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395 Views 8 Replies Latest reply: Oct 24, 2005 10:50 AM by Rye Broad
Currently Being ModeratedOct 12, 2005 1:18 PM (in response to Mark Berger2)I too have had the same experience today with the keyboard and for the last several days, with the mouse. Changing the batteries does NOT seem to help. Turning the mouse off/on and movinging it around so the light flickers helps. But the keyboard is a new one to me.
Currently Being ModeratedOct 12, 2005 1:38 PM (in response to Mark Berger2)Hi Mark,
I too am having a similar problem but my keyboard loses its connection every few seconds. This makes my keyboard virtually unusable.
I have been through these discussion boards trying different possible solutions but none have worked for me.
I would also appreciate any suggestions on a remedy.
Currently Being ModeratedOct 14, 2005 4:20 PM (in response to Mark Berger2)hi - same deal here.... no help for you, but maybe some moral support. i'm (obviously) glad i kept my old keyboard.
green light flashes, but instead of going to solid, goes out after a couple of minutes.
my mouse is also fine.
will monitor this area and hope for some insight.
Currently Being ModeratedOct 17, 2005 9:02 AM (in response to Mark Berger2)Well, looks like we have the beginnings of a club here, the MY MAC BT KB DOESN'T WORK CLUB.
My Apple BT KB went out a few weeks ago. I tried all the mac suggestions and nothing. I've been working thru AppleCare. They've sent me FOUR different BT KB's, ALL did not work. I can't seem to get the KB to work. It turns on, the LED on the back flashes, but it won't pai. Mouse works fine. Caps lock on ANY of the KB's won't light up either. I even drove a mile mfrom my hiouse to a vacant field to see if it was an interference problem. NADA. So, I guess a corded KB is in my future.
Currently Being ModeratedOct 17, 2005 6:57 PM (in response to Mark Berger2)Hi
I have suffered similar problems with my G5 with built in bluetooth for sometime and had given up until I read one of the discussions in here to restart the Mac once all USB devices had been removed - ie it was problems with USB compatibility causing the problem since they are on the same bus as Bluetooth.
Symptoms here were continual disconnection of the mouse and keyboard and locking up when going through registering the bluetooth devices.
This seems to have fixed the initial problem and now the bluetooth mouse and keyboard both seem to work normally. I have been slowly restoring all the bluetooth devices one by one. Three culprits left to check are the Griffin Powermate, the Macally microphone or an older powered USB hub - none of them seem to be functioning properly at present when I use the USB hub on the Apple display.
Hope this helps others get the use of their pretty keyboards and mice back again.
Currently Being ModeratedOct 19, 2005 11:05 AM (in response to Mark Berger2)Me too - currently typing this on a wireless keyboard that's working! But...
sometimes it loses connection when the computer goes to sleep - but only sometimes - always on a restart. Only remedy seems to re-pair although the bluetooth manager shows the device as paired and connected.
Currently Being ModeratedOct 19, 2005 11:09 AM (in response to XP)Good to hear that solution worked for you XP.
I however, have tried restarting with no USB peripherals connected and still get the same response from my keyboard. It pairs and loses its connection every few seconds.
Does anyone have another possible fix?
Thanks in advance.
Currently Being ModeratedOct 24, 2005 10:50 AM (in response to Mark Berger2)I finally took my keyboard into the Apple Store and it was diagnosed as defective.
I exchanged for a new one and have had no problems thus far. ( Hopefully this one will work longer than the last. )