SupraPR

Q: Error 0xE8000065

OK so I was on 2.2.1 on my iPhone with iTunes 8.1.1 and everything was ok. I updated to 8.2 and updated my iphone to 3.0. At first itunes displayed a message saying my iphone was detected but couldnt be identified properly and said to disconnect and reconnect. I did so and now it says "iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065). And everytime I unplug and reconnect iTunes displays this message, and sometimes it doesnt even recognize my iPhone. My pc recognizes the iPhone as a Camera(??) but iTunes does nothing... I also pluged my 1G iPod Touch and the same message is displayed... Can someone help??

Dell Latitude D510, Windows XP

Posted on Jul 20, 2009 11:39 PM

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Q: Error 0xE8000065

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  • by steevo1337,

    steevo1337 steevo1337 Feb 14, 2010 4:24 PM in response to ninintothevoid
    Level 1 (0 points)
    Feb 14, 2010 4:24 PM in response to ninintothevoid
    I have win7 i5 2.65 and i found this to solve the problem of the error 0xe8000065.
  • by carbella313,

    carbella313 carbella313 Feb 15, 2010 11:38 PM in response to Divangou
    Level 1 (0 points)
    Feb 15, 2010 11:38 PM in response to Divangou
    I cant find the 64bit either. did you find it?
  • by Nosto,

    Nosto Nosto Feb 17, 2010 10:52 PM in response to carbella313
    Level 1 (0 points)
    Feb 17, 2010 10:52 PM in response to carbella313
    "The solution I found is connect your Iphone to your computer.
    Just let it work out it's routine (you probably will get the error again).

    Than: switch off your Iphone and restart it without breaking the connection.

    Everything should work again properly..."
  • by scooter133,

    scooter133 scooter133 Feb 22, 2010 7:30 AM in response to Nosto
    Level 1 (4 points)
    Desktops
    Feb 22, 2010 7:30 AM in response to Nosto
    This Solution helped me.

    Ituned would start to Sync, then give me the 13016 Error. then I noticed the MTP USB Device Error. Tried the unsysncing of the music, etc. Went to My Comptuer to backup the Pictures and noticed that iPhone was not there.

    My iPhone wasnt recognized by the OS and it gave me an error about “Unable to install MTP USB device”. The fix is to go into the Device Manager, Uninstall the “Unknown MTP device” and scan for hardware changes. Windows 7 enumerated the devices and recognized the iPhone without any issues.

    I'm Syncing again...
  • by ecgsniper4,

    ecgsniper4 ecgsniper4 Feb 25, 2010 3:06 AM in response to scooter133
    Level 1 (0 points)
    Feb 25, 2010 3:06 AM in response to scooter133
    I have also run into this error resulting from plugging my iPod touch into the usb port on the right side of my m15x. If anyone here uses an Alienware, I've found that plugging your usb connector into the left side usb port solves this problem. I wish i had known this before, it's been over 2 months since I've updated my iPod and spend over an hour on the phone with apple support trying to fix this problem (which they suggested that I uninstall iTunes and then reinstall it...) Apple needs to look into this problem and find a solution for it through an update for iTunes or the iPod itself. (HINT HINT)

    ----Hope this helps!
  • by Helpfull1,

    Helpfull1 Helpfull1 Mar 7, 2010 11:16 AM in response to SupraPR
    Level 1 (0 points)
    Mar 7, 2010 11:16 AM in response to SupraPR
    I found the ANSWER! I was using a generic Iphone cable to connect to the PC, and I was getting the SAME error code. I switched to the WHITE iphone cable that came with the phone, and it worked! Let me know if this solves any of the errors you all may be getting. Thank you.

    -Angie
  • by indyalisa,

    indyalisa indyalisa Mar 10, 2010 9:22 PM in response to SupraPR
    Level 1 (0 points)
    Mar 10, 2010 9:22 PM in response to SupraPR
    I have a Toshiba. Windows 7. (had Vista) I got the error on both OS with my 3g iphone. I just found a really simple fix for it. I went back to my old iphone cord that came with the phone!

    I had bought another cord that was longer, apparently it made the error. I noticed it didnt do it all the time when I plugged my phone to my computer. But I just realized it when I read someone else have a post similar to this. it could be as simple as the cord!

    I just synced my phone again (for like the 5th attempt today) and the last time I used my old cord, and it worked!!!)
  • by darkwolves915,

    darkwolves915 darkwolves915 Mar 14, 2010 2:26 PM in response to SupraPR
    Level 1 (0 points)
    Mar 14, 2010 2:26 PM in response to SupraPR
    i have windows vista 32bit and got this error i unplugged my ipod touch cord then plugged into another usb port i now can not use one of my usb ports for any of my usb devises but i can now sync my ipod.

    Message was edited by: darkwolves915
  • by chuaboyu,

    chuaboyu chuaboyu Mar 15, 2010 8:53 PM in response to qtip96
    Level 1 (10 points)
    Mar 15, 2010 8:53 PM in response to qtip96
    maybe u should enable c-state and disable your computer anti-virus(if u have any) try doing that again and see if that works. tell me if it works. i works on my netbook without enableing anything or disableing anything. email me if it works: chuaboyu@gmail.com
  • by darkwolves915,

    darkwolves915 darkwolves915 Mar 16, 2010 3:27 PM in response to chuaboyu
    Level 1 (0 points)
    Mar 16, 2010 3:27 PM in response to chuaboyu
    ok
  • by larthvader,

    larthvader larthvader Apr 7, 2010 3:21 AM in response to ninintothevoid
    Level 1 (0 points)
    Apr 7, 2010 3:21 AM in response to ninintothevoid
    Thanks it worked for me. Activating c-state on Asus P7P55D Le fixed the problem.
  • by fyrexx,

    fyrexx fyrexx Apr 21, 2010 9:27 PM in response to SupraPR
    Level 1 (0 points)
    Apr 21, 2010 9:27 PM in response to SupraPR
    I have been having connection problems for awhile. I have had numerous problems with iTunes, such as lack of backward compatibility. I have had to wipe my 16gb second gen ipod touch over five times because all my applications would fail to load, or i was unable to play any songs. Lately, I cannot sync my iPod due to this particular error. This is very frustrating because I download my content from the iPod, not my computer. I have wasted a good amount of the money I do spend on iTunes products re-purchasing songs that i lost in this manner. Apple needs to get its act together.
  • by Christer.How,

    Christer.How Christer.How Apr 22, 2010 3:16 AM in response to goblintim
    Level 1 (0 points)
    Apr 22, 2010 3:16 AM in response to goblintim
    I have encountered the same problem and i cannot find the path in the BIOS to change to C-state.
    OS - XP-Pro
    CPU - T6570
    And I dont know the motherboard model.

    Please help.
  • by Fiddi,

    Fiddi Fiddi May 4, 2010 10:17 AM in response to chuaboyu
    Level 1 (0 points)
    May 4, 2010 10:17 AM in response to chuaboyu
    Hi Chuaboyu
    Hi!
    I have procured a new Ipad and am facing this same problem. Could you help me in teling me how to enable the C state on my PC.
    Regards
  • by DecibelRage,

    DecibelRage DecibelRage May 16, 2010 2:24 PM in response to ninintothevoid
    Level 1 (0 points)
    May 16, 2010 2:24 PM in response to ninintothevoid
    My friend, thank you so much for this idea. I have been searching high and low for something to fix this problem for me and no one at Apple seemed to know anything about it. I spent over an hour on the phone with them while they walked me through the same old crap they always do about uninstalling and reinstalling everything to try and get it to work, and nothing did. I was out on a limb with this and eas going to throw a complete tantrum. However, this helped a lot. I'm going to share this with as many people as I can. You rock.
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