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New iMac 27inch screen flickering/tearing/shutoff

453930 Views 4,486 Replies Latest reply: Feb 9, 2010 6:59 AM by Brett L RSS
  • mujanast Calculating status...
    Currently Being Moderated
    Jan 22, 2010 5:50 AM (in response to MistaSmiff)
    Some seem to have hopes when next week there's a "press meeting" from Apple (introduction new products?...iSlate??..tablet?).
    I sure hope that one or two questions will be asked considering the iMac problems.
    iMac, Mac OS X (10.6.2)
  • spurv2 Level 1 Level 1 (0 points)
    Just talked to Apple.
    My replacement i7 iMac (originally scheduled for delivery january 14th, then changed to january 21st), has now been delayed for the 3rd time. This time its been scheduled for delivery on january 28th, arriving somewhere around february 4th.
    I asked if the problems with the iMacs had been resolved. She said they had, and the new iMacs are all fine.
  • Eric Fauque Level 3 Level 3 (985 points)
    Currently Being Moderated
    Jan 22, 2010 6:25 AM (in response to ady-baby)
    Thanks for that info Ady-baby.



    MistaSmiff was also told by someone at tech support that the problem was solved.

    But I think that we will never know for sure if this is real until Apple issues a statement saying it as found the cause and fixed the problem.



    Until then, one can only hope to get a good unit when going for an replacement.

    Many users here have been told that there replacement units would be Ok and then receive an other faulty unit.
    27" imac C2D, Mac OS X (10.6.2)
  • Gille_Belgium Calculating status...
    Currently Being Moderated
    Jan 22, 2010 8:31 AM (in response to spurv2)
    Euh.. they've said to me (an apple technician) that the flicker en blackoutproblem is NOT fixed yet, and that they are working on it.
    imac c2d 27 8gb, Mac OS X (10.6.2)
  • ChicoMac Calculating status...
    Gille_Belgium wrote:
    Euh.. they've said to me (an apple technician) that the flicker en blackoutproblem is NOT fixed yet, and that they are working on it.


    When did they say that?
    iMac 24' 2.16GHz Core 2 Duo - 3GB RAM, Mac OS X (10.6.2)
  • atlatnesiti Level 1 Level 1 (5 points)
    Sorry to disappoint you all, but my week 47 i7 iMac received in mid November is still going strong
    No flicker
    No Yellow tinge
    No dead pixels (screen and camera)

    PERFECT!
  • faxao Level 1 Level 1 (0 points)
    We are EXTREMELY happy for you but we would very much appreciate if you do not keep on repeating the same story on and on and on and on...... thanks
    iMac 3.06GHz Penryn, Mac OS X (10.6.2)
  • vintagehero Level 2 Level 2 (290 points)
    @atlatnesiti

    There is nobody on this form thread that would be disappointed in learning there are problem free iMacs out there. We all want one and are waiting for more positive reports before we purchase again or send our iMacs in for another repair.

    If your intent is to post snarky self serving remarks please go away.
    MacBook Air, Mac OS X (10.6.2)
  • Eric Fauque Level 3 Level 3 (985 points)
    My point exactly Gille!



    Different responses from different service people!

    That's not a confirmed solution.



    Until there is an official confirmation of a solution, we are left hoping that we will get a good unit when we go for a replacement.
    27" imac C2D, Mac OS X (10.6.2)
  • Reinfield Calculating status...
    I visited the Apple store in Charlotte, NC this week.
    Staffer had the gall to tell me he had NOT heard anything about the worldwide iMac flicker debacle. Even as a returned 27" sat on the Genius bar from a replacement swap! LOL.
    iMac 27, Mac OS X (10.6.2)
  • Dino1956 Level 1 Level 1 (40 points)
    Forget it! There's no taking to the guy. He posted that he was not posting again several times & keeps on coming back. He has no friends! He's lonely. But instead of trying to help & make some friends, instead he brags about his so called perfect iMac to tries to shove it in our face. He's very immature. He claimed I couldn't read once, but he needs to use spell check. In the post where he claimed I could not read, there were 3 misspelled words.
    Mac Mini 1.83 Intel Core 2Duo 2GB Ram, Mac OS X (10.6.2)
  • atlatnesiti Level 1 Level 1 (5 points)
    vintagehero wrote:
    @atlatnesiti

    There is nobody on this form thread that would be disappointed in learning there are problem free iMacs out there. We all want one and are waiting for more positive reports before we purchase again or send our iMacs in for another repair.

    If your intent is to post snarky self serving remarks please go away.

    Simple solution - Get It fixed or replaced
  • smooshy Calculating status...
    What is the recommended course of action. As stated before, I just got my week 2 imac a week ago and got the flicker yesterday. Should I open a case with support, go to the apple store? I can't really afford to send it back and wait 3 weeks for a replacement since I've got a business to run. Is it a good idea to open a case now and wait to send it back until the problem is really fixed or just wait until the problem is fixed to open a case?

    Thanks for your feedback.
    iMac 27" (late 2009), Mac OS X (10.6.2)
  • vintagehero Level 2 Level 2 (290 points)
    In my previous post I let the group know that my iMac was sent in for repair and I was told by the Apple tech that they could not repair it. They also I formed me that a replacement could not be guaranteed at this time to not have problems. As I stated earlier, I will wait a month, see what the good people on this thread and others like it are reporting, and then I will purchase again.

    Once more. If you have a perfectly working iMac please tell us; this is good news. We are Apple fans and are not bashing Apple. We all want iMacs, but we want iMacs like yours with no issues. Please keep this thread productive and informative and not insulting.
    MacBook Air, Mac OS X (10.6.2)
  • atlatnesiti Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 22, 2010 9:39 AM (in response to Dino1956)
    Dino1956 wrote:
    Forget it! There's no taking to the guy. He posted that he was not posting again several times & keeps on coming back. He has no friends! He's lonely. But instead of trying to help & make some friends, instead he brags about his so called perfect iMac to tries to shove it in our face. He's very immature. He claimed I couldn't read once, but he needs to use spell check. In the post where he claimed I could not read, there were 3 misspelled words

    Get life, get married, have some kids, forget spell checkers and relax
    BTW: My i7 - received in mid November is PERFECT.

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