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Continously "Processing".....files?

1771 Views 12 Replies Latest reply: Feb 19, 2010 10:18 PM by GSpencer RSS
mamster37 Calculating status...
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Feb 15, 2010 5:46 AM
I am on the 4th day facing an apparently eternal "processing" when trying to finalize the (bought) upgrade from vers 2-3. Now and then in this lengthy process I'm met with the interface saying that the upgrade-process is short of sufficient program-memory (or HD). I'm not have an extrordinary big amount of photos, but apparently the capacity of the Macbook Pro is insufficient for for completing the installation. I have already removed a lot of program/files from my HD to create space for the A3 to finish the processing, but in vain.

Would much appreciate any help re how to solve the problem - Am having a big number of photos piling up to edit and was happy with version 2....Would it be possible to install version 3 (trial) on an external HD, add the Serial number, and transfer the database from version 2 to the ext. HD and then install from there? And will the program be able to run from the external drive?
Macbook Pro, Intel Core 2 Duo, 160GB HD, 4 MB RAM, Mac OS X (10.6.2)
  • Jade Leary Level 3 Level 3 (665 points)
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    Feb 15, 2010 6:28 AM (in response to mamster37)
    A couple of things to consider:
    • You don't need to put the app itself on the external drive. Install it in the Applications folder but make sure to rename your old version (ex Aperture 2) before doing so. It will still work when renamed.
    • Copy your existing library to the external drive and import from there. This will give you a backup in case something goes wrong - since you can't go back to AP2 once the library has been updated to version 3. Although this might not be possible since you've already attempted the update.

    I'm a little worried about the message you're getting: is it program-memory or HD space? Program memory means RAM. But I suspect Aperture might be using up all your system memory, going to swap files (HD) and then running out os disk space for the files - which would explain the error.

    It took me a couple of days to get everything working and I plan to write about it in the next few days. Aperture is now working perfectly but it wasn't an easy ride. From my experience, it seems AP3 really needs to update EVERYTHING for it to work smoothly. This means RAW files, previews and thumbnails. I'm also getting the feeling that it runs better in 64 bits, but I need to do some tests to make sure (the only reason for running in 32 bits in my case would be plugins).

    It's a pretty amazing version once it starts working though.
    iMac Quad i7, Mac OS X (10.6.2)
  • MiguelL Level 1 Level 1 (0 points)
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    Feb 15, 2010 6:50 AM (in response to mamster37)
    I don't know the source of the problem, but after several hours of your same experience, I decided to terminate the program, restart the computer, import libraries without previews, then after completing the import process, generate Previews in a batch method, about 1000 at a time, until I got through the library. It runs fine now (except that I still have a conflict that makes iMovie crash).
    iMac 24" 2.93 GHz Intel Core 2 Duo; 4GB Ram 1TB, Mac OS X (10.6.2)
  • Brandt Sakakeeny Calculating status...
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    Feb 15, 2010 6:53 AM (in response to mamster37)
    I am having a similar problem. I received the same message on my Mac Pro and Aperture keeps freezing on "face detection," forcing me to turn off the computer. I also installed it on my brand new MacBook Pro with a 3.06 GHz Intel Core 2 Duo and 8 GBs RAM and it is doing the same thing. I have let it process overnight and I come back to a frozen screen saver and an unresponsive computer. In the first case my library is on an internal drive on the Mac Pro and on the second it sits on an external drive, but in both cases the application is clearly presenting some major instability issues. Faces Detection seems to be at the heart of the problem but I'm not sure. Either way I think I have to uninstall this upgrade and send it back.
    Mac Pro & MacBook Pro, Mac OS X (10.6.2), 2.66 GHz Dual Core Intel Xeon; 3.06GHz Intel Core 2 Duo
  • Jade Leary Level 3 Level 3 (665 points)
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    Feb 15, 2010 7:17 AM (in response to Brandt Sakakeeny)
    Either way I think I have to uninstall this upgrade and send it back.

    Don't. The difference between AP2 and AP3 in terms of speed and features is staggering once it starts working the way it's supposed to... And I'm sure we'll get a .01 update that'll fix the inevitable new release bugs.

    That said, Faces caused a lot of problems on my end as well. It's disabled and I don't plan on using it. You should do the same before taking your final decision.
    iMac Quad i7, Mac OS X (10.6.2)
  • John Batten Calculating status...
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    Feb 15, 2010 8:41 AM (in response to mamster37)
    With AP3 running no other programs will work properly on my Pro - 'processing files' has been going on for nearly 24 hours and the whole machine is virtually frozen.

    Can anyone tell me - what's the best way to un-install APr and return to AP2?

    Or should I put all of it in Trash and then re-install AP1, 1.5, and finally 2? (And then restore from the old AP2 backup?).
    MBPRO 3.06, 500HD, 4Gb RAM etc, Mac OS X (10.6.2)
  • Brandt Sakakeeny Level 1 Level 1 (0 points)
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    Feb 15, 2010 10:55 AM (in response to John Batten)
    Hi John--

    Jade's onto something. Faces Detection seems to have a bug that is creating some instability. Try the following:
    1. Open Aperture, go to preferences, general, and uncheck faces detection
    2. Close Aperture.
    3. Hold down Shift key while re-launching Aperture.
    4. Highlight projects in your Library tab. Press the down arrow in the gear box and uncheck the last item "Maintain Previews." If it is greyed out try holding the shift key again-- it might take a few times.
    5. Restart Aperture.

    It will again consume a large amount of time processing, but so far it's a lot more stable. I assume they'll come out with a fix for faces, in the meantime I wouldn't recommend using it.
    Mac Pro, Mac OS X (10.5.5), 2.66 GHz Dual Core Intel Xeon
  • swest47 Calculating status...
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    Feb 15, 2010 11:03 AM (in response to Brandt Sakakeeny)
    MacPro 3.2 Quad, 14Gb, nVidia 285GTX, Mac OS X (10.6.2)
  • Alan Goodall Level 1 Level 1 (130 points)
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    Feb 15, 2010 1:28 PM (in response to swest47)
    This link does not take me to any post by you! I have also searched all 15 pages and still cannot find your - Bingo!

    Can you give a link that you have checked will work please
    iMac 3.06 GHz, MacBook Pro Duo 2.4 GHz, Powerbook G4, Mac OS X (10.6)
  • John Batten Level 1 Level 1 (0 points)
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    Feb 16, 2010 8:42 AM (in response to Brandt Sakakeeny)
    Hi Brandt...

    ...thanks for that! I've been in touch with Apple but they are flummoxed, so I'm going to a Genius Bar tomorrow, and if they can't help I'm retreating to Aperture 2 and adopting the advice given by another helpful poster on the longer thread here, which is:


    To remove Aperture 3, follow the instructions at http://support.apple.com/kb/HT2945
    Do only the steps listed under
    "Delete the user preferences"
    "Move the user created presets, keyword lists, etc."
    "Remove receipts and reinstall Aperture"

    After you remove Aperture 3, follow the instructions here to install Aperture 2 from a Time Machine backup.
    http://discussions.apple.com/message.jspa?messageID=11074348#11074348

    Finally restore your good ole Aperture 2 library from a backup.

    We'll see what happens! If it doesn't work I'm moving over to my CS4, which Aperture normally enables me to use sparingly...

    Best
    John
    MBPRO 3.06 + 4Gb RAM 500HD etc
  • Alan Goodall Level 1 Level 1 (130 points)
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    Feb 16, 2010 9:21 AM (in response to John Batten)
    Hi John, Brandt & all

    I have now got my Aperture 3 working fine with my imported libraries and all processing completed!

    see my updates on this at 'New post re Aperture 3 "processing" - for ever'

    The only other issue now is in the new way they name versions....but that is another story on another post! There are still more twists to this new saga

    I cannot understand why there has not been a single mention of all these problems with the updating to Aperture 3 on Macworld US or UK! Do they not follow such discussions re professional apps - or do they only report when they are available to buy????

    GYFO Macworld and give us some help here
    iMac 3.06 GHz, MacBook Pro Duo 2.4 GHz, Powerbook G4, Mac OS X (10.6)
  • ertkh Calculating status...
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    Feb 19, 2010 3:37 PM (in response to Brandt Sakakeeny)
    Hi, when I start AP3 without holding the shift key down it uses 51% of the CPU. When I hold the key down it shows only about 1%...why is that...does it limit certain functions?

    Thanks...
    MBP 2.8
  • GSpencer Level 1 Level 1 (0 points)
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    Feb 19, 2010 10:18 PM (in response to Jade Leary)
    Need some experienced users...
    I loaded A3 from A2 on my MacBook and loaded up my 40K of photos. Seemed to go ok, took some time, but was fine. It crashed the first 1/2 hr. Then crashed again, and again. It looked like it was doing it "face thing". So I thought that after it was finished it would stop crashing. Each time I launched the darn thing, it lasted less and less and less. Now it lasts 1 minute, really! And of course, it eats up my 4gig. Sending 12+ notes to Apple for support, nothing. What's up with crashing, quicker and quicker. I can't turn off Faces, 'cause it's not up long enough...
    MacBook Pro, 2.6 17" 4gig 10.5.8

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