8224 Views 4 Replies Latest reply: Mar 6, 2010 5:09 AM by cool_brother
HI and Welcome to Apple Discussions...
Not a Java issue. Apple movie trailers are streamed using QuickTime software. Look in your Applications / Utilities folder for the QuickTime 7 app. If it isn't there, you can install it from the optional installs.mpkg on your Snow Leopard disk.
Your profile indicates you are running 10.6.
Bring your system software up to date. Click the Apple Menu / Software Updates. You should be running 10.6.1
As with any update, repair disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
And try Safari maintenance.
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
from the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Mac OS: Web Browser Quits Unexpectedly or Stops Responding
Safari add-ons can cause performance issues or other situations