure I downloaded iBooks after changing). I had thought maybe it was a timezone issue... iTunes first checks AU store, then when it goes to download Apps it's a day earlier in the US and they're not posted yet (but that doesn't really make sense as there's no reason to artificially delay update availability).

    My workaround: If I look for updates directly on my iPhone it works fine. Not really an acceptable workaround as I prefer to manage all my apps through iTunes... and it should just work properly anyway.

    Please Apple look into a fix for this frustrating iTunes bug!

    -- iTunes 9.2.1 on OS/X, iPhone 3G with iOS 4
1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.